First-Line Supervisors of Office and Administrative Support Workers earn a median of $69,500 per year ($33.41/hr) (BLS OEWS, May 2025). Employment is projected to grow 0.1% through 2035, with about 127,400 openings a year (BLS EP, 2025–2035). Typical entry-level education: High school diploma or equivalent.
- SOC 43-1011
- Office and Administrative Support
- Last updated October 9, 2026
At a glance
First-Line Supervisor of Office and Administrative Support Workers in four numbers
- Median pay
- $69,500a year, or $33.41/hrBLS OEWS, May 2025Lowest 10% $46KTop 10% $105K
US median, all jobs: $50,980
- Projected growth
- +0.1%Slower than averageBLS EP, 2025–2035This career+0.1%All jobs+3.5%
Projected employment change, 2025–2035 Item Value This career +0.1% All jobs +3.5% - Openings a year
- 127,4001,506,100 jobs todayBLS EP, 2025–2035
- Jobs in 20251.5M
- Projected 20351.5M
Employment, 2025–2035 Item Value Jobs in 2025 1.5M Projected 2035 1.5M - Typical education
- High schoolneeded to enterBLS EP, 2025–2035; mix: O*NET
- High school23.2%
- Certificate0.6%
- Some college20%
- Associate's9.6%
- Bachelor's45.2%
- Master's1.3%
Highest education held by first-line supervisors of office and administrative support workers Segment Value High school 23.2% Certificate 0.6% Some college 20% Associate's 9.6% Bachelor's 45.2% Master's 1.3%
Also advertised as: Accounting Manager, Accounts Payable Supervisor, Accounts Receivable Manager, Administrative Supervisor, Customer Service Manager, Customer Service Supervisor.
Pay
How much do First-Line Supervisors of Office and Administrative Support Workers make?
Every first-line supervisor of office and administrative support workers in the US, by percentile of annual wage
Median
$69,500
Middle half earn $55,950 to $85,090
- 10th
- $45,610
- 25th
- $55,950
- 75th
- $85,090
- 90th
- $104,710
All US occupations: $50,980
| Percentile | Value |
|---|---|
| 10th | $45,610 |
| 25th | $55,950 |
| Median | $69,500 |
| 75th | $85,090 |
| 90th | $104,710 |
| All US occupations | $50,980 |
Source: BLS OEWS, May 2025
- Median annual wage
- $69,500
- Median hourly wage
- $33.41/hr
- Mean annual wage
- $73,490
- People employed
- 1,436,680
Versus all US occupations
At $69,500, First-Line Supervisors of Office and Administrative Support Workers earn 36% above the $50,980 median across all US occupations, a difference of $18,520 a year.
Versus office and administrative support occupations
Inside the Office and Administrative Support group, where the middle occupation pays $49,230, this is 41% above the group median.
Pay range
The top 10% earn $104,710 or more while the bottom 10% earn $45,610, a gap of 2.3×. That is a typical spread for a US occupation.
Rank in the bank
This median pays more than 44% of the 1,741 occupations in the NueCareer career bank.
Cost of living
Washington posts the highest raw median ($79,480), but once local prices are taken into account Minnesota leads at $77,509 in national-average dollars.
Pay by state
Which states pay First-Line Supervisors of Office and Administrative Support Workers the most?
State medians come from the same OEWS release as the national figures. The cost-of-living column divides each state median by that state's BEA Regional Price Parity, restating pay in national-average dollars so a high-cost state and a low-cost one can be compared directly.
| State | Median | COL-adjusted | Employed |
|---|---|---|---|
| 1Washington | $79,480 | $74,271 | 31,790 |
| 2District of Columbia | $79,200 | $72,065 | 4,080 |
| 3New York | $79,170 | $73,359 | 83,110 |
| 4Connecticut | $78,200 | $75,475 | 24,420 |
| 5California | $77,590 | $70,078 | 149,230 |
| 6Massachusetts | $76,770 | $72,591 | 34,520 |
| 7New Jersey | $76,640 | $70,438 | 55,210 |
| 8Colorado | $76,600 | $74,331 | 26,100 |
| 9Minnesota | $76,440 | $77,509 | 21,690 |
| 10Rhode Island | $76,030 | $74,335 | 5,090 |
Job outlook
Is First-Line Supervisor of Office and Administrative Support Workers a growing career?
Employment change over 2025–2035, against every US occupation
Slower than average. +0.1% projected growth vs 3.5% for all occupations.
| Item | Value |
|---|---|
| First-Line Supervisors of Office and Administrative Support Workers | +0.1% |
| All US occupations | +3.5% |
Source: BLS EP, 2025–2035
Slower than average
BLS projects employment of First-Line Supervisors of Office and Administrative Support Workers to change 0.1% over 2025–2035, against 3.5% projected for all occupations. That is 900 more jobs.
