The median pay for Concierges is $38,950 a year ($18.73/hr), according to BLS OEWS, May 2025. Employment is projected to grow 2.6% through 2035, with about 6,900 openings a year (BLS EP, 2025–2035). Typical entry-level education: High school diploma or equivalent.
- SOC 39-6012
- Personal Care and Service
- Last updated October 9, 2026
At a glance
Concierge in four numbers
- Median pay
- $38,950a year, or $18.73/hrBLS OEWS, May 2025Lowest 10% $32KTop 10% $58K
US median, all jobs: $50,980
- Projected growth
- +2.6%About as fast as averageBLS EP, 2025–2035This career+2.6%All jobs+3.5%
Projected employment change, 2025–2035 Item Value This career +2.6% All jobs +3.5% - Openings a year
- 6,90050,200 jobs todayBLS EP, 2025–2035
- Jobs in 202550.2K
- Projected 203551.5K
Employment, 2025–2035 Item Value Jobs in 2025 50.2K Projected 2035 51.5K - Typical education
- High schoolneeded to enterBLS EP, 2025–2035; mix: O*NET
- Less than high school4.6%
- High school45.5%
- Certificate9.1%
- Some college27.3%
- Associate's4.6%
- Bachelor's9.1%
Highest education held by concierges Segment Value Less than high school 4.6% High school 45.5% Certificate 9.1% Some college 27.3% Associate's 4.6% Bachelor's 9.1%
Also advertised as: Activities Concierge, Chef Concierge, Club Concierge, Concierge, Conference Concierge, Front Desk Agent.
Pay
How much do Concierges make?
Every concierge in the US, by percentile of annual wage
Median
$38,950
Middle half earn $35,660 to $47,350
- 10th
- $31,620
- 25th
- $35,660
- 75th
- $47,350
- 90th
- $57,570
All US occupations: $50,980
| Percentile | Value |
|---|---|
| 10th | $31,620 |
| 25th | $35,660 |
| Median | $38,950 |
| 75th | $47,350 |
| 90th | $57,570 |
| All US occupations | $50,980 |
Source: BLS OEWS, May 2025
- Median annual wage
- $38,950
- Median hourly wage
- $18.73/hr
- Mean annual wage
- $42,510
- People employed
- 49,240
Versus all US occupations
At $38,950, Concierges earn 24% below the $50,980 median across all US occupations, a difference of $12,030 a year.
Versus personal care and service occupations
The median is typical for the Personal Care and Service group, where the middle occupation pays $38,120.
Pay range
The top 10% earn $57,570 or more while the bottom 10% earn $31,620, a gap of 1.8×. That is a typical spread for a US occupation.
Rank in the bank
This median pays more than 7% of the 1,741 occupations in the NueCareer career bank.
Cost of living
Hawaii posts the highest raw median ($60,090), but once local prices are taken into account Wyoming leads at $56,165 in national-average dollars.
Pay by state
Which states pay Concierges the most?
State medians come from the same OEWS release as the national figures. The cost-of-living column divides each state median by that state's BEA Regional Price Parity, restating pay in national-average dollars so a high-cost state and a low-cost one can be compared directly.
| State | Median | COL-adjusted | Employed |
|---|---|---|---|
| 1Hawaii | $60,090 | $54,652 | 510 |
| 2New York | $57,570 | $53,345 | 6,040 |
| 3Rhode Island | $54,850 | $53,627 | N/A |
| 4Wyoming | $52,060 | $56,165 | 50 |
| 5Washington | $47,330 | $44,228 | 1,320 |
| 6Colorado | $46,720 | $45,336 | 580 |
| 7Vermont | $45,610 | $46,561 | 90 |
| 8Maine | $45,330 | $46,708 | 110 |
| 9California | $43,560 | $39,342 | 5,150 |
| 10Connecticut | $40,550 | $39,137 | 400 |
Job outlook
Is Concierge a growing career?
Employment change over 2025–2035, against every US occupation
About as fast as average. +2.6% projected growth vs 3.5% for all occupations.
| Item | Value |
|---|---|
| Concierges | +2.6% |
| All US occupations | +3.5% |
Source: BLS EP, 2025–2035
About as fast as average
BLS projects employment of Concierges to change 2.6% over 2025–2035, against 3.5% projected for all occupations. That is 1,300 more jobs.
Annual openings
About 6,900 openings are projected each year, 13.7% of the 50,200 jobs that existed in 2025. Most come from workers leaving the occupation, not from growth alone.
