Sales and Related

Counter and Rental Clerk Salary (2026), outlook and how to become one

Receive orders, generally in person, for repairs, rentals, and services.

Median pay
$41,300
Growth to 2035
+3.0%
Openings a year
46,100
Typical entry
No formal credential

The median pay for Counter and Rental Clerks is $41,300 a year ($19.86/hr), according to BLS OEWS, May 2025. Employment is projected to grow 3.0% through 2035, with about 46,100 openings a year (BLS EP, 2025–2035). Typical entry-level education: No formal educational credential.

  • SOC 41-2021
  • Sales and Related
  • Last updated October 9, 2026

At a glance

Counter and Rental Clerk in four numbers

Median pay
$41,300a year, or $19.86/hr
Lowest 10% $30KTop 10% $65K

US median, all jobs: $50,980

BLS OEWS, May 2025
Projected growth
+3.0%About as fast as average
This career
+3%
All jobs
+3.5%
Projected employment change, 2025–2035
ItemValue
This career+3%
All jobs+3.5%
BLS EP, 2025–2035
Openings a year
46,100409,400 jobs today
  • Jobs in 2025409.4K
  • Projected 2035421.9K
Employment, 2025–2035
ItemValue
Jobs in 2025409.4K
Projected 2035421.9K
BLS EP, 2025–2035
Typical education
No formal credentialneeded to enter
  • Less than high school0.8%
  • High school55.9%
  • Certificate0.4%
  • Some college13.2%
  • Associate's9.5%
  • Bachelor's20.3%
Highest education held by counter and rental clerks
SegmentValue
Less than high school0.8%
High school55.9%
Certificate0.4%
Some college13.2%
Associate's9.5%
Bachelor's20.3%
BLS EP, 2025–2035; mix: O*NET

Also advertised as: Counter Clerk, Counter Service Representative, Leasing Consultant, Rental Agent, Rental Assistant, Rental Associate.

Pay

How much do Counter and Rental Clerks make?

Annual pay, lowest-paid to highest-paid

Every counter and rental clerk in the US, by percentile of annual wage

Median

$41,300

Middle half earn $35,630 to $50,190

10th
$29,800
25th
$35,630
75th
$50,190
90th
$65,370

All US occupations: $50,980

Counter and Rental Clerk annual wages
PercentileValue
10th$29,800
25th$35,630
Median$41,300
75th$50,190
90th$65,370
All US occupations$50,980

Source: BLS OEWS, May 2025

Median annual wage
$41,300
Median hourly wage
$19.86/hr
Mean annual wage
$45,700
People employed
400,810

Versus all US occupations

At $41,300, Counter and Rental Clerks earn 19% below the $50,980 median across all US occupations, a difference of $9,680 a year.

Versus sales and related occupations

Inside the Sales and Related group, where the middle occupation pays $73,220, this is 44% below the group median.

Pay range

The top 10% earn $65,370 or more while the bottom 10% earn $29,800, a gap of 2.2×. That is a typical spread for a US occupation.

Rank in the bank

This median pays more than 8% of the 1,741 occupations in the NueCareer career bank.

Cost of living

District of Columbia posts the highest raw median ($53,760), but once local prices are taken into account North Dakota leads at $50,158 in national-average dollars.

Pay by state

Which states pay Counter and Rental Clerks the most?

State medians come from the same OEWS release as the national figures. The cost-of-living column divides each state median by that state's BEA Regional Price Parity, restating pay in national-average dollars so a high-cost state and a low-cost one can be compared directly.

Top 10 states by median annual wage for Counter and Rental Clerks
StateMedianCOL-adjustedEmployed
1District of Columbia$53,760$48,917480
2New Jersey$48,900$44,9439,540
3Vermont$48,430$49,440750
4Washington$47,820$44,68614,600
5New Hampshire$47,250$45,3611,590
6Maine$46,870$48,2951,180
7Rhode Island$46,360$45,327840
8New York$46,270$42,87418,320
9Colorado$46,240$44,87113,900
10Wisconsin$45,720$48,5896,600
See all 54 states, sortable, with cost-of-living adjustments

Job outlook

Is Counter and Rental Clerk a growing career?