Annual openings
About 127,400 openings are projected each year, 8.5% of the 1,506,100 jobs that existed in 2025. Most come from workers leaving the occupation, not from growth alone.
Getting in
How to become a First-Line Supervisor of Office and Administrative Support Workers
- 1
Typical entry-level education
High school diploma or equivalent
- 2
Work experience in a related occupation
Less than 5 years
- 3
Typical on-the-job training
None
- 4
Preparation needed (O*NET job zone)
Some preparation
BLS Employment Projections, 2025–2035; job zone from O*NET 31.0 Database.
What education people in the job have
O*NET incumbent survey: the highest level of education reported by people already working as first-line supervisors of office and administrative support workers.
- Bachelor's Degree45.2%
- High School Diploma or the equivalent (such as a GED)23.2%
- Some College Courses20%
- Associate's Degree or other 2-year degree9.6%
- Master's Degree1.3%
| Item | Value |
|---|---|
| Bachelor's Degree | 45.2% |
| High School Diploma or the equivalent (such as a GED) | 23.2% |
| Some College Courses | 20% |
| Associate's Degree or other 2-year degree | 9.6% |
| Master's Degree | 1.3% |
Source: O*NET 31.0 Database
The work
What does a First-Line Supervisor of Office and Administrative Support Workers do?
Directly supervise and coordinate the activities of clerical and administrative support workers.
Day-to-day tasks
- Train or instruct employees in job duties or company policies or arrange for training to be provided.
- Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
- Make recommendations to management concerning such issues as staffing decisions or procedural changes.
- Implement corporate or departmental policies, procedures, and service standards in conjunction with management.
- Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action.
- Research, compile, and prepare reports, manuals, correspondence, or other information required by management or governmental agencies.
- Consult with managers or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules.
- Participate in the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
O*NET core tasks, ordered by reported importance.
Working conditions and hours
Where the work happens
Indoors, climate-controlled
NeverEvery dayOutdoors in all weather
NeverEvery dayAlmost never works outdoors.
Physical demands
Sitting
NeverAlmost all the timeSeated for more than half the working day.
Standing
NeverAlmost all the timeBending or twisting
NeverAlmost all the time
Working with people
Contact with other people
NoneConstantConstant contact with other people.
Face-to-face discussions
NeverEvery dayFace-to-face discussions every day.
Dealing with the public
Not importantExtremely importantDealing with customers or the public is very important.
Pressure and stakes
Strict deadlines
NeverEvery dayMeeting strict deadlines at least weekly.
Conflict situations
NeverEvery dayCost of a mistake
Not seriousExtremely serious
Autonomy
Freedom to decide
NoneA lotA lot of freedom to make decisions without checking first.
Conditions: O*NET Work Context survey. Each item has its own scale, so each dot is read against the two answers that end its own line.
Core skills
O*NET importance, 1 to 5
- Reading Comprehension4.0
- Active Listening4.0
- Speaking4.0
- Monitoring4.0
- Critical Thinking3.9
- Writing3.8
- Active Learning3.8
- Learning Strategies3.6
| Item | Value |
|---|---|
| Reading Comprehension | 4.0 |
| Active Listening | 4.0 |
| Speaking | 4.0 |
| Monitoring | 4.0 |
| Critical Thinking | 3.9 |
| Writing | 3.8 |
| Active Learning | 3.8 |
| Learning Strategies | 3.6 |
Source: O*NET 31.0 Database
Transferable skills
O*NET importance, 1 to 5
- Social Perceptiveness4.0
- Coordination4.0
- Instructing3.8
- Judgment and Decision Making3.8
- Time Management3.8
- Management of Personnel Resources3.8
- Persuasion3.6
- Negotiation3.6
| Item | Value |
|---|---|
| Social Perceptiveness | 4.0 |
| Coordination | 4.0 |
| Instructing | 3.8 |
| Judgment and Decision Making | 3.8 |
| Time Management | 3.8 |
| Management of Personnel Resources | 3.8 |
| Persuasion | 3.6 |
| Negotiation | 3.6 |
Source: O*NET 31.0 Database
Tools and software
- Accounting software · in demand
- Analytical or scientific software · in demand
- Business intelligence and data analysis software · in demand
- Cloud-based data access and sharing software · in demand
- Customer relationship management CRM software · in demand
- Data base user interface and query software · in demand
- Document management software · in demand
- Electronic mail software · in demand
- Enterprise resource planning ERP software · in demand
- Internet browser software · in demand
- Medical software · in demand
- Office suite software · in demand
“In demand” marks an O*NET Employer-Based Hot Technology, software named in real job postings for this occupation.
