Personal Care and Service

Usher, Lobby Attendant, and Ticket Taker Salary (2026), outlook and how to become one

Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and helping patrons…

Median pay
$32,910
Growth to 2035
+0.9%
Openings a year
27,300
Typical entry
No formal credential

The median pay for Ushers, Lobby Attendants, and Ticket Takers is $32,910 a year ($15.82/hr), according to BLS OEWS, May 2025. Employment is projected to grow 0.9% through 2035, with about 27,300 openings a year (BLS EP, 2025–2035). Typical entry-level education: No formal educational credential.

  • SOC 39-3031
  • Personal Care and Service
  • Last updated October 9, 2026

At a glance

Usher, Lobby Attendant, and Ticket Taker in four numbers

Median pay
$32,910a year, or $15.82/hr
Lowest 10% $24KTop 10% $42K

US median, all jobs: $50,980

BLS OEWS, May 2025
Projected growth
+0.9%Slower than average
This career
+0.9%
All jobs
+3.5%
Projected employment change, 2025–2035
ItemValue
This career+0.9%
All jobs+3.5%
BLS EP, 2025–2035
Openings a year
27,300124,500 jobs today
  • Jobs in 2025124.5K
  • Projected 2035125.6K
Employment, 2025–2035
ItemValue
Jobs in 2025124.5K
Projected 2035125.6K
BLS EP, 2025–2035
Typical education
No formal credentialneeded to enterBLS EP, 2025–2035; mix: O*NET

Also advertised as: Lobby Attendant, Theater Attendant, Theatre Usher, Ticket Attendant, Ticket Taker, Usher.

Pay

How much do Ushers, Lobby Attendants, and Ticket Takers make?

Annual pay, lowest-paid to highest-paid

Every usher, lobby attendant, and ticket taker in the US, by percentile of annual wage

Median

$32,910

Middle half earn $28,310 to $36,940

10th
$23,560
25th
$28,310
75th
$36,940
90th
$42,470

All US occupations: $50,980

Usher, Lobby Attendant, and Ticket Taker annual wages
PercentileValue
10th$23,560
25th$28,310
Median$32,910
75th$36,940
90th$42,470
All US occupations$50,980

Source: BLS OEWS, May 2025

Median annual wage
$32,910
Median hourly wage
$15.82/hr
Mean annual wage
$33,080
People employed
121,770

Versus all US occupations

At $32,910, Ushers, Lobby Attendants, and Ticket Takers earn 35% below the $50,980 median across all US occupations, a difference of $18,070 a year.

Versus personal care and service occupations

Inside the Personal Care and Service group, where the middle occupation pays $38,120, this is 14% below the group median.

Pay range

The top 10% earn $42,470 or more while the bottom 10% earn $23,560, a gap of 1.8×. That is a typical spread for a US occupation.

Rank in the bank

This median pays more than 0% of the 1,741 occupations in the NueCareer career bank.

Highest-paying state

Washington pays the most at $41,010, and still leads at $38,322 once local prices are taken into account.

Pay by state

Which states pay Ushers, Lobby Attendants, and Ticket Takers the most?

State medians come from the same OEWS release as the national figures. The cost-of-living column divides each state median by that state's BEA Regional Price Parity, restating pay in national-average dollars so a high-cost state and a low-cost one can be compared directly.

Top 10 states by median annual wage for Ushers, Lobby Attendants, and Ticket Takers
StateMedianCOL-adjustedEmployed
1Washington$41,010$38,3224,070
2Colorado$38,380$37,2432,960
3District of Columbia$37,930$34,513770
4California$37,870$34,20316,460
5New York$37,110$34,3866,910
6New Jersey$35,990$33,0783,030
7Maine$35,850$36,940400
8Connecticut$34,940$33,7231,130
9Alaska$34,680$33,881180
10Illinois$34,560$34,5755,160
See all 52 states, sortable, with cost-of-living adjustments

Job outlook

Is Usher, Lobby Attendant, and Ticket Taker a growing career?