Projected change in jobs

Employment change over 2025–2035, against every US occupation

Counter and Rental Clerks
+3%
All US occupations
+3.5%

About as fast as average. +3.0% projected growth vs 3.5% for all occupations.

Projected employment change, 2025–2035
ItemValue
Counter and Rental Clerks+3%
All US occupations+3.5%

Source: BLS EP, 2025–2035

About as fast as average

BLS projects employment of Counter and Rental Clerks to change 3.0% over 2025–2035, against 3.5% projected for all occupations. That is 12,400 more jobs.

Annual openings

About 46,100 openings are projected each year, 11.3% of the 409,400 jobs that existed in 2025. Most come from workers leaving the occupation, not from growth alone.

Getting in

How to become a Counter and Rental Clerk

  1. 1

    Typical entry-level education

    No formal educational credential

  2. 2

    Work experience in a related occupation

    None

  3. 3

    Typical on-the-job training

    Short-term on-the-job training

  4. 4

    Preparation needed (O*NET job zone)

    Little or no preparation

BLS Employment Projections, 2025–2035; job zone from O*NET 31.0 Database.

What education people in the job have

O*NET incumbent survey: the highest level of education reported by people already working as counter and rental clerks.

  • High School Diploma or the equivalent (such as a GED)55.9%
  • Bachelor's Degree20.3%
  • Some College Courses13.2%
  • Associate's Degree or other 2-year degree9.5%
  • Less than a High School Diploma0.8%
Highest education held by counter and rental clerks
ItemValue
High School Diploma or the equivalent (such as a GED)55.9%
Bachelor's Degree20.3%
Some College Courses13.2%
Associate's Degree or other 2-year degree9.5%
Less than a High School Diploma0.8%

Source: O*NET 31.0 Database

The work

What does a Counter and Rental Clerk do?

Receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute cost, and accept payment.

Day-to-day tasks

  1. Answer telephones to provide information and receive orders.
  2. Compute charges for merchandise or services and receive payments.
  3. Greet customers and discuss the type, quality, and quantity of merchandise sought for rental.
  4. Recommend and provide advice on a wide variety of products and services.
  5. Receive orders for services, such as rentals, repairs, dry cleaning, and storage.
  6. Reserve items for requested times and keep records of items rented.
  7. Advise customers on use and care of merchandise.
  8. Prepare rental forms, obtaining customer signature and other information, such as required licenses.

O*NET core tasks, ordered by reported importance.

Working conditions and hours

Where the work happens

  • Indoors, climate-controlled

    NeverEvery day

    Indoors, in a climate-controlled space, every day.

  • Outdoors in all weather

    NeverEvery day

Physical demands

  • Sitting

    NeverAlmost all the time
  • Standing

    NeverAlmost all the time
  • Bending or twisting

    NeverAlmost all the time

Working with people

  • Contact with other people

    NoneConstant

    Constant contact with other people.

  • Face-to-face discussions

    NeverEvery day

    Face-to-face discussions every day.

  • Dealing with the public

    Not importantExtremely important

    Dealing with customers or the public is very important.

Pressure and stakes

  • Strict deadlines

    NeverEvery day
  • Conflict situations

    NeverEvery day

    Handling conflict situations at least monthly.

  • Cost of a mistake

    Not seriousExtremely serious

    Mistakes are not usually serious.

Autonomy

  • Freedom to decide

    NoneA lot

Conditions: O*NET Work Context survey. Each item has its own scale, so each dot is read against the two answers that end its own line.