Personality fit
What personality type suits a First-Line Supervisor of Office and Administrative Support Workers?
O*NET Occupational Interests (RIASEC), scored 1 to 7
| Axis | First-Line Supervisor of Office and Administrative Support Workers |
|---|---|
| Realistic | 2 |
| Investigative | 1 |
| Artistic | 1 |
| Social | 4 |
| Enterprising | 7 |
| Conventional | 6 |
Source: O*NET 31.0 Database
What the work is built around
Day to day this is work built around leading, persuading, selling and making decisions, combined with organising, following procedures and working precisely with data.
- Enterprising6.9
- Conventional5.7
- Social4.3
- Realistic1.6
- Investigative1.4
- Artistic1.0
Closest MBTI types
NueCareer fit scores: cosine similarity between each MBTI type's interest vector and this occupation's O*NET interest profile. Not a BLS or O*NET figure; the method is documented on our methodology page.
Explore further
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More office and administrative support careers
Median annual pay, with first-line supervisors of office and administrative support workers highlighted
- Executive Secretary and Executive Administrative Assistant$76,590
- First-Line Supervisor of Office and Administrative Support Workers$69,500
- Legal Secretary and Administrative Assistant$55,570
- Public Safety Telecommunicator$53,040
- Bookkeeping, Accounting, and Auditing Clerk$50,670
- Human Resources Assistant, Except Payroll and Timekeeping$50,610
- Secretary and Administrative Assistant, Except Legal, Medical, and Executive$47,540
- Teller$43,030
- Receptionist and Information Clerk$38,010
| Item | Value |
|---|---|
| Executive Secretary and Executive Administrative Assistant | $76,590 |
| First-Line Supervisor of Office and Administrative Support Workers | $69,500 |
| Legal Secretary and Administrative Assistant | $55,570 |
| Public Safety Telecommunicator | $53,040 |
| Bookkeeping, Accounting, and Auditing Clerk | $50,670 |
| Human Resources Assistant, Except Payroll and Timekeeping | $50,610 |
| Secretary and Administrative Assistant, Except Legal, Medical, and Executive | $47,540 |
| Teller | $43,030 |
| Receptionist and Information Clerk | $38,010 |
Source: BLS OEWS, May 2025
Lists First-Line Supervisor of Office and Administrative Support Workers appears on
Questions
First-Line Supervisor of Office and Administrative Support Workers: frequently asked questions
How much do First-Line Supervisors of Office and Administrative Support Workers make?
First-Line Supervisors of Office and Administrative Support Workers earn a median of $69,500 a year (BLS OEWS, May 2025), 36% above the $50,980 US median across all occupations. That works out at $33.41/hr. The middle half earn between $55,950 and $85,090. The top 10% earn $104,710 or more.
Do you need a degree to become a First-Line Supervisor of Office and Administrative Support Workers?
No. A bachelor's degree is not the norm: BLS reports a high school diploma or equivalent as the typical entry-level education for First-Line Supervisors of Office and Administrative Support Workers. Employers typically expect less than 5 years of related work experience first. In O*NET's survey of people already doing the job, 45.2% hold bachelor's degree.
Is First-Line Supervisor of Office and Administrative Support Workers a growing career?
It is growing, but slowly: 0.1% over 2025–2035 against 3.5% for all occupations (BLS EP, 2025–2035). BLS still projects about 127,400 openings a year, mostly from workers retiring or moving to other work.
What does a First-Line Supervisor of Office and Administrative Support Workers do?
Directly supervise and coordinate the activities of clerical and administrative support workers. A core O*NET task: train or instruct employees in job duties or company policies or arrange for training to be provided. Employers most often ask for Accounting software, Analytical or scientific software, Business intelligence and data analysis software.
Which states pay First-Line Supervisors of Office and Administrative Support Workers the most?
The highest state medians for First-Line Supervisors of Office and Administrative Support Workers are Washington ($79,480), District of Columbia ($79,200), New York ($79,170) (BLS OEWS, May 2025). Adjusted for local prices using BEA Regional Price Parities, Minnesota moves to the top at $77,509.
What personality type suits a First-Line Supervisor of Office and Administrative Support Workers?
O*NET scores First-Line Supervisors of Office and Administrative Support Workers highest on the Enterprising, Conventional and Social interest areas, so the work mixes leading, persuading, selling and making decisions with organising, following procedures and working precisely with data. On NueCareer's MBTI-to-interest mapping that lines up most closely with ESFJ personalities. Personality is a fit signal, not a gate. The free NueCareer quiz scores your own profile against all 1,731 careers in the bank.