392 metro areas
Customer Service Representative Salary by City (2026)
Customer service representatives earn the most in San Jose, CA, an average of $63,900 a year, against $46,590 nationally. After local prices, pay goes furthest in Midland, MI ($63,020 in national-average dollars). Every metro area with its own BLS estimate is ranked below.
- US average (mean)
- $46,590BLS OEWS, May 2025
- Highest-paying city
- $63,900San Jose, CA
- Best after cost of living
- $63,020Midland, MI
- Metro areas
- 392With their own estimate
Top cities
Highest-paying cities for customer service representatives
Top 10 metro areas
- San Jose, CA$63,900
- San Francisco, CA$61,320
- Midland, MI$57,930
- Stockton, CA$57,660
- Seattle, WA$56,350
- Santa Rosa, CA$56,180
- Napa, CA$55,930
- Vallejo, CA$54,580
- New York, NY-NJ$54,410
- Sacramento, CA$54,330
| Item | Value |
|---|---|
| San Jose-Sunnyvale-Santa Clara, CA | $63,900 |
| San Francisco-Oakland-Fremont, CA | $61,320 |
| Midland, MI | $57,930 |
| Stockton-Lodi, CA | $57,660 |
| Seattle-Tacoma-Bellevue, WA | $56,350 |
| Santa Rosa-Petaluma, CA | $56,180 |
| Napa, CA | $55,930 |
| Vallejo, CA | $54,580 |
| New York-Newark-Jersey City, NY-NJ | $54,410 |
| Sacramento-Roseville-Folsom, CA | $54,330 |
Source: BLS OEWS, May 2025
Mean wage ÷ BEA price level
- Midland, MI$57,930 nominal$63,020
- San Jose, CA$63,900 nominal$57,870
- St. Cloud, MN$48,980 nominal$55,890
- Des Moines, IA$51,190 nominal$55,820
- Dubuque, IA$48,670 nominal$55,730
- St. Joseph, MO-KS$47,760 nominal$55,290
- Stockton, CA$57,660 nominal$54,870
- Elkhart, IN$49,150 nominal$54,410
- Longview, WA$52,770 nominal$54,100
- Grand Forks, ND-MN$46,820 nominal$54,030
| Item | Value |
|---|---|
| Midland, MI | $63,020 |
| San Jose-Sunnyvale-Santa Clara, CA | $57,870 |
| St. Cloud, MN | $55,890 |
| Des Moines-West Des Moines, IA | $55,820 |
| Dubuque, IA | $55,730 |
| St. Joseph, MO-KS | $55,290 |
| Stockton-Lodi, CA | $54,870 |
| Elkhart-Goshen, IN | $54,410 |
| Longview-Kelso, WA | $54,100 |
| Grand Forks, ND-MN | $54,030 |
Source: BLS OEWS 2025 · BEA RPP 2024
Every city
Customer Service Representative salary in every metro area
Mean annual wage, with the Department of Labor's entry (Level I) and experienced (Level IV) prevailing-wage benchmarks for the same metro, and the mean at national-average prices. Sorted by mean pay.
| # | Metro area | Mean | Entry (Level I) | Experienced (Level IV) | At US prices |
|---|---|---|---|---|---|
| 1 | San Jose, CA | $63,900 | $45,280 | $73,070 | $57,870 |
| 2 | San Francisco, CA | $61,320 | $44,220 | $69,740 | $53,040 |
| 3 | Midland, MI | $57,930 | $34,090 | $69,680 | $63,020 |
| 4 | Stockton, CA | $57,660 | $41,350 | $65,690 | $54,870 |
| 5 | Seattle, WA | $56,350 | $43,120 | $62,860 | $50,710 |
| 6 | Santa Rosa, CA | $56,180 | $42,740 | $62,800 | $52,120 |
| 7 | Napa, CA | $55,930 | $43,780 | $61,920 | $49,690 |
| 8 | Vallejo, CA | $54,580 | $41,160 | $61,190 | $50,310 |
| 9 | New York, NY-NJ | $54,410 | $39,270 | $61,860 | $48,340 |
| 10 | Sacramento, CA | $54,330 | $40,370 | $61,190 | $50,930 |
| 11 | Bridgeport, CT | $54,100 | $39,920 | $61,090 | $50,630 |
| 12 | Kahului, HI | $53,810 | $38,940 | $61,130 | $49,190 |
| 13 | Boston, MA-NH | $53,750 | $38,400 | $61,300 | $49,650 |
| 14 | Los Angeles, CA | $53,500 | $40,270 | $60,010 | $47,110 |
| 15 | Fresno, CA | $53,160 | $39,940 | $59,680 | $52,040 |
| 16 | San Diego, CA | $52,980 | $40,100 | $59,320 | $47,350 |
| 17 | Minneapolis, MN-WI | $52,960 | $38,940 | $59,860 | $50,520 |
| 18 | Santa Cruz, CA | $52,890 | $40,560 | $58,970 | $48,130 |
| 19 | Longview, WA | $52,770 | $40,140 | $58,990 | $54,100 |
