The median pay for Ushers, Lobby Attendants, and Ticket Takers is $32,910 a year ($15.82/hr), according to BLS OEWS, May 2025. Employment is projected to grow 0.9% through 2035, with about 27,300 openings a year (BLS EP, 2025–2035). Typical entry-level education: No formal educational credential.
- SOC 39-3031
- Personal Care and Service
- Last updated October 9, 2026
At a glance
Usher, Lobby Attendant, and Ticket Taker in four numbers
- Median pay
- $32,910a year, or $15.82/hrBLS OEWS, May 2025Lowest 10% $24KTop 10% $42K
US median, all jobs: $50,980
- Projected growth
- +0.9%Slower than averageBLS EP, 2025–2035This career+0.9%All jobs+3.5%
Projected employment change, 2025–2035 Item Value This career +0.9% All jobs +3.5% - Openings a year
- 27,300124,500 jobs todayBLS EP, 2025–2035
- Jobs in 2025124.5K
- Projected 2035125.6K
Employment, 2025–2035 Item Value Jobs in 2025 124.5K Projected 2035 125.6K - Typical education
- No formal credentialneeded to enterBLS EP, 2025–2035; mix: O*NET
Also advertised as: Lobby Attendant, Theater Attendant, Theatre Usher, Ticket Attendant, Ticket Taker, Usher.
Pay
How much do Ushers, Lobby Attendants, and Ticket Takers make?
Every usher, lobby attendant, and ticket taker in the US, by percentile of annual wage
Median
$32,910
Middle half earn $28,310 to $36,940
- 10th
- $23,560
- 25th
- $28,310
- 75th
- $36,940
- 90th
- $42,470
All US occupations: $50,980
| Percentile | Value |
|---|---|
| 10th | $23,560 |
| 25th | $28,310 |
| Median | $32,910 |
| 75th | $36,940 |
| 90th | $42,470 |
| All US occupations | $50,980 |
Source: BLS OEWS, May 2025
- Median annual wage
- $32,910
- Median hourly wage
- $15.82/hr
- Mean annual wage
- $33,080
- People employed
- 121,770
Versus all US occupations
At $32,910, Ushers, Lobby Attendants, and Ticket Takers earn 35% below the $50,980 median across all US occupations, a difference of $18,070 a year.
Versus personal care and service occupations
Inside the Personal Care and Service group, where the middle occupation pays $38,120, this is 14% below the group median.
Pay range
The top 10% earn $42,470 or more while the bottom 10% earn $23,560, a gap of 1.8×. That is a typical spread for a US occupation.
Rank in the bank
This median pays more than 0% of the 1,741 occupations in the NueCareer career bank.
Highest-paying state
Washington pays the most at $41,010, and still leads at $38,322 once local prices are taken into account.
Pay by state
Which states pay Ushers, Lobby Attendants, and Ticket Takers the most?
State medians come from the same OEWS release as the national figures. The cost-of-living column divides each state median by that state's BEA Regional Price Parity, restating pay in national-average dollars so a high-cost state and a low-cost one can be compared directly.
| State | Median | COL-adjusted | Employed |
|---|---|---|---|
| 1Washington | $41,010 | $38,322 | 4,070 |
| 2Colorado | $38,380 | $37,243 | 2,960 |
| 3District of Columbia | $37,930 | $34,513 | 770 |
| 4California | $37,870 | $34,203 | 16,460 |
| 5New York | $37,110 | $34,386 | 6,910 |
| 6New Jersey | $35,990 | $33,078 | 3,030 |
| 7Maine | $35,850 | $36,940 | 400 |
| 8Connecticut | $34,940 | $33,723 | 1,130 |
| 9Alaska | $34,680 | $33,881 | 180 |
| 10Illinois | $34,560 | $34,575 | 5,160 |
Job outlook
Is Usher, Lobby Attendant, and Ticket Taker a growing career?
Employment change over 2025–2035, against every US occupation
Slower than average. +0.9% projected growth vs 3.5% for all occupations.
| Item | Value |
|---|---|
| Ushers, Lobby Attendants, and Ticket Takers | +0.9% |
| All US occupations | +3.5% |
Source: BLS EP, 2025–2035
Slower than average
BLS projects employment of Ushers, Lobby Attendants, and Ticket Takers to change 0.9% over 2025–2035, against 3.5% projected for all occupations. That is 1,100 more jobs.
Annual openings
About 27,300 openings are projected each year, 21.9% of the 124,500 jobs that existed in 2025. Most come from workers leaving the occupation, not from growth alone.
Getting in
How to become an Usher, Lobby Attendant, and Ticket Taker
- 1
Typical entry-level education
No formal educational credential
- 2
Work experience in a related occupation
None
- 3
Typical on-the-job training
Short-term on-the-job training
- 4
Preparation needed (O*NET job zone)
Little or no preparation
BLS Employment Projections, 2025–2035; job zone from O*NET 31.0 Database.
The work
What does an Usher, Lobby Attendant, and Ticket Taker do?
Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and helping patrons locate such facilities as restrooms and telephones.
Day-to-day tasks
- Greet patrons attending entertainment events.
- Assist patrons by giving directions to points in or outside of the facility or providing information about local attractions.
- Provide assistance with patrons' special needs, such as helping those with wheelchairs.
- Refuse admittance to undesirable persons or persons without tickets or passes.
- Maintain order and ensure adherence to safety rules.
- Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
- Settle seating disputes or help solve other customer concerns.
- Sell or collect admission tickets, passes, or facility memberships from patrons at entertainment events.
