Management

Social and Community Service Manager Salary (2026), outlook and how to become one

Plan, direct, or coordinate the activities of a social service program or community outreach organization.

Median pay
$80,390
Growth to 2035
+7.2%
Openings a year
18,500
Typical entry
Bachelor's

The median pay for Social and Community Service Managers is $80,390 a year ($38.65/hr), according to BLS OEWS, May 2025. Employment is projected to grow 7.2% through 2035, with about 18,500 openings a year (BLS EP, 2025–2035). Typical entry-level education: Bachelor's degree.

  • SOC 11-9151
  • Management
  • Last updated October 15, 2026

At a glance

Social and Community Service Manager in four numbers

Median pay
$80,390a year, or $38.65/hr
Lowest 10% $53KTop 10% $132K

US median, all jobs: $50,980

BLS OEWS, May 2025
Projected growth
+7.2%Much faster than average
This career
+7.2%
All jobs
+3.5%
Projected employment change, 2025–2035
ItemValue
This career+7.2%
All jobs+3.5%
BLS EP, 2025–2035
Openings a year
18,500231,000 jobs today
  • Jobs in 2025231K
  • Projected 2035247.7K
Employment, 2025–2035
ItemValue
Jobs in 2025231K
Projected 2035247.7K
BLS EP, 2025–2035
Typical education
Bachelor'sneeded to enter
  • High school7.2%
  • Some college2.2%
  • Associate's8.2%
  • Bachelor's50.4%
  • Master's23.9%
  • Post-master’s certificate8.1%
Highest education held by social and community service managers
SegmentValue
High school7.2%
Some college2.2%
Associate's8.2%
Bachelor's50.4%
Master's23.9%
Post-master’s certificate8.1%
BLS EP, 2025–2035; mix: O*NET

Also advertised as: Adoption Services Manager, Child Welfare Services Director, Children's Service Supervisor, Clinical Services Director, Community Services Director, Psychiatric Social Worker Supervisor.

Pay

How much do social and community service managers make?

Social and Community Service Managers earn a median of $80,390 a year ($38.65 an hour, or about $6,700 a month); the lowest-paid 10% earn less than $53,150 and the top 10% more than $132,260 (BLS OEWS, May 2025).

The best-paying state is District of Columbia, with a median of $106,700. See Social and community service manager salary in District of Columbia and every other state. By city, pay is highest around Seattle ($116,420 average): salary in every city.

Annual pay, lowest-paid to highest-paid

Every social and community service manager in the US, by percentile of annual wage

Median

$80,390

Middle half earn $64,290 to $103,200

10th
$53,150
25th
$64,290
75th
$103,200
90th
$132,260

All US occupations: $50,980

Social and Community Service Manager annual wages
PercentileValue
10th$53,150
25th$64,290
Median$80,390
75th$103,200
90th$132,260
All US occupations$50,980

Source: BLS OEWS, May 2025

Median annual wage
$80,390
Median hourly wage
$38.65/hr
Mean annual wage
$88,880
People employed
209,330

Versus all US occupations

At $80,390, Social and Community Service Managers earn 58% above the $50,980 median across all US occupations, a difference of $29,410 a year.

Versus management occupations

Inside the Management group, where the middle occupation pays $126,060, this is 36% below the group median.

Pay range

The top 10% earn $132,260 or more while the bottom 10% earn $53,150, a gap of 2.5×. That is a typical spread for a US occupation.

Rank in the bank

This median pays more than 60% of the 1,741 occupations in the NueCareer career bank.

Cost of living

District of Columbia posts the highest raw median ($106,700), but once local prices are taken into account South Dakota leads at $98,063 in national-average dollars.

Pay by state

Which states pay social and community service managers the most?

State medians come from the same OEWS release as the national figures. The cost-of-living column divides each state median by that state's BEA Regional Price Parity, restating pay in national-average dollars so a high-cost state and a low-cost one can be compared directly.

Top 10 states by median annual wage for Social and Community Service Managers
StateMedianCOL-adjustedEmployed
1District of Columbia$106,700$97,087640
2Washington$103,000$96,2503,650
3Alaska$98,370$96,103830
4Colorado$97,440$94,5542,800
5New York$95,980$88,93519,340
6New Jersey$95,290$87,5795,530
7Virginia$94,970$93,9333,300
8Tennessee$88,240$96,0492,770
9Maryland$87,450$83,3184,300
10Oregon$87,010$84,1813,390
See all 53 states, sortable, with cost-of-living adjustments

Job outlook

Is social and community service manager a growing career?