| 20 | Oxnard, CA | $52,770 | $40,350 | $58,910 | $47,740 |
| 21 | Santa Maria, CA | $52,600 | $40,080 | $58,760 | $48,350 |
| 22 | New Haven, CT | $52,400 | $38,880 | $59,070 | $50,120 |
| 23 | Denver, CO | $52,040 | $39,370 | $58,280 | $49,200 |
| 24 | Burlington, VT | $51,980 | $37,900 | $58,930 | $51,490 |
| 25 | Walla Walla, WA | $51,900 | $38,850 | $58,320 | $52,680 |
| 26 | Salinas, CA | $51,850 | $39,190 | $58,090 | $47,550 |
| 27 | Mount Vernon, WA | $51,710 | $40,730 | $57,120 | $50,480 |
| 28 | Hartford, CT | $51,380 | $38,630 | $57,660 | $50,010 |
| 29 | Boulder, CO | $51,230 | $37,810 | $57,820 | $48,700 |
| 30 | Des Moines, IA | $51,190 | $37,520 | $57,930 | $55,820 |
| 31 | Portland, OR-WA | $51,080 | $40,190 | $56,450 | $48,450 |
| 32 | Manchester, NH | $50,980 | $35,650 | $58,510 | $48,250 |
| 33 | San Luis Obispo, CA | $50,730 | $39,080 | $56,450 | $46,710 |
| 34 | Trenton, NJ | $50,730 | $36,190 | $57,890 | $49,170 |
| 35 | Madison, WI | $50,710 | $37,360 | $57,280 | $52,120 |
| 36 | Modesto, CA | $50,650 | $39,040 | $56,370 | $48,650 |
| 37 | Wenatchee, WA | $50,610 | $38,920 | $56,370 | $48,730 |
| 38 | Barnstable Town, MA | $50,560 | $36,650 | $57,410 | $51,410 |
| 39 | Salem, OR | $50,270 | $39,830 | $55,410 | $48,500 |
| 40 | Washington, DC-VA-MD-WV | $50,230 | $36,340 | $57,080 | $46,130 |
| 41 | Olympia, WA | $50,210 | $40,250 | $55,120 | $48,430 |
| 42 | Worcester, MA | $50,020 | $36,880 | $56,490 | $48,790 |
| 43 | Milwaukee, WI | $49,980 | $35,670 | $57,030 | $51,560 |
| 44 | Riverside, CA | $49,920 | $38,330 | $55,640 | $46,900 |
| 45 | Kennewick, WA | $49,900 | $40,060 | $54,720 | $49,860 |
| 46 | Yuba City, CA | $49,860 | $38,830 | $55,270 | $47,840 |
| 47 | Bellingham, WA | $49,840 | $40,810 | $54,290 | $48,230 |
| 48 | Chicago, IL-IN | $49,800 | $35,820 | $56,680 | $48,070 |
| 49 | Waterbury, CT | $49,770 | $37,270 | $55,930 | $49,880 |
| 50 | Kenosha, WI | $49,340 | $35,710 | $56,040 | $48,790 |
| 51 | Portland, ME | $49,230 | $37,190 | $55,160 | $48,330 |
| 52 | Bremerton, WA | $49,190 | $37,590 | $54,890 | $46,580 |
| 53 | Elkhart, IN | $49,150 | $34,990 | $56,120 | $54,410 |
| 54 | Philadelphia, PA-NJ-DE-MD | $49,110 | $35,050 | $56,010 | $47,890 |
| 55 | Bakersfield, CA | $49,090 | $37,810 | $54,640 | $48,660 |
| 56 | El Centro, CA | $49,070 | $37,230 | $54,890 | $51,560 |
| 57 | St. Cloud, MN | $48,980 | $35,610 | $55,580 | $55,890 |
| 58 | Sheboygan, WI | $48,940 | $36,500 | $55,060 | $52,060 |
| 59 | Providence, RI-MA | $48,900 | $36,960 | $54,790 | $48,050 |
| 60 | Bend, OR | $48,820 | $37,980 | $54,140 | $47,120 |
| 61 | Dubuque, IA | $48,670 | $37,090 | $54,390 | $55,730 |
| 62 | Yakima, WA | $48,610 | $37,690 | $54,000 | $50,880 |
| 63 | Fond du Lac, WI | $48,590 | $34,720 | $55,430 | $53,020 |
| 64 | St. Louis, MO-IL | $48,590 | $35,130 | $55,220 | $51,100 |
| 65 | Kiryas Joel, NY | $48,570 | $36,750 | $54,390 | $44,390 |
| 66 | Chico, CA | $48,550 | $38,080 | $53,710 | $47,980 |
| 67 | Hanford, CA | $48,550 | $37,210 | $54,140 | $47,780 |
| 68 | Phoenix, AZ | $48,550 | $36,420 | $54,540 | $46,990 |
| 69 | Racine, WI | $48,550 | $34,470 | $55,470 | $50,590 |
| 70 | Redding, CA | $48,550 | $38,290 | $53,600 | $48,220 |
| 71 | Albany, NY | $48,440 | $36,710 | $54,230 | $48,650 |
| 72 | Binghamton, NY | $48,440 | $35,760 | $54,680 | $52,160 |
| 73 | Rochester, MN | $48,400 | $34,860 | $55,080 | $53,290 |
| 74 | Mankato, MN | $48,300 | $33,380 | $55,640 | $53,100 |
| 75 | Syracuse, NY | $48,210 | $36,070 | $54,180 | $50,350 |
| 76 | Buffalo, NY | $48,190 | $36,170 | $54,120 | $50,280 |
| 77 | Akron, OH | $48,090 | $33,590 | $55,220 | $51,500 |