Projected change in jobs

Employment change over 2025–2035, against every US occupation

Ushers, Lobby Attendants, and Ticket Takers
+0.9%
All US occupations
+3.5%

Slower than average. +0.9% projected growth vs 3.5% for all occupations.

Projected employment change, 2025–2035
ItemValue
Ushers, Lobby Attendants, and Ticket Takers+0.9%
All US occupations+3.5%

Source: BLS EP, 2025–2035

Slower than average

BLS projects employment of Ushers, Lobby Attendants, and Ticket Takers to change 0.9% over 2025–2035, against 3.5% projected for all occupations. That is 1,100 more jobs.

Annual openings

About 27,300 openings are projected each year, 21.9% of the 124,500 jobs that existed in 2025. Most come from workers leaving the occupation, not from growth alone.

Getting in

How to become an Usher, Lobby Attendant, and Ticket Taker

  1. 1

    Typical entry-level education

    No formal educational credential

  2. 2

    Work experience in a related occupation

    None

  3. 3

    Typical on-the-job training

    Short-term on-the-job training

  4. 4

    Preparation needed (O*NET job zone)

    Little or no preparation

BLS Employment Projections, 2025–2035; job zone from O*NET 31.0 Database.

The work

What does an Usher, Lobby Attendant, and Ticket Taker do?

Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and helping patrons locate such facilities as restrooms and telephones.

Day-to-day tasks

  1. Greet patrons attending entertainment events.
  2. Assist patrons by giving directions to points in or outside of the facility or providing information about local attractions.
  3. Provide assistance with patrons' special needs, such as helping those with wheelchairs.
  4. Refuse admittance to undesirable persons or persons without tickets or passes.
  5. Maintain order and ensure adherence to safety rules.
  6. Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
  7. Settle seating disputes or help solve other customer concerns.
  8. Sell or collect admission tickets, passes, or facility memberships from patrons at entertainment events.

O*NET core tasks, ordered by reported importance.

Working conditions and hours

Where the work happens

  • Indoors, climate-controlled

    NeverEvery day

    Indoors, in a climate-controlled space, every day.

  • Outdoors in all weather

    NeverEvery day

Physical demands

  • Sitting

    NeverAlmost all the time
  • Standing

    NeverAlmost all the time

    On their feet more than half the working day.

  • Bending or twisting

    NeverAlmost all the time

Working with people

  • Contact with other people

    NoneConstant

    Constant contact with other people.

  • Face-to-face discussions

    NeverEvery day

    Face-to-face discussions every day.

  • Dealing with the public

    Not importantExtremely important

    Dealing with customers or the public is very important.

Pressure and stakes

  • Strict deadlines

    NeverEvery day
  • Conflict situations

    NeverEvery day
  • Cost of a mistake

    Not seriousExtremely serious

Autonomy

  • Freedom to decide

    NoneA lot

Conditions: O*NET Work Context survey. Each item has its own scale, so each dot is read against the two answers that end its own line.

Core skills

O*NET importance, 1 to 5

  • Active Listening3.1
  • Speaking3.1
  • Reading Comprehension2.8
  • Critical Thinking2.8
  • Monitoring2.8
  • Active Learning2.5
  • Writing2.0
  • Learning Strategies1.9
Core skills for Ushers, Lobby Attendants, and Ticket Takers
ItemValue
Active Listening3.1
Speaking3.1
Reading Comprehension2.8
Critical Thinking2.8
Monitoring2.8
Active Learning2.5
Writing2.0
Learning Strategies1.9

Source: O*NET 31.0 Database

Transferable skills

O*NET importance, 1 to 5

  • Social Perceptiveness3.0
  • Coordination3.0
  • Service Orientation3.0
  • Complex Problem Solving2.8
  • Persuasion2.5
  • Negotiation2.5
  • Time Management2.4
  • Instructing2.1
Transferable skills for Ushers, Lobby Attendants, and Ticket Takers
ItemValue
Social Perceptiveness3.0
Coordination3.0
Service Orientation3.0
Complex Problem Solving2.8
Persuasion2.5
Negotiation2.5
Time Management2.4
Instructing2.1

Source: O*NET 31.0 Database

Tools and software

  • Electronic mail software · in demand
  • Office suite software · in demand
  • Presentation software · in demand
  • Spreadsheet software · in demand
  • Word processing software · in demand
  • Operating system software
  • Optical character reader OCR or scanning software

“In demand” marks an O*NET Employer-Based Hot Technology, software named in real job postings for this occupation.