O*NET core tasks, ordered by reported importance.
Working conditions and hours
Where the work happens
Indoors, climate-controlled
NeverEvery dayIndoors, in a climate-controlled space, every day.
Outdoors in all weather
NeverEvery day
Physical demands
Sitting
NeverAlmost all the timeStanding
NeverAlmost all the timeOn their feet more than half the working day.
Bending or twisting
NeverAlmost all the time
Working with people
Contact with other people
NoneConstantConstant contact with other people.
Face-to-face discussions
NeverEvery dayFace-to-face discussions every day.
Dealing with the public
Not importantExtremely importantDealing with customers or the public is very important.
Pressure and stakes
Strict deadlines
NeverEvery dayConflict situations
NeverEvery dayCost of a mistake
Not seriousExtremely serious
Autonomy
Freedom to decide
NoneA lot
Conditions: O*NET Work Context survey. Each item has its own scale, so each dot is read against the two answers that end its own line.
Core skills
O*NET importance, 1 to 5
- Active Listening3.1
- Speaking3.1
- Reading Comprehension2.8
- Critical Thinking2.8
- Monitoring2.8
- Active Learning2.5
- Writing2.0
- Learning Strategies1.9
| Item | Value |
|---|---|
| Active Listening | 3.1 |
| Speaking | 3.1 |
| Reading Comprehension | 2.8 |
| Critical Thinking | 2.8 |
| Monitoring | 2.8 |
| Active Learning | 2.5 |
| Writing | 2.0 |
| Learning Strategies | 1.9 |
Source: O*NET 31.0 Database
Transferable skills
O*NET importance, 1 to 5
- Social Perceptiveness3.0
- Coordination3.0
- Service Orientation3.0
- Complex Problem Solving2.8
- Persuasion2.5
- Negotiation2.5
- Time Management2.4
- Instructing2.1
| Item | Value |
|---|---|
| Social Perceptiveness | 3.0 |
| Coordination | 3.0 |
| Service Orientation | 3.0 |
| Complex Problem Solving | 2.8 |
| Persuasion | 2.5 |
| Negotiation | 2.5 |
| Time Management | 2.4 |
| Instructing | 2.1 |
Source: O*NET 31.0 Database
Tools and software
- Electronic mail software · in demand
- Office suite software · in demand
- Presentation software · in demand
- Spreadsheet software · in demand
- Word processing software · in demand
- Operating system software
- Optical character reader OCR or scanning software
“In demand” marks an O*NET Employer-Based Hot Technology, software named in real job postings for this occupation.
Personality fit
What personality type suits an Usher, Lobby Attendant, and Ticket Taker?
O*NET Occupational Interests (RIASEC), scored 1 to 7
| Axis | Usher, Lobby Attendant, and Ticket Taker |
|---|---|
| Realistic | 3 |
| Investigative | 1 |
| Artistic | 1 |
| Social | 5 |
| Enterprising | 4 |
| Conventional | 5 |
Source: O*NET 31.0 Database
What the work is built around
Day to day this is work built around organising, following procedures and working precisely with data, combined with teaching, helping and working directly with other people.
- Conventional4.8
- Social4.7
- Enterprising4.2
- Realistic3.2
- Artistic1.4
- Investigative1.0
Closest MBTI types
NueCareer fit scores: cosine similarity between each MBTI type's interest vector and this occupation's O*NET interest profile. Not a BLS or O*NET figure; the method is documented on our methodology page.
Questions
Usher, Lobby Attendant, and Ticket Taker: frequently asked questions
How much do Ushers, Lobby Attendants, and Ticket Takers make?
Ushers, Lobby Attendants, and Ticket Takers earn a median of $32,910 a year (BLS OEWS, May 2025), 35% below the $50,980 median for all US occupations. That works out at $15.82/hr. The middle half earn between $28,310 and $36,940. The top 10% earn $42,470 or more.
Do you need a degree to become an Usher, Lobby Attendant, and Ticket Taker?
No. BLS lists no formal educational credential as the typical entry requirement for Ushers, Lobby Attendants, and Ticket Takers, and O*NET rates the preparation needed as little or no preparation. BLS also lists short-term on-the-job training as typical on-the-job training.
Is Usher, Lobby Attendant, and Ticket Taker a growing career?
It is growing, but slowly: 0.9% over 2025–2035 against 3.5% for all occupations (BLS EP, 2025–2035). BLS still projects about 27,300 openings a year, mostly from workers retiring or moving to other work.
What does an Usher, Lobby Attendant, and Ticket Taker do?
Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and helping patrons locate such facilities as restrooms and telephones. A core O*NET task: greet patrons attending entertainment events. Employers most often ask for Electronic mail software, Office suite software, Presentation software.
Which states pay Ushers, Lobby Attendants, and Ticket Takers the most?
The highest state medians for Ushers, Lobby Attendants, and Ticket Takers are Washington ($41,010), Colorado ($38,380), District of Columbia ($37,930) (BLS OEWS, May 2025).
What personality type suits an Usher, Lobby Attendant, and Ticket Taker?
O*NET scores Ushers, Lobby Attendants, and Ticket Takers highest on the Conventional, Social and Enterprising interest areas, so the work mixes organising, following procedures and working precisely with data with teaching, helping and working directly with other people. On NueCareer's MBTI-to-interest mapping that lines up most closely with ESFJ personalities. Personality is a fit signal, not a gate. The free NueCareer quiz scores your own profile against all 1,731 careers in the bank.






