Short answer
AI will reshape this job more than most, but BLS does not forecast it disappearing. The exposure is among the highest BLS measured, yet it still projects employment to grow.
AI and jobs
Will AI Replace First-Line Supervisors of Office and Administrative Support Workers? (2026)
The Bureau of Labor Statistics places first-line supervisors of office and administrative support workers in its very high AI exposure category, among the occupations most exposed to current AI. BLS projects employment to change by +0.1% over 2025–2035, against 3.5% for all occupations, with about 127,400 openings a year.
- BLS AI exposure
- Very highBLS EP supplemental table
- AI-resilience score
- 36/100Higher than 32% of jobs · NueCareer
- Projected change
- +0.1%BLS EP 2025–2035; all jobs 3.5%
- Openings a year
- 127,400BLS EP 2025–2035
The federal measure
How exposed first-line supervisors of office and administrative support workers are to AI
The Bureau of Labor Statistics publishes a relative AI exposure category for each occupation it projects, built from five public measures of where AI could be, or already is, used to assist with or complete the work. First-Line Supervisors of Office and Administrative Support Workers land in the very high category: among the occupations most exposed to current AI.
Where this job sits on the BLS scale
786 occupations in the NueCareer bank, in BLS's four relative categories; width shows how many fall in each
- Low203 occupations · 26%
- Moderate194 occupations · 25%
- High190 occupations · 24%
- Very high · this job199 occupations · 25%
Source: BLS Employment Projections, AI exposure categories supplemental table.
- Exposure is relative. The categories rank occupations against each other; they are not a probability that a job is automated.
- BLS says exposure does not imply job loss, productivity gains, automation probability or wage effects. A highly exposed job can still grow if AI makes the people in it more productive.
- The classification reflects AI capabilities as the underlying studies measured them. Read the BLS method and limitations.
Inside the work
What AI can and cannot do in this job
O*NET rates how important each work activity is to an occupation and how often each working condition comes up. The ratings below are the ones that move the job's NueCareer AI-resilience score the most: the ones that pull it up, and the ones that pull it down. Only ratings clearly above the midpoint count.
What holds up
Physical, hands-on and person-to-person work
- Face-to-face discussions4.9/5O*NET work context, frequency or level
- Resolving conflicts and negotiating with others3.9/5O*NET work activity, importance
- Coaching and developing others4.0/5O*NET work activity, importance
- Establishing and maintaining interpersonal relationships3.7/5O*NET work activity, importance
What AI reaches first
Routine, repeatable and screen-based work
- Processing information4.2/5O*NET work activity, importance
- Documenting/recording information4.0/5O*NET work activity, importance
- Working with computers4.5/5O*NET work activity, importance
- Time spent sitting4.3/5O*NET work context, frequency or level
The tasks O*NET lists for first-line supervisors of office and administrative support workers
- Train or instruct employees in job duties or company policies or arrange for training to be provided.
- Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
- Make recommendations to management concerning such issues as staffing decisions or procedural changes.
- Implement corporate or departmental policies, procedures, and service standards in conjunction with management.
- Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action.
- Research, compile, and prepare reports, manuals, correspondence, or other information required by management or governmental agencies.
O*NET 31.0 Database task statements, most important first.
The jobs
Will there still be jobs?
Exposure says where AI meets the work. The BLS projection says what the labor market is expected to do over 2025–2035. BLS projects +0.1% change in employment over the decade, against 3.5% across all occupations, and about 127,400 openings a year once retirements and career changes are counted. About 1,436,680 people work in the job today, at a median of $69,500 a year (BLS OEWS, May 2025).
Options
Related careers less exposed to AI than first-line supervisors of office and administrative support workers
Careers O*NET lists as related to the work, or in the same field at similar pay, that BLS places in a lower exposure category.
First-Line Supervisor of Construction Trades and Extraction Workers
Construction and Extraction
- Median pay
- $79,920median a year
- Growth
- +5.0%
- Openings / yr
- 67,000
- Education
- High school
- Moderate
- BLS AI exposure
- 62/100
- resilience
Directly supervise and coordinate activities of construction or extraction workers.
Administrative Services Manager
Management
- Median pay
- $114,130median a year
- Growth
- +5.2%
- Openings / yr
- 22,000
- Education
- Bachelor's
- Moderate
- BLS AI exposure
- 43/100
- resilience
Plan, direct, or coordinate one or more administrative services of an organization, such as records and information management, mail distribution, and other office support services.