| 78 | Cleveland, OH | $48,030 | $33,510 | $55,180 | $51,140 |
| 79 | Eugene, OR | $48,010 | $36,070 | $53,870 | $47,270 |
| 80 | Eau Claire, WI | $47,920 | $34,170 | $54,700 | $51,640 |
| 81 | Spokane, WA | $47,920 | $38,290 | $52,640 | $47,750 |
| 82 | Janesville, WI | $47,840 | $34,820 | $54,270 | $51,050 |
| 83 | Utica, NY | $47,840 | $35,420 | $53,980 | $51,620 |
| 84 | Green Bay, WI | $47,820 | $35,760 | $53,770 | $51,370 |
| 85 | Helena, MT | $47,820 | $38,020 | $52,640 | $49,980 |
| 86 | Pittsfield, MA | $47,760 | $35,780 | $53,660 | $50,220 |
| 87 | St. Joseph, MO-KS | $47,760 | $33,070 | $55,000 | $55,290 |
| 88 | Springfield, MA | $47,740 | $36,840 | $53,120 | $49,700 |
| 89 | Appleton, WI | $47,670 | $36,230 | $53,310 | $51,580 |
| 90 | Kingston, NY | $47,630 | $34,650 | $54,020 | $47,290 |
| 91 | Wausau, WI | $47,630 | $35,880 | $53,390 | $51,410 |
| 92 | Grants Pass, OR | $47,530 | $36,920 | $52,750 | $48,620 |
| 93 | Glens Falls, NY | $47,490 | $35,800 | $53,250 | $50,060 |
| 94 | Visalia, CA | $47,470 | $36,570 | $52,850 | $47,550 |
| 95 | Cincinnati, OH-KY-IN | $47,440 | $33,840 | $54,140 | $49,740 |
| 96 | Colorado Springs, CO | $47,400 | $36,690 | $52,670 | $47,070 |
| 97 | Bismarck, ND | $47,360 | $35,900 | $53,020 | $52,030 |
| 98 | Columbus, OH | $47,340 | $34,530 | $53,640 | $49,590 |
| 99 | La Crosse, WI-MN | $47,260 | $34,170 | $53,710 | $51,500 |
| 100 | Lewiston, ME | $47,220 | $37,150 | $52,170 | $49,840 |
| 101 | Merced, CA | $47,200 | $37,250 | $52,080 | $48,030 |
| 102 | Durham, NC | $47,050 | $34,300 | $53,350 | $48,220 |
| 103 | Fairbanks, AK | $46,950 | $36,300 | $52,210 | $45,490 |
| 104 | Anchorage, AK | $46,900 | $36,550 | $52,000 | $44,490 |
| 105 | Boise City, ID | $46,880 | $33,510 | $53,480 | $47,650 |
| 106 | Norwich, CT | $46,840 | $36,750 | $51,810 | $46,630 |
| 107 | Grand Forks, ND-MN | $46,820 | $33,970 | $53,140 | $54,030 |
| 108 | Nashville, TN | $46,820 | $34,360 | $52,980 | $48,600 |
| 109 | Minot, ND | $46,780 | $33,090 | $53,520 | $53,750 |
| 110 | Ithaca, NY | $46,720 | $35,920 | $52,020 | $45,220 |
| 111 | Oshkosh, WI | $46,700 | $35,690 | $52,120 | $50,250 |
| 112 | Greeley, CO | $46,630 | $35,960 | $51,900 | $46,550 |
| 113 | Medford, OR | $46,630 | $37,590 | $51,110 | $45,970 |
| 114 | Rochester, NY | $46,630 | $36,050 | $51,850 | $48,050 |
| 115 | Iowa City, IA | $46,550 | $31,320 | $54,040 | $50,870 |
| 116 | Naples, FL | $46,530 | $35,050 | $52,190 | $45,090 |
| 117 | Vineland, NJ | $46,530 | $34,800 | $52,310 | $48,480 |
| 118 | Cedar Rapids, IA | $46,400 | $34,360 | $52,330 | $52,160 |
| 119 | Detroit, MI | $46,360 | $33,470 | $52,730 | $46,220 |
| 120 | Amherst Town, MA | $46,320 | $35,630 | $51,580 | $46,210 |
| 121 | Grand Rapids, MI | $46,300 | $33,220 | $52,750 | $48,460 |
| 122 | Duluth, MN-WI | $46,280 | $33,530 | $52,560 | $52,140 |
| 123 | Indianapolis, IN | $46,280 | $33,720 | $52,460 | $48,360 |
| 124 | Dallas, TX | $46,220 | $33,550 | $52,440 | $44,830 |
| 125 | Salt Lake City, UT | $46,200 | $35,170 | $51,630 | $45,800 |
| 126 | Charlotte, NC-SC | $46,070 | $33,590 | $52,230 | $47,330 |
| 127 | Albany, OR | $46,050 | $35,070 | $51,460 | $45,100 |
| 128 | Billings, MT | $46,050 | $36,300 | $50,860 | $49,240 |
| 129 | Atlantic City, NJ | $46,010 | $36,150 | $50,880 | $46,540 |
| 130 | Kansas City, MO-KS | $45,970 | $33,720 | $52,000 | $49,670 |
| 131 | Dayton, OH | $45,910 | $33,970 | $51,790 | $49,530 |
| 132 | Rockford, IL | $45,880 | $33,450 | $52,020 | $49,790 |
| 133 | Urban Honolulu, HI | $45,840 | $34,670 | $51,330 | $41,310 |
| 134 | Baltimore, MD | $45,800 | $34,440 | $51,400 | $43,830 |
| 135 | Columbus, IN | $45,800 | $33,320 | $51,960 | $49,250 |