Projected change in jobs

Employment change over 2025–2035, against every US occupation

Social and Community Service Managers
+7.2%
All US occupations
+3.5%

Much faster than average. +7.2% projected growth vs 3.5% for all occupations.

Projected employment change, 2025–2035
ItemValue
Social and Community Service Managers+7.2%
All US occupations+3.5%

Source: BLS EP, 2025–2035

Much faster than average

BLS projects employment of Social and Community Service Managers to change 7.2% over 2025–2035, roughly 2.1× the 3.5% projected for all occupations. That is 16,600 more jobs.

Annual openings

About 18,500 openings are projected each year, 8.0% of the 231,000 jobs that existed in 2025. Most come from workers leaving the occupation, not from growth alone.

Many of those openings are expected to result from the need to replace workers who transfer to different occupations or exit the labor force, such as to retire.

Much of the job growth in this occupation is the result of the increase in the population of older adults. This age group has a greater need for social services, such as adult day services, creating demand for social and community service managers.

In addition, employment growth is projected as people continue to seek treatment for their addictions. There will be a greater need for treatment program managers as people with substance abuse disorders may be directed to treatment programs rather than to jail.

AI exposure: very high

BLS places this occupation in its very high relative AI exposure category, among the occupations most exposed to current AI.

Will AI replace social and community service managers? →

Getting in

How to become a social and community service manager

Social and community service managers typically need at least a bachelor’s degree and work experience. However, some positions also require a master’s degree.

  1. 1

    Typical entry-level education

    Bachelor's degree

  2. 2

    Work experience in a related occupation

    Less than 5 years

  3. 3

    Typical on-the-job training

    None

  4. 4

    Preparation needed (O*NET job zone)

    Considerable preparation

BLS Employment Projections, 2025–2035; job zone from O*NET 31.0 Database.

What education people in the job have

O*NET incumbent survey: the highest level of education reported by people already working as social and community service managers.

  • Bachelor's Degree50.4%
  • Master's Degree23.9%
  • Associate's Degree or other 2-year degree8.2%
  • Post-Master's Certificate8.1%
  • High School Diploma or the equivalent (such as a GED)7.2%
Highest education held by social and community service managers
ItemValue
Bachelor's Degree50.4%
Master's Degree23.9%
Associate's Degree or other 2-year degree8.2%
Post-Master's Certificate8.1%
High School Diploma or the equivalent (such as a GED)7.2%

Source: O*NET 31.0 Database

Full BLS Occupational Outlook Handbook entry

The work

What does a social and community service manager do?

Plan, direct, or coordinate the activities of a social service program or community outreach organization. Oversee the program or organization's budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing social workers, counselors, or probation officers.

Social and community service managers coordinate and supervise programs and organizations that support public well-being. They direct workers who provide these services to the public.

Day-to-day tasks

  1. Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively.
  2. Prepare and maintain records and reports, such as budgets, personnel records, or training manuals.
  3. Speak to community groups to explain and interpret agency purposes, programs, and policies.
  4. Direct activities of professional and technical staff members and volunteers.
  5. Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.
  6. Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints.
  7. Implement and evaluate staff, volunteer, or community training programs.
  8. Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated.

O*NET core tasks, ordered by reported importance.

Working conditions and hours

Most social and community service managers work full time. Some work more than 40 hours per week.

Where the work happens

  • Indoors, climate-controlled

    NeverEvery day

    Indoors, in a climate-controlled space, every day.

  • Outdoors in all weather

    NeverEvery day

Physical demands

  • Sitting

    NeverAlmost all the time

    Seated for more than half the working day.

  • Standing

    NeverAlmost all the time
  • Bending or twisting

    NeverAlmost all the time

Working with people

  • Contact with other people

    NoneConstant

    Constant contact with other people.

  • Face-to-face discussions

    NeverEvery day

    Face-to-face discussions every day.

  • Dealing with the public

    Not importantExtremely important

    Dealing with customers or the public is very important.

Pressure and stakes

  • Strict deadlines

    NeverEvery day
  • Conflict situations

    NeverEvery day

    Handling conflict situations at least monthly.

  • Cost of a mistake

    Not seriousExtremely serious

Autonomy

  • Freedom to decide

    NoneA lot

    A lot of freedom to make decisions without checking first.

Schedules: BLS Occupational Outlook Handbook, 2025–2035 edition. Conditions: O*NET Work Context survey. Each item has its own scale, so each dot is read against the two answers that end its own line.

