Sort by any column. Employment is the number of customer service representatives OEWS estimates in that state; blank cells are estimates BLS suppressed because the sample was too small.
Customer Service Representative Salary by State (2026)
Customer Service Representatives earn the most in Washington at $50,330 a year and the least in Puerto Rico at $26,700 (BLS OEWS, May 2025). The national median is $44,770. All 54 states and territories with reported data are ranked below, with a cost-of-living adjusted column.
- Highest median
- $50,330
- National median
- $44,770
- Lowest median
- $26,700
- States reporting
- 54
Washington
BLS OEWS, May 2025
Puerto Rico
of 54 OEWS areas
Top 5 states for Customer Service Representatives
- 1. Washington$50,330 median · $47,032 adjusted · 39,760 employed
- 2. California$49,560 median · $44,762 adjusted · 176,850 employed
- 3. Massachusetts$49,120 median · $46,446 adjusted · 49,990 employed
- 4. Minnesota$48,800 median · $49,482 adjusted · 53,340 employed
- 5. District of Columbia$48,250 median · $43,903 adjusted · 7,550 employed
Lowest-paying states for Customer Service Representatives
- 54. Puerto Rico$26,700 median · no price parity · 20,330 employed
- 53. Guam$30,350 median · no price parity · 720 employed
- 52. Mississippi$36,380 median · $41,839 adjusted · 20,860 employed
- 51. U.S. Virgin Islands$37,140 median · no price parity · 320 employed
- 50. Louisiana$37,330 median · $42,321 adjusted · 25,780 employed
Customer Service Representative salary in every state
| # | ||||||
|---|---|---|---|---|---|---|
| 1 | Washington | $50,330 | $44,780 | $61,330 | 39,760 | $47,032 |
| 2 | California | $49,560 | $44,200 | $61,510 | 176,850 | $44,762 |
| 3 | Massachusetts | $49,120 | $41,500 | $61,090 | 49,990 | $46,446 |
| 4 | Minnesota | $48,800 | $41,330 | $59,810 | 53,340 | $49,482 |
| 5 | District of Columbia | $48,250 | $40,400 | $62,560 | 7,550 | $43,903 |
| 6 | Delaware | $48,190 | $39,310 | $59,910 | 7,470 | $48,283 |
| 7 | Connecticut | $48,090 | $40,460 | $60,010 | 24,490 | $46,414 |
| 8 | New York | $48,000 | $40,360 | $60,280 | 141,090 | $44,477 |
| 9 | New Jersey | $47,740 | $39,410 | $59,070 | 59,690 | $43,877 |
| 10 | Rhode Island | $47,550 | $41,600 | $57,530 | 7,890 | $46,490 |
| 11 | Colorado | $47,540 | $40,380 | $57,420 | 38,770 | $46,132 |
| 12 | Vermont | $47,500 | $40,630 | $58,340 | 2,870 | $48,490 |
| 13 | Oregon | $47,450 | $41,360 | $55,660 | 19,440 | $45,907 |
| 14 | New Hampshire | $47,300 | $38,040 | $58,310 | 12,750 | $45,409 |
| 15 | Maine | $47,160 | $38,340 | $51,420 | 7,560 | $48,594 |
| 16 | Wisconsin | $46,970 | $38,780 | $56,600 | 50,840 | $49,918 |
| 17 | Illinois | $46,130 | $37,680 | $58,050 | 100,970 | $46,149 |
| 18 | Iowa | $46,090 | $37,880 | $54,880 | 30,100 | $52,517 |
| 19 | Arizona | $45,690 | $37,880 | $51,610 | 87,020 | $45,383 |
| 20 | Hawaii | $45,650 | $38,120 | $51,620 | 8,010 | $41,518 |
| 21 | Ohio | $45,610 | $37,440 | $52,510 | 85,930 | $49,162 |
| 22 | Montana | $45,290 | $39,500 | $50,120 | 4,910 | $47,853 |
| 23 | Alaska | $45,150 | $38,560 | $52,730 | 2,410 | $44,109 |
| 24 | North Dakota | $44,670 | $38,580 | $54,060 | 5,750 | $50,214 |
| 25 | Pennsylvania | $44,630 | $36,760 | $51,750 | 94,340 | $45,741 |
| 26 | Missouri | $44,190 | $36,480 | $51,040 | 50,530 | $48,658 |