| 136 | Midland, TX | $45,800 | $32,660 | $52,290 | $47,820 |
| 137 | Raleigh, NC | $45,720 | $33,070 | $51,940 | $46,580 |
| 138 | Champaign, IL | $45,660 | $33,840 | $51,480 | $49,250 |
| 139 | Lancaster, PA | $45,660 | $32,430 | $52,170 | $46,470 |
| 140 | Allentown, PA-NJ | $45,610 | $33,200 | $51,730 | $45,620 |
| 141 | Charleston, SC | $45,570 | $33,610 | $51,460 | $45,140 |
| 142 | Fargo, ND-MN | $45,570 | $34,630 | $50,960 | $50,150 |
| 143 | Missoula, MT | $45,510 | $34,760 | $50,810 | $47,190 |
| 144 | Corvallis, OR | $45,490 | $35,980 | $50,190 | $43,730 |
| 145 | Fort Collins, CO | $45,470 | $35,480 | $50,380 | $44,960 |
| 146 | Omaha, NE-IA | $45,470 | $34,820 | $50,690 | $49,470 |
| 147 | Ames, IA | $45,450 | $32,570 | $51,790 | $51,170 |
| 148 | Kalamazoo, MI | $45,450 | $32,280 | $51,940 | $47,920 |
| 149 | Lewiston, ID-WA | $45,450 | $34,650 | $50,770 | $49,860 |
| 150 | Grand Junction, CO | $45,410 | $35,780 | $50,150 | $47,560 |
| 151 | Fort Wayne, IN | $45,340 | $33,610 | $51,130 | $48,980 |
| 152 | Wildwood, FL | $45,300 | $33,380 | $51,190 | $53,030 |
| 153 | Jacksonville, FL | $45,280 | $34,420 | $50,630 | $45,510 |
| 154 | Peoria, IL | $45,280 | $33,240 | $51,210 | $49,630 |
| 155 | Columbia, MO | $45,180 | $33,840 | $50,770 | $50,520 |
| 156 | Kankakee, IL | $45,160 | $33,220 | $51,040 | $46,850 |
| 157 | Reno, NV | $45,140 | $33,700 | $50,750 | $44,690 |
| 158 | Austin, TX | $45,120 | $32,990 | $51,110 | $46,010 |
| 159 | Toledo, OH | $45,090 | $32,010 | $51,540 | $49,300 |
| 160 | Coeur d'Alene, ID | $45,070 | $32,410 | $51,290 | $45,850 |
| 161 | Memphis, TN-MS-AR | $45,050 | $33,340 | $50,810 | $48,870 |
| 162 | Carson City, NV | $45,030 | $33,800 | $50,560 | $45,890 |
| 163 | Reading, PA | $45,010 | $33,110 | $50,860 | $46,370 |
| 164 | Gettysburg, PA | $44,930 | $30,760 | $51,920 | $47,110 |
| 165 | Bangor, ME | $44,890 | $35,050 | $49,710 | $46,510 |
| 166 | Lansing, MI | $44,890 | $33,090 | $50,690 | $47,260 |
| 167 | Atlanta, GA | $44,870 | $32,320 | $51,040 | $44,840 |
| 168 | Charlottesville, VA | $44,870 | $33,280 | $50,560 | $45,260 |
| 169 | Canton, OH | $44,820 | $32,070 | $51,110 | $50,130 |
| 170 | Pittsburgh, PA | $44,780 | $33,050 | $50,540 | $47,300 |
| 171 | North Port, FL | $44,720 | $34,300 | $49,860 | $43,660 |
| 172 | Winchester, VA-WV | $44,680 | $34,300 | $49,800 | $46,320 |
| 173 | Decatur, IL | $44,640 | $33,610 | $50,040 | $50,490 |
| 174 | Louisville/Jefferson County, KY-IN | $44,640 | $33,240 | $50,250 | $47,960 |
| 175 | Flagstaff, AZ | $44,600 | $34,840 | $49,400 | $44,460 |
| 176 | Jackson, MI | $44,600 | $32,570 | $50,520 | $48,590 |
| 177 | Sioux Falls, SD-MN | $44,570 | $34,740 | $49,420 | $49,180 |
| 178 | Spartanburg, SC | $44,570 | $31,950 | $50,770 | $48,950 |
| 179 | York, PA | $44,550 | $32,220 | $50,630 | $46,410 |
| 180 | Richmond, VA | $44,510 | $33,320 | $50,020 | $45,480 |
| 181 | Chattanooga, TN-GA | $44,490 | $33,220 | $50,040 | $48,640 |
| 182 | Tampa, FL | $44,410 | $34,320 | $49,380 | $44,020 |
| 183 | Springfield, IL | $44,390 | $33,800 | $49,590 | $47,860 |
| 184 | Niles, MI | $44,370 | $33,340 | $49,800 | $48,040 |
| 185 | Traverse City, MI | $44,300 | $33,650 | $49,570 | $47,440 |
| 186 | Cheyenne, WY | $44,280 | $33,110 | $49,770 | $45,890 |
| 187 | Topeka, KS | $44,280 | $31,720 | $50,460 | $49,850 |
| 188 | Harrisburg, PA | $44,260 | $31,930 | $50,340 | $44,870 |
| 189 | Roanoke, VA | $44,260 | $32,720 | $49,940 | $47,280 |
| 190 | Albuquerque, NM | $44,220 | $34,720 | $48,900 | $46,280 |
| 191 | Joplin, MO-KS | $44,200 | $31,870 | $50,270 | $51,560 |
| 192 | Waterloo, IA | $44,160 | $32,220 | $50,020 | $50,730 |