Where social and community service managers work

Share of jobs by employer type

  • Individual and family services26%
  • Nursing and residential care facilities12%
  • Religious, grantmaking, civic, professional, and similar organizations12%
  • Local government, excluding education and hospitals10%
  • Community food and housing, emergency and other relief services, and vocational rehabilitation services10%
Largest employers of Social and Community Service Managers
ItemValue
Individual and family services26%
Nursing and residential care facilities12%
Religious, grantmaking, civic, professional, and similar organizations12%
Local government, excluding education and hospitals10%
Community food and housing, emergency and other relief services, and vocational rehabilitation services10%

Source: BLS Occupational Outlook Handbook, 2025–2035 edition

Core skills

O*NET importance, 1 to 5

  • Active Listening3.9
  • Critical Thinking3.9
  • Active Learning3.9
  • Monitoring3.9
  • Reading Comprehension3.8
  • Writing3.8
  • Speaking3.8
  • Learning Strategies3.6
Core skills for Social and Community Service Managers
ItemValue
Active Listening3.9
Critical Thinking3.9
Active Learning3.9
Monitoring3.9
Reading Comprehension3.8
Writing3.8
Speaking3.8
Learning Strategies3.6

Source: O*NET 31.0 Database

Transferable skills

O*NET importance, 1 to 5

  • Social Perceptiveness4.0
  • Service Orientation4.0
  • Coordination3.9
  • Complex Problem Solving3.9
  • Judgment and Decision Making3.9
  • Time Management3.9
  • Management of Personnel Resources3.9
  • Systems Analysis3.8
Transferable skills for Social and Community Service Managers
ItemValue
Social Perceptiveness4.0
Service Orientation4.0
Coordination3.9
Complex Problem Solving3.9
Judgment and Decision Making3.9
Time Management3.9
Management of Personnel Resources3.9
Systems Analysis3.8

Source: O*NET 31.0 Database

Tools and software

  • Data base user interface and query software · in demand
  • Electronic mail software · in demand
  • Office suite software · in demand
  • Presentation software · in demand
  • Project management software · in demand
  • Spreadsheet software · in demand
  • Word processing software · in demand
  • Accounting software
  • Customer relationship management CRM software
  • Data base reporting software
  • Desktop publishing software
  • Enterprise resource planning ERP software

“In demand” marks an O*NET Employer-Based Hot Technology, software named in real job postings for this occupation.

The workforce

Who works as a social and community service manager?

Women make up 73.9% of social and community service managers, against 47.1% of all employed people: a female-dominated occupation.

28.5% are 55 or older (23.2% across all jobs), so a larger-than-usual share of the workforce reaches retirement age over the next decade. Those exits are counted in the BLS openings figure.

The median worker is 45.0 years old (all workers: 42.1).

Women
73.9%All workers 47.1% · BLS CPS, 2025
Median age
45.0All workers 42.1 · BLS CPS, 2025
Aged 55+
28.5%All workers 23.2% · BLS CPS, 2025
Employed (CPS)
471,000BLS CPS, 2025
Share of social and community service managers by sex, race, ethnicity and age, against all employed people
GroupShare of social and community service managersAll employed people
Women
73.9%
47.1%
White
74.0%
75.7%
Black or African American
16.2%
12.7%
Asian
6.1%
7.5%
Hispanic or Latino (any race)
12.6%
20.0%
Aged 55 and over
28.5%
23.2%
Aged 16 to 24
4.5%
12.2%

Current Population Survey annual averages, 2025 (BLS tables 11 and 11b). Race groups can overlap with Hispanic or Latino ethnicity, so they do not sum to 100%.

Personality fit

What personality type suits a social and community service manager?

Interest profile

O*NET Occupational Interests (RIASEC), scored 1 to 7

Social and Community Service Manager · Realistic: 1Social and Community Service Manager · Investigative: 2Social and Community Service Manager · Artistic: 2Social and Community Service Manager · Social: 5Social and Community Service Manager · Enterprising: 7Social and Community Service Manager · Conventional: 4
Social and Community Service Manager interest profile
AxisSocial and Community Service Manager
Realistic1
Investigative2
Artistic2
Social5
Enterprising7
Conventional4

Source: O*NET 31.0 Database

What the work is built around

Day to day this is work built around leading, persuading, selling and making decisions, combined with teaching, helping and working directly with other people.