| 27 | Michigan | $43,950 | $36,150 | $50,060 | 71,310 | $45,678 |
| 28 | Nebraska | $43,940 | $37,250 | $49,810 | 15,340 | $48,766 |
| 29 | Idaho | $43,200 | $36,110 | $49,340 | 18,770 | $45,238 |
| 30 | Indiana | $43,140 | $36,090 | $50,320 | 44,630 | $46,224 |
| 31 | Utah | $43,140 | $37,120 | $49,370 | 44,490 | $43,636 |
| 32 | Maryland | $42,830 | $36,430 | $50,490 | 37,740 | $40,806 |
| 33 | Tennessee | $42,830 | $36,130 | $48,670 | 59,730 | $46,620 |
| 34 | Virginia | $42,730 | $35,940 | $49,940 | 59,850 | $42,263 |
| 35 | Wyoming | $42,340 | $36,610 | $49,130 | 2,110 | $45,679 |
| 36 | South Dakota | $40,650 | $36,470 | $48,290 | 6,120 | $45,888 |
| 37 | Nevada | $40,560 | $35,740 | $47,390 | 32,110 | $40,569 |
| 38 | Florida | $40,440 | $36,400 | $47,860 | 228,000 | $39,105 |
| 39 | Texas | $40,420 | $35,420 | $48,300 | 337,170 | $41,646 |
| 40 | Kansas | $40,320 | $34,860 | $48,410 | 29,200 | $44,766 |
| 41 | North Carolina | $40,240 | $34,960 | $48,590 | 89,510 | $42,661 |
| 42 | Georgia | $39,630 | $34,460 | $48,120 | 97,850 | $41,156 |
| 43 | New Mexico | $39,030 | $35,890 | $47,070 | 16,950 | $42,326 |
| 44 | South Carolina | $38,860 | $34,940 | $47,090 | 51,000 | $41,451 |
| 45 | Kentucky | $38,700 | $35,290 | $47,800 | 38,630 | $42,924 |
| 46 | Oklahoma | $38,650 | $34,400 | $46,920 | 34,460 | $43,999 |
| 47 | West Virginia | $38,430 | $34,440 | $48,500 | 9,860 | $42,940 |
| 48 | Alabama | $38,400 | $34,370 | $46,500 | 33,290 | $43,232 |
| 49 | Arkansas | $37,840 | $33,830 | $46,630 | 20,680 | $43,526 |
| 50 | Louisiana | $37,330 | $31,960 | $44,770 | 25,780 | $42,321 |
| 51 | U.S. Virgin Islands | $37,140 | $34,680 | $40,320 | 320 | N/A |
| 52 | Mississippi | $36,380 | $31,520 | $44,510 | 20,860 | $41,839 |
| 53 | Guam | $30,350 | $25,030 | $37,060 | 720 | N/A |
| 54 | Puerto Rico | $26,700 | $22,760 | $31,200 | 20,330 | N/A |
How the cost-of-living adjustment works
The adjusted column divides each state median by that state's BEA Regional Price Parity (RPP) and multiplies by 100. RPPs measure how much a fixed basket of goods, services and rents costs in one state relative to the national average, so the result restates local pay in national-average dollars.
For Customer Service Representatives, that changes the ranking: Washington leads on raw pay at $50,330, while Iowa leads once prices are taken into account at $52,517.
Source: BEA Regional Price Parities by State, 2024 (public domain). The adjustment is NueCareer's calculation, not a BLS or BEA published statistic.
Customer Service Representative pay by state: FAQ
Which state pays Customer Service Representatives the most?
Washington reports the highest median wage for Customer Service Representatives at $50,330 a year (BLS OEWS, May 2025), followed by California ($49,560) and Massachusetts ($49,120).
Which state pays Customer Service Representatives the least?
Puerto Rico reports the lowest median for Customer Service Representatives at $26,700 a year, $23,630 below the highest-paying state (BLS OEWS, May 2025).
Where do Customer Service Representatives earn the most after cost of living?
Dividing each state median by that state's BEA Regional Price Parity puts Iowa first at $52,517 in national-average dollars, from a raw median of $46,090. BEA Regional Price Parities, 2024.
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