| 193 | Dover, DE | $44,140 | $33,990 | $49,130 | $45,270 |
| 194 | Davenport, IA-IL | $44,120 | $32,300 | $49,920 | $49,530 |
| 195 | Springfield, OH | $44,100 | $32,320 | $49,900 | $48,740 |
| 196 | Monroe, MI | $44,050 | $32,610 | $49,690 | $47,120 |
| 197 | South Bend, IN-MI | $44,050 | $32,220 | $49,900 | $47,440 |
| 198 | Ann Arbor, MI | $43,950 | $33,860 | $48,940 | $43,570 |
| 199 | Grand Island, NE | $43,910 | $33,470 | $49,070 | $50,670 |
| 200 | Santa Fe, NM | $43,890 | $33,630 | $48,920 | $44,440 |
| 201 | Casper, WY | $43,850 | $31,890 | $49,730 | $46,730 |
| 202 | Staunton, VA | $43,850 | $31,990 | $49,690 | $48,120 |
| 203 | Owensboro, KY | $43,800 | $31,800 | $49,710 | $49,430 |
| 204 | Orlando, FL | $43,760 | $33,950 | $48,590 | $43,150 |
| 205 | Miami, FL | $43,680 | $32,720 | $49,090 | $38,260 |
| 206 | Springfield, MO | $43,640 | $32,550 | $49,110 | $49,260 |
| 207 | Great Falls, MT | $43,620 | $34,550 | $48,070 | $45,040 |
| 208 | Greensboro, NC | $43,620 | $32,570 | $49,050 | $46,970 |
| 209 | Lafayette, IN | $43,600 | $31,760 | $49,420 | $46,670 |
| 210 | Elmira, NY | $43,580 | $34,070 | $48,260 | $46,170 |
| 211 | Fayetteville, AR | $43,580 | $33,240 | $48,650 | $47,710 |
| 212 | Birmingham, AL | $43,560 | $33,200 | $48,650 | $47,530 |
| 213 | Scranton, PA | $43,560 | $32,390 | $49,050 | $46,560 |
| 214 | Erie, PA | $43,470 | $31,970 | $49,130 | $47,800 |
| 215 | Battle Creek, MI | $43,450 | $32,260 | $48,960 | $47,990 |
| 216 | State College, PA | $43,410 | $30,760 | $49,650 | $44,860 |
| 217 | Houston, TX | $43,390 | $31,470 | $49,250 | $43,990 |
| 218 | Michigan City, IN | $43,310 | $31,600 | $49,070 | $47,240 |
| 219 | Harrisonburg, VA | $43,280 | $31,930 | $48,880 | $45,610 |
| 220 | Lexington, KY | $43,280 | $32,120 | $48,800 | $46,590 |
| 221 | Lima, OH | $43,280 | $30,760 | $49,440 | $48,270 |
| 222 | Hagerstown, MD-WV | $43,260 | $30,850 | $49,380 | $45,940 |
| 223 | Tucson, AZ | $43,260 | $34,130 | $47,780 | $44,650 |
| 224 | Lincoln, NE | $43,120 | $34,010 | $47,590 | $47,080 |
| 225 | Decatur, AL | $43,060 | $32,930 | $48,050 | $49,370 |
| 226 | Pensacola, FL | $42,990 | $32,780 | $48,050 | $43,990 |
| 227 | Sioux City, IA-NE-SD | $42,970 | $32,160 | $48,280 | $49,700 |
| 228 | Evansville, IN | $42,950 | $32,030 | $48,340 | $46,930 |
| 229 | San Antonio, TX | $42,930 | $31,740 | $48,460 | $45,320 |
| 230 | Chambersburg, PA | $42,890 | $30,740 | $48,860 | $45,320 |
| 231 | Watertown, NY | $42,890 | $34,360 | $47,070 | $48,910 |
| 232 | Cape Girardeau, MO-IL | $42,870 | $31,910 | $48,280 | $49,800 |
| 233 | Sandusky, OH | $42,850 | $32,090 | $48,150 | $47,990 |
| 234 | Knoxville, TN | $42,810 | $31,200 | $48,530 | $46,250 |
| 235 | Port St. Lucie, FL | $42,760 | $32,720 | $47,720 | $42,660 |
| 236 | Lebanon, PA | $42,740 | $31,200 | $48,420 | $45,850 |
| 237 | Pueblo, CO | $42,720 | $33,800 | $47,110 | $46,560 |
| 238 | Lakeland, FL | $42,680 | $33,180 | $47,360 | $43,940 |
| 239 | Flint, MI | $42,660 | $31,280 | $48,280 | $45,850 |
| 240 | Oklahoma City, OK | $42,660 | $31,550 | $48,130 | $47,190 |
| 241 | Provo, UT | $42,660 | $32,180 | $47,840 | $43,430 |
| 242 | Bloomington, IL | $42,580 | $32,510 | $47,550 | $45,520 |
| 243 | Greenville, SC | $42,540 | $31,470 | $47,990 | $45,610 |
| 244 | Prescott Valley, AZ | $42,540 | $33,650 | $46,920 | $43,300 |
| 245 | Tulsa, OK | $42,540 | $31,140 | $48,130 | $47,680 |
| 246 | Odessa, TX | $42,490 | $31,280 | $48,010 | $45,250 |
| 247 | Crestview, FL | $42,470 | $32,390 | $47,440 | $43,770 |
| 248 | Jefferson City, MO | $42,470 | $34,030 | $46,630 | $48,280 |
| 249 | Bloomington, IN | $42,450 | $31,600 | $47,800 | $44,640 |