Personality fit

What personality type suits an Usher, Lobby Attendant, and Ticket Taker?

Interest profile

O*NET Occupational Interests (RIASEC), scored 1 to 7

Usher, Lobby Attendant, and Ticket Taker · Realistic: 3Usher, Lobby Attendant, and Ticket Taker · Investigative: 1Usher, Lobby Attendant, and Ticket Taker · Artistic: 1Usher, Lobby Attendant, and Ticket Taker · Social: 5Usher, Lobby Attendant, and Ticket Taker · Enterprising: 4Usher, Lobby Attendant, and Ticket Taker · Conventional: 5
Usher, Lobby Attendant, and Ticket Taker interest profile
AxisUsher, Lobby Attendant, and Ticket Taker
Realistic3
Investigative1
Artistic1
Social5
Enterprising4
Conventional5

Source: O*NET 31.0 Database

What the work is built around

Day to day this is work built around organising, following procedures and working precisely with data, combined with teaching, helping and working directly with other people.

  • Conventional4.8
  • Social4.7
  • Enterprising4.2
  • Realistic3.2
  • Artistic1.4
  • Investigative1.0

Closest MBTI types

NueCareer fit scores: cosine similarity between each MBTI type's interest vector and this occupation's O*NET interest profile. Not a BLS or O*NET figure; the method is documented on our methodology page.

Questions

Usher, Lobby Attendant, and Ticket Taker: frequently asked questions

How much do Ushers, Lobby Attendants, and Ticket Takers make?

Ushers, Lobby Attendants, and Ticket Takers earn a median of $32,910 a year (BLS OEWS, May 2025), 35% below the $50,980 median for all US occupations. That works out at $15.82/hr. The middle half earn between $28,310 and $36,940. The top 10% earn $42,470 or more.

Do you need a degree to become an Usher, Lobby Attendant, and Ticket Taker?

No. BLS lists no formal educational credential as the typical entry requirement for Ushers, Lobby Attendants, and Ticket Takers, and O*NET rates the preparation needed as little or no preparation. BLS also lists short-term on-the-job training as typical on-the-job training.

Is Usher, Lobby Attendant, and Ticket Taker a growing career?

It is growing, but slowly: 0.9% over 2025–2035 against 3.5% for all occupations (BLS EP, 2025–2035). BLS still projects about 27,300 openings a year, mostly from workers retiring or moving to other work.

What does an Usher, Lobby Attendant, and Ticket Taker do?

Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and helping patrons locate such facilities as restrooms and telephones. A core O*NET task: greet patrons attending entertainment events. Employers most often ask for Electronic mail software, Office suite software, Presentation software.

Which states pay Ushers, Lobby Attendants, and Ticket Takers the most?

The highest state medians for Ushers, Lobby Attendants, and Ticket Takers are Washington ($41,010), Colorado ($38,380), District of Columbia ($37,930) (BLS OEWS, May 2025).

What personality type suits an Usher, Lobby Attendant, and Ticket Taker?

O*NET scores Ushers, Lobby Attendants, and Ticket Takers highest on the Conventional, Social and Enterprising interest areas, so the work mixes organising, following procedures and working precisely with data with teaching, helping and working directly with other people. On NueCareer's MBTI-to-interest mapping that lines up most closely with ESFJ personalities. Personality is a fit signal, not a gate. The free NueCareer quiz scores your own profile against all 1,731 careers in the bank.