Core skills

O*NET importance, 1 to 5

  • Active Listening3.8
  • Speaking3.4
  • Reading Comprehension3.3
  • Critical Thinking3.1
  • Writing3.0
  • Monitoring3.0
  • Active Learning2.8
  • Mathematics2.3
Core skills for Counter and Rental Clerks
ItemValue
Active Listening3.8
Speaking3.4
Reading Comprehension3.3
Critical Thinking3.1
Writing3.0
Monitoring3.0
Active Learning2.8
Mathematics2.3

Source: O*NET 31.0 Database

Transferable skills

O*NET importance, 1 to 5

  • Service Orientation3.4
  • Social Perceptiveness3.1
  • Coordination3.0
  • Time Management3.0
  • Persuasion2.9
  • Negotiation2.9
  • Judgment and Decision Making2.9
  • Complex Problem Solving2.8
Transferable skills for Counter and Rental Clerks
ItemValue
Service Orientation3.4
Social Perceptiveness3.1
Coordination3.0
Time Management3.0
Persuasion2.9
Negotiation2.9
Judgment and Decision Making2.9
Complex Problem Solving2.8

Source: O*NET 31.0 Database

Tools and software

  • Data base user interface and query software · in demand
  • Electronic mail software · in demand
  • Office suite software · in demand
  • Presentation software · in demand
  • Spreadsheet software · in demand
  • Word processing software · in demand
  • Inventory management software

“In demand” marks an O*NET Employer-Based Hot Technology, software named in real job postings for this occupation.

Personality fit

What personality type suits a Counter and Rental Clerk?

Interest profile

O*NET Occupational Interests (RIASEC), scored 1 to 7

Counter and Rental Clerk · Realistic: 3Counter and Rental Clerk · Investigative: 1Counter and Rental Clerk · Artistic: 1Counter and Rental Clerk · Social: 3Counter and Rental Clerk · Enterprising: 4Counter and Rental Clerk · Conventional: 6
Counter and Rental Clerk interest profile
AxisCounter and Rental Clerk
Realistic3
Investigative1
Artistic1
Social3
Enterprising4
Conventional6

Source: O*NET 31.0 Database

What the work is built around

Day to day this is work built around organising, following procedures and working precisely with data, combined with leading, persuading, selling and making decisions.

  • Conventional5.9
  • Enterprising3.9
  • Social3.3
  • Realistic3.2
  • Artistic1.3
  • Investigative1.0

Closest MBTI types

NueCareer fit scores: cosine similarity between each MBTI type's interest vector and this occupation's O*NET interest profile. Not a BLS or O*NET figure; the method is documented on our methodology page.

Questions

Counter and Rental Clerk: frequently asked questions

How much do Counter and Rental Clerks make?

Counter and Rental Clerks earn a median of $41,300 a year (BLS OEWS, May 2025), 19% below the $50,980 median for all US occupations. That works out at $19.86/hr. The middle half earn between $35,630 and $50,190. The top 10% earn $65,370 or more.

Do you need a degree to become a Counter and Rental Clerk?

No. BLS lists no formal educational credential as the typical entry requirement for Counter and Rental Clerks, and O*NET rates the preparation needed as little or no preparation. BLS also lists short-term on-the-job training as typical on-the-job training. In O*NET's survey of people already doing the job, 55.9% hold high school diploma or the equivalent (such as a ged).

Is Counter and Rental Clerk a growing career?

It is stable rather than fast-growing: employment is projected to change 3.0% over 2025–2035, about the same as the 3.5% projected across all occupations (BLS EP, 2025–2035). BLS still projects about 46,100 openings a year, mostly from workers retiring or moving to other work.

What does a Counter and Rental Clerk do?

Receive orders, generally in person, for repairs, rentals, and services. A core O*NET task: answer telephones to provide information and receive orders. Employers most often ask for Data base user interface and query software, Electronic mail software, Office suite software.

Which states pay Counter and Rental Clerks the most?

The highest state medians for Counter and Rental Clerks are District of Columbia ($53,760), New Jersey ($48,900), Vermont ($48,430) (BLS OEWS, May 2025). Adjusted for local prices using BEA Regional Price Parities, North Dakota moves to the top at $50,158.

What personality type suits a Counter and Rental Clerk?

O*NET scores Counter and Rental Clerks highest on the Conventional, Enterprising and Social interest areas, so the work mixes organising, following procedures and working precisely with data with leading, persuading, selling and making decisions. On NueCareer's MBTI-to-interest mapping the closest types are ESTJ, ESFJ. Personality is a fit signal, not a gate. The free NueCareer quiz scores your own profile against all 1,731 careers in the bank.