| 250 | Terre Haute, IN | $42,330 | $30,740 | $48,030 | $48,210 |
| 251 | St. George, UT | $42,290 | $32,360 | $47,170 | $43,450 |
| 252 | Gainesville, GA | $42,270 | $30,700 | $47,960 | $43,680 |
| 253 | Las Vegas, NV | $42,220 | $31,640 | $47,440 | $42,130 |
| 254 | Lexington Park, MD | $42,180 | $32,410 | $46,990 | $41,860 |
| 255 | Morgantown, WV | $42,180 | $32,800 | $46,800 | $45,200 |
| 256 | Little Rock, AR | $42,160 | $31,640 | $47,340 | $47,180 |
| 257 | Punta Gorda, FL | $42,160 | $33,740 | $46,300 | $41,940 |
| 258 | Wheeling, WV-OH | $42,120 | $31,140 | $47,510 | $47,690 |
| 259 | Palm Bay, FL | $42,080 | $32,030 | $47,030 | $42,080 |
| 260 | Huntsville, AL | $42,020 | $32,200 | $46,840 | $45,150 |
| 261 | Cape Coral, FL | $41,910 | $33,240 | $46,180 | $40,950 |
| 262 | Burlington, NC | $41,890 | $30,910 | $47,320 | $44,950 |
| 263 | Kokomo, IN | $41,850 | $32,090 | $46,680 | $46,680 |
| 264 | Ogden, UT | $41,810 | $32,240 | $46,510 | $41,660 |
| 265 | New Orleans, LA | $41,750 | $31,350 | $46,880 | $45,090 |
| 266 | Pocatello, ID | $41,750 | $33,280 | $45,910 | $46,960 |
| 267 | Huntington, WV-KY-OH | $41,720 | $30,100 | $47,470 | $47,180 |
| 268 | Winston, NC | $41,700 | $31,140 | $46,920 | $45,300 |
| 269 | Salisbury, MD | $41,660 | $32,280 | $46,280 | $43,570 |
| 270 | Gainesville, FL | $41,640 | $32,590 | $46,090 | $43,050 |
| 271 | Idaho Falls, ID | $41,620 | $30,240 | $47,220 | $44,080 |
| 272 | Virginia Beach, VA-NC | $41,580 | $31,890 | $46,360 | $42,450 |
| 273 | Asheville, NC | $41,560 | $31,740 | $46,380 | $43,060 |
| 274 | Jackson, TN | $41,560 | $31,300 | $46,610 | $48,600 |
| 275 | Charleston, WV | $41,540 | $31,930 | $46,280 | $46,820 |
| 276 | Twin Falls, ID | $41,520 | $29,760 | $47,320 | $45,080 |
| 277 | Dalton, GA | $41,450 | $31,620 | $46,300 | $46,140 |
| 278 | Lake Havasu City, AZ | $41,450 | $33,780 | $45,240 | $44,050 |
| 279 | Muskegon, MI | $41,450 | $30,240 | $46,970 | $44,800 |
| 280 | Augusta, GA-SC | $41,410 | $30,430 | $46,840 | $45,060 |
| 281 | Youngstown, OH | $41,410 | $28,080 | $47,990 | $47,380 |
| 282 | Deltona, FL | $41,390 | $32,240 | $45,910 | $41,650 |
| 283 | Elizabethtown, KY | $41,330 | $32,010 | $45,910 | $45,630 |
| 284 | Bay City, MI | $41,310 | $30,910 | $46,430 | $44,940 |
| 285 | Morristown, TN | $41,310 | $29,950 | $46,880 | $47,830 |
| 286 | Wichita, KS | $41,290 | $30,600 | $46,550 | $46,420 |
| 287 | Muncie, IN | $41,270 | $31,010 | $46,320 | $46,820 |
| 288 | Wilmington, NC | $41,250 | $31,350 | $46,130 | $42,780 |
| 289 | Hickory, NC | $41,160 | $30,870 | $46,220 | $46,520 |
| 290 | Tuscaloosa, AL | $41,040 | $31,370 | $45,800 | $46,780 |
| 291 | Parkersburg, WV | $41,020 | $28,930 | $46,970 | $47,110 |
| 292 | Florence, SC | $41,000 | $29,410 | $46,720 | $47,250 |
| 293 | Bowling Green, KY | $40,910 | $29,810 | $46,380 | $45,370 |
| 294 | Lawrence, KS | $40,890 | $31,450 | $45,530 | $45,310 |
| 295 | Amarillo, TX | $40,870 | $29,890 | $46,300 | $44,510 |
| 296 | Baton Rouge, LA | $40,870 | $30,700 | $45,880 | $45,020 |
| 297 | Weirton, WV-OH | $40,870 | $27,930 | $47,240 | $45,910 |
| 298 | Mansfield, OH | $40,790 | $28,830 | $46,680 | $45,900 |
| 299 | Jackson, MS | $40,770 | $30,740 | $45,720 | $45,780 |
| 300 | Clarksville, TN-KY | $40,710 | $30,100 | $45,930 | $44,760 |
| 301 | Lynchburg, VA | $40,710 | $30,330 | $45,820 | $45,560 |
| 302 | Mobile, AL | $40,640 | $30,530 | $45,610 | $46,130 |
| 303 | Macon, GA | $40,560 | $29,850 | $45,840 | $45,820 |
| 304 | Columbia, SC | $40,540 | $31,740 | $44,890 | $43,280 |
| 305 | Longview, TX | $40,500 | $30,040 | $45,660 | $45,260 |
| 306 | Ocala, FL | $40,480 | $30,830 | $45,240 | $42,510 |