First-Line Supervisor of Housekeeping and Janitorial Workers
Building and Grounds Cleaning and Maintenance
- Median pay
- $49,100median a year
- Growth
- +3.2%
- Openings / yr
- 30,800
- Education
- High school
- High
- BLS AI exposure
- 61/100
- resilience
Directly supervise and coordinate work activities of cleaning personnel in hotels, hospitals, offices, and other establishments.
First-Line Supervisor of Mechanics, Installers, and Repairers
Installation, Maintenance, and Repair
- Median pay
- $79,860median a year
- Growth
- +4.1%
- Openings / yr
- 48,900
- Education
- High school
- High
- BLS AI exposure
- 54/100
- resilience
Directly supervise and coordinate the activities of mechanics, installers, and repairers.
First-Line Supervisor of Entertainment and Recreation Workers, Except Gambling Services
Personal Care and Service
- Median pay
- $48,560median a year
- Growth
- +5.3%
- Openings / yr
- 10,600
- Education
- High school
- High
- BLS AI exposure
- 52/100
- resilience
Directly supervise and coordinate activities of entertainment and recreation related workers.
- Median pay
- $74,450median a year
- Growth
- +1.8%
- Openings / yr
- 61,000
- Education
- High school
- High
- BLS AI exposure
- 52/100
- resilience
Directly supervise and coordinate the activities of production and operating workers, such as inspectors, precision workers, machine setters and operators, assemblers, fabricators, and plant and system operators.
Will AI replace first-line supervisors of construction trades and extraction workers?Will AI replace administrative services managers?Will AI replace first-line supervisors of housekeeping and janitorial workers?Will AI replace first-line supervisors of mechanics, installers, and repairers?Will AI replace first-line supervisors of entertainment and recreation workers, except gambling services?Will AI replace first-line supervisors of production and operating workers?
Questions
Will AI Replace First-Line Supervisors of Office and Administrative Support Workers? FAQ
Will AI replace first-line supervisors of office and administrative support workers?
AI will reshape this job more than most, but BLS does not forecast it disappearing. The exposure is among the highest BLS measured, yet it still projects employment to grow. BLS defines exposure as AI being able to assist with or complete some of the work, and says it does not imply job loss, productivity gains or wage effects. BLS projects employment to change by +0.1% over 2025–2035, against 3.5% for all occupations, with about 127,400 openings a year.
How exposed are first-line supervisors of office and administrative support workers to AI?
BLS sorts 786 occupations into four relative categories: low, moderate, high and very high. First-Line Supervisors of Office and Administrative Support Workers are in the very high category, alongside 198 other occupations. The categories combine five public measures of where AI could be or already is used, and they compare occupations with each other rather than giving an absolute risk.
What parts of a first-line supervisor of office and administrative support workers's job can AI do?
In O*NET's description of the work, the parts that overlap most with what AI handles well are processing information, documenting/recording information and working with computers. The parts that hold up best are face-to-face discussions, resolving conflicts and negotiating with others and coaching and developing others. These come from O*NET ratings of how important each activity is to the job, read through NueCareer's AI-resilience method.
Is being a first-line supervisor of office and administrative support workers a safe career from AI?
On NueCareer's AI-resilience score, built from O*NET work activities, first-line supervisors of office and administrative support workers score 36 out of 100, higher than 32% of the occupations we score. The job pays a median of $69,500 a year (BLS OEWS, May 2025). No job is fully safe from technological change, but the federal exposure category and the projected openings are the two numbers worth weighing.
What careers similar to first-line supervisors of office and administrative support workers are less exposed to AI?
First-Line Supervisor of Construction Trades and Extraction Workers (moderate exposure, $79,920 median), Administrative Services Manager (moderate exposure, $114,130 median), First-Line Supervisor of Housekeeping and Janitorial Workers (high exposure, $49,100 median), First-Line Supervisor of Mechanics, Installers, and Repairers (high exposure, $79,860 median). Each is in a lower BLS exposure category than first-line supervisors of office and administrative support workers, and most are listed by O*NET as related to the work.
The AI exposure category is the Bureau of Labor Statistics'. The AI-resilience score and the activity breakdown are NueCareer's analysis of O*NET 31.0 Database data (method), not a federal figure. More: jobs most exposed to AI, jobs least exposed to AI, or check any job.