  • Enterprising7.0
  • Social5.4
  • Conventional4.2
  • Artistic2.4
  • Investigative2.2
  • Realistic1.0

Closest MBTI types

NueCareer fit scores: cosine similarity between each MBTI type's interest vector and this occupation's O*NET interest profile. Not a BLS or O*NET figure; the method is documented on our methodology page.

Questions

Social and Community Service Manager: frequently asked questions

How much do social and community service managers make?

Social and Community Service Managers earn a median of $80,390 a year (BLS OEWS, May 2025). That is 58% above the $50,980 median for all US occupations. That works out at $38.65/hr. The middle half earn between $64,290 and $103,200. The top 10% earn $132,260 or more.

How much do social and community service managers make an hour?

The median hourly wage for social and community service managers is $38.65 (BLS OEWS, May 2025). On a full-year basis the $80,390 annual median works out to about $6,700 a month before tax.

What is the starting salary for a social and community service manager?

BLS does not publish a starting salary. The nearest measure is the low end of the pay range: the lowest-paid 10% of social and community service managers earn less than $53,150 a year and the bottom quarter less than $64,290 (BLS OEWS, May 2025). New workers often start near that end, but where a particular job starts depends on the employer, the state and the credentials you bring, so read these as the bottom of the range rather than a guaranteed entry wage.

Do social and community service managers make $100k?

Some do. $100,000 sits between the median ($80,390) and the 75th percentile ($103,200), so roughly a quarter to a half of social and community service managers earn more than that (BLS OEWS, May 2025). In 2 states the median itself is above $100,000: District of Columbia ($106,700), Washington ($103,000).

Which states pay social and community service managers the most?

The highest state medians for Social and Community Service Managers are District of Columbia ($106,700), Washington ($103,000), Alaska ($98,370) (BLS OEWS, May 2025). Adjusted for local prices using BEA Regional Price Parities, South Dakota moves to the top at $98,063.

What kind of social and community service manager earns the most?

BLS does not split social and community service managers' pay by specialty or employer, but its range shows how far the top end runs: the highest-paid 10% earn more than $132,260, against a median of $80,390 (BLS OEWS, May 2025). Location moves pay the most in the published data: the best-paying states are District of Columbia ($106,700), Washington ($103,000), Alaska ($98,370). BLS also counts a specialty career inside this occupation (community land trust director), which shares its federal pay figures.

Do you need a degree to become a social and community service manager?

Yes. BLS reports a bachelor's degree as the typical entry-level education for Social and Community Service Managers, and O*NET rates the preparation needed as considerable preparation. Employers typically expect less than 5 years of related work experience first. In O*NET's survey of people already doing the job, 50.4% hold bachelor's degree.

How long does it take to become a social and community service manager?

BLS does not publish a fixed length; it depends on the route. What it does publish: the typical way in for social and community service managers is a bachelor's degree, plus less than 5 years of work experience in a related occupation. O*NET classes the work as needing considerable preparation.

Is social and community service manager a growing career?

Yes, strongly. Employment is projected to grow 7.2% over 2025–2035, more than double the 3.5% projected for all occupations (BLS EP, 2025–2035). BLS still projects about 18,500 openings a year, mostly from workers retiring or moving to other work.

What does a social and community service manager do?

Social and community service managers coordinate and supervise programs and organizations that support public well-being. A core O*NET task: evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively. Employers most often ask for Data base user interface and query software, Electronic mail software, Office suite software.

Do social and community service managers work 40 hours a week?

Most work more than 40. In O*NET's survey of people in the job, 54% of social and community service managers usually work more than 40 hours a week, 42% work exactly 40 and 4% work fewer. 80% say their schedule is regular and 20% irregular. Source: O*NET 31.0 Database, Work Context.

What personality type suits a social and community service manager?

O*NET scores Social and Community Service Managers highest on the Enterprising, Social and Conventional interest areas, so the work mixes leading, persuading, selling and making decisions with teaching, helping and working directly with other people. On NueCareer's MBTI-to-interest mapping the closest types are ESFJ, ENFJ. Personality is a fit signal, not a gate. The free NueCareer quiz scores your own profile against all 1,731 careers in the bank.

What percentage of social and community service managers are women?

Women make up 73.9% of social and community service managers, against 47.1% of all employed people: a female-dominated occupation. 28.5% are 55 or older (23.2% across all jobs), so a larger-than-usual share of the workforce reaches retirement age over the next decade. Those exits are counted in the BLS openings figure. The median worker is 45.0 years old (all workers: 42.1). Source: BLS Current Population Survey, 2025 annual averages.