| 307 | Sebastian, FL | $40,460 | $32,430 | $44,430 | $41,160 |
| 308 | Daphne, AL | $40,440 | $31,080 | $45,050 | $42,710 |
| 309 | Tallahassee, FL | $40,390 | $31,030 | $45,010 | $43,010 |
| 310 | Farmington, NM | $40,370 | $31,570 | $44,720 | $46,030 |
| 311 | Killeen, TX | $40,370 | $30,010 | $45,470 | $44,300 |
| 312 | Waco, TX | $40,370 | $29,990 | $45,510 | $43,620 |
| 313 | Tyler, TX | $40,330 | $29,520 | $45,660 | $43,760 |
| 314 | Logan, UT-ID | $40,290 | $32,050 | $44,350 | $42,000 |
| 315 | Beaumont, TX | $40,270 | $29,390 | $45,640 | $44,720 |
| 316 | Cleveland, TN | $40,210 | $29,310 | $45,590 | $45,650 |
| 317 | Savannah, GA | $40,210 | $30,410 | $45,030 | $42,230 |
| 318 | Blacksburg, VA | $40,140 | $31,050 | $44,640 | $43,300 |
| 319 | Florence, AL | $40,000 | $31,010 | $44,430 | $47,160 |
| 320 | Homosassa Springs, FL | $40,000 | $30,930 | $44,470 | $42,800 |
| 321 | Slidell, LA | $39,980 | $29,080 | $45,360 | $43,120 |
| 322 | Manhattan, KS | $39,940 | $29,520 | $45,070 | $44,300 |
| 323 | Rocky Mount, NC | $39,940 | $30,700 | $44,470 | $45,380 |
| 324 | Sierra Vista, AZ | $39,940 | $32,430 | $43,640 | $44,750 |
| 325 | Fort Smith, AR-OK | $39,870 | $30,930 | $44,280 | $46,420 |
| 326 | Sumter, SC | $39,870 | $32,120 | $43,700 | $45,300 |
| 327 | Greenville, NC | $39,770 | $29,640 | $44,740 | $44,990 |
| 328 | Johnson City, TN | $39,750 | $31,240 | $43,950 | $45,210 |
| 329 | Williamsport, PA | $39,730 | $30,510 | $44,260 | $43,020 |
| 330 | Altoona, PA | $39,690 | $29,520 | $44,720 | $44,340 |
| 331 | Montgomery, AL | $39,690 | $30,060 | $44,430 | $44,260 |
| 332 | Rome, GA | $39,690 | $30,280 | $44,320 | $44,020 |
| 333 | Jonesboro, AR | $39,640 | $29,580 | $44,620 | $46,160 |
| 334 | Sherman, TX | $39,640 | $29,790 | $44,490 | $42,270 |
| 335 | Abilene, TX | $39,600 | $30,620 | $44,030 | $43,820 |
| 336 | Hilton Head Island, SC | $39,560 | $28,870 | $44,820 | $40,360 |
| 337 | Myrtle Beach, SC | $39,480 | $29,140 | $44,570 | $42,160 |
| 338 | Gulfport, MS | $39,460 | $29,220 | $44,490 | $43,840 |
| 339 | Panama City, FL | $39,350 | $30,740 | $43,600 | $40,440 |
| 340 | Saginaw, MI | $39,350 | $29,930 | $43,990 | $43,290 |
| 341 | Kingsport, TN-VA | $39,290 | $30,530 | $43,600 | $45,450 |
| 342 | Alexandria, LA | $39,250 | $29,620 | $43,990 | $45,810 |
| 343 | Hinesville, GA | $39,230 | $29,140 | $44,180 | $41,760 |
| 344 | Paducah, KY-IL | $39,230 | $29,080 | $44,240 | $45,570 |
| 345 | Rapid City, SD | $39,150 | $29,850 | $43,720 | $43,910 |
| 346 | Beckley, WV | $39,120 | $30,660 | $43,310 | $44,270 |
| 347 | Corpus Christi, TX | $38,960 | $28,480 | $44,120 | $42,040 |
| 348 | Lafayette, LA | $38,920 | $27,930 | $44,350 | $44,630 |
| 349 | Wichita Falls, TX | $38,690 | $28,180 | $43,870 | $43,220 |
| 350 | Athens, GA | $38,630 | $27,790 | $43,970 | $41,380 |
| 351 | Auburn, AL | $38,630 | $30,260 | $42,740 | $43,930 |
| 352 | Johnstown, PA | $38,630 | $28,390 | $43,660 | $44,960 |
| 353 | Warner Robins, GA | $38,540 | $28,020 | $43,740 | $41,090 |
| 354 | Pinehurst, NC | $38,460 | $30,720 | $42,290 | $43,540 |
| 355 | Dothan, AL | $38,310 | $29,520 | $42,660 | $45,700 |
| 356 | Anniston, AL | $38,230 | $30,010 | $42,270 | $44,480 |
| 357 | Brunswick, GA | $38,230 | $28,350 | $43,100 | $43,590 |
| 358 | Fayetteville, NC | $38,230 | $29,140 | $42,720 | $41,560 |
| 359 | Shreveport, LA | $38,170 | $29,970 | $42,220 | $45,030 |
| 360 | El Paso, TX | $38,150 | $29,220 | $42,540 | $42,430 |
| 361 | Texarkana, TX-AR | $38,130 | $28,160 | $43,040 | $45,390 |
| 362 | Lubbock, TX | $38,110 | $28,660 | $42,760 | $41,730 |
| 363 | Yuma, AZ | $38,110 | $32,320 | $40,980 | $41,110 |
| 364 | College Station, TX | $38,000 | $29,000 | $42,430 | $41,780 |
| 365 | Columbus, GA-AL | $37,940 | $28,720 | $42,470 | $42,490 |
| 366 | Sebring, FL | $37,920 | $29,370 | $42,140 | $41,010 |
| 367 | Victoria, TX | $37,770 | $27,850 | $42,660 | $42,040 |
| 368 | Houma, LA | $37,750 | $27,250 | $42,930 | $44,360 |
| 369 | Las Cruces, NM | $37,690 | $28,970 | $42,000 | $41,780 |
| 370 | Valdosta, GA | $37,590 | $27,020 | $42,790 | $42,580 |
| 371 | Hattiesburg, MS | $37,440 | $29,390 | $41,410 | $42,720 |
| 372 | Gadsden, AL | $37,420 | $28,040 | $42,060 | $43,690 |
| 373 | San Angelo, TX | $37,400 | $27,850 | $42,080 | $40,450 |
| 374 | Hot Springs, AR | $37,020 | $29,430 | $40,770 | $43,180 |
| 375 | Enid, OK | $36,960 | $25,960 | $42,370 | $43,860 |
| 376 | Lake Charles, LA | $36,730 | $27,790 | $41,140 | $42,780 |
| 377 | Hammond, LA | $36,710 | $27,620 | $41,200 | $43,460 |
| 378 | McAllen, TX | $36,670 | $27,830 | $41,020 | $42,690 |
| 379 | Eagle Pass, TX | $36,340 | $27,000 | $40,930 | $43,360 |
| 380 | Lawton, OK | $36,280 | $27,750 | $40,460 | $42,220 |
| 381 | Monroe, LA | $36,210 | $27,210 | $40,660 | $43,310 |
| 382 | Goldsboro, NC | $36,150 | $27,270 | $40,520 | $40,870 |
| 383 | Brownsville, TX | $36,110 | $28,830 | $39,710 | $42,000 |
| 384 | Laredo, TX | $36,000 | $27,770 | $40,080 | $41,400 |
| 385 | Albany, GA | $35,880 | $28,310 | $39,600 | $40,930 |
| 386 | Jacksonville, NC | $35,590 | $28,660 | $38,980 | $38,650 |
| 387 | San Juan, PR | $28,580 | $22,340 | $31,660 | N/A |
| 388 | Mayaguez, PR | $28,370 | $22,010 | $31,510 | N/A |
| 389 | Aguadilla, PR | $28,350 | $22,670 | $31,140 | N/A |
| 390 | Ponce, PR | $28,180 | $22,170 | $31,160 | N/A |
| 391 | Arecibo, PR | $28,080 | $22,210 | $30,970 | N/A |
| 392 | Guayama, PR | $27,100 | $22,210 | $29,520 | N/A |
More
More on customer service representatives
Method
About these numbers
- Mean wages are BLS Occupational Employment and Wage Statistics (OEWS) May 2025 estimates for each metropolitan statistical area, as published in the Department of Labor’s 2026–27 OFLC prevailing-wage file. Only metros with their own BLS estimate are listed.
- Entry (Level I) and experienced (Level IV) are the Department of Labor’s prevailing-wage levels for the occupation in that metro, used for employer visa filings. They are benchmarks from the same OEWS survey, not percentiles.
- OEWS top-codes wages at $115 an hour ($239,200 a year); top-coded means are shown as "$239,200+" and left out of rankings.
- At US prices divides the mean by the metro’s BEA Regional Price Parity (2024) over 100, a NueCareer calculation.
Questions
Customer Service Representative salary by city: FAQ
Which city pays customer service representatives the most?
San Jose, CA, where the average (mean) wage is $63,900 a year, followed by San Francisco, CA ($61,320), Midland, MI ($57,930), Stockton, CA ($57,660). The national mean is $46,590 (BLS OEWS, May 2025).
Where do customer service representatives earn the most after cost of living?
Divided by each metro's BEA price level, pay goes furthest in Midland, MI ($63,020 at national prices, $57,930 nominal), San Jose, CA ($57,870 at national prices, $63,900 nominal), St. Cloud, MN ($55,890 at national prices, $48,980 nominal).
How much do customer service representatives make in the biggest cities?
New York, NY-NJ: $54,410; Los Angeles, CA: $53,500; Chicago, IL-IN: $49,800; Dallas, TX: $46,220; Houston, TX: $43,390 (mean annual wage, BLS OEWS May 2025).
Where do customer service representatives earn the least?
Of the 392 metro areas with their own estimate, Guayama, PR has the lowest mean wage, $27,100.