Many of those openings are expected to result from the need to replace workers who transfer to different occupations or exit the labor force, such as to retire.
Growth in this occupation is expected to be driven by demand for concierge services in apartment buildings and senior living communities. These facilities are expected to offer a variety of services to attract new residents and maintain existing residents. Conversely, employment of concierges in hotels is expected to decline as concierge services are automated by apps and consolidated into front desk positions.
Getting in
How to become a Concierge
Concierges typically need a high school diploma or equivalent to enter the occupation. Once hired, workers typically receive on-the-job training to attain competency.
- 1
Typical entry-level education
High school diploma or equivalent
- 2
Work experience in a related occupation
None
- 3
Typical on-the-job training
Moderate-term on-the-job training
- 4
Preparation needed (O*NET job zone)
Little or no preparation
BLS Employment Projections, 2025–2035; job zone from O*NET 31.0 Database.
What education people in the job have
O*NET incumbent survey: the highest level of education reported by people already working as concierges.
- High School Diploma or the equivalent (such as a GED)45.5%
- Some College Courses27.3%
- Post-Secondary Certificate9.1%
- Bachelor's Degree9.1%
- Less than a High School Diploma4.6%
| Item | Value |
|---|---|
| High School Diploma or the equivalent (such as a GED) | 45.5% |
| Some College Courses | 27.3% |
| Post-Secondary Certificate | 9.1% |
| Bachelor's Degree | 9.1% |
| Less than a High School Diploma | 4.6% |
Source: O*NET 31.0 Database
The work
What does a Concierge do?
Assist patrons at hotel, apartment, or office building with personal services. May take messages; arrange or give advice on transportation, business services, or entertainment; or monitor guest requests for housekeeping and maintenance.
Concierges help people at hotels, apartments, or office buildings with a variety of personal services. They may take messages, arrange for transportation, give advice on local restaurants and activities, provide business services, or monitor requests for housekeeping or maintenance.
Day-to-day tasks
- Provide information about local features, such as shopping, dining, nightlife, or recreational destinations.
- Make reservations for patrons, such as for dinner, spa treatments, or golf tee times, and obtain tickets to special events.
- Provide directions to guests.
- Make travel arrangements for sightseeing or other tours.
- Pick up and deliver items or run errands for guests.
- Carry out unusual requests, such as searching for hard-to-find items or arranging for exotic services, such as hot-air balloon rides.
- Order flowers for guests.
- Book airline or train tickets, reserve rental cars, or arrange shuttle service for guests.
O*NET core tasks, ordered by reported importance.
Working conditions and hours
Most concierges work full time. They may work shifts that include evenings, weekends, and holidays.
Where the work happens
Indoors, climate-controlled
NeverEvery dayIndoors, in a climate-controlled space, every day.
Outdoors in all weather
NeverEvery day
Physical demands
Sitting
NeverAlmost all the timeStanding
NeverAlmost all the timeBending or twisting
NeverAlmost all the time
Working with people
Contact with other people
NoneConstantConstant contact with other people.
Face-to-face discussions
NeverEvery dayFace-to-face discussions every day.
Dealing with the public
Not importantExtremely importantDealing with customers or the public is very important.
Pressure and stakes
Strict deadlines
NeverEvery dayConflict situations
NeverEvery dayCost of a mistake
Not seriousExtremely seriousMistakes are not usually serious.
Autonomy
Freedom to decide
NoneA lotA lot of freedom to make decisions without checking first.
Schedules: BLS Occupational Outlook Handbook, 2025–2035 edition. Conditions: O*NET Work Context survey. Each item has its own scale, so each dot is read against the two answers that end its own line.
Where concierges work
Share of jobs by employer type
- Real estate22%
- Nursing and residential care facilities22%
- Traveler accommodation13%
- Personal and laundry services10%
- Administrative and support services10%
| Item | Value |
|---|---|
| Real estate | 22% |
| Nursing and residential care facilities | 22% |
| Traveler accommodation | 13% |
| Personal and laundry services | 10% |
| Administrative and support services | 10% |
Source: BLS Occupational Outlook Handbook, 2025–2035 edition
Core skills
O*NET importance, 1 to 5
- Active Listening4.0
- Speaking4.0
- Reading Comprehension3.0
- Critical Thinking3.0
- Monitoring3.0
- Active Learning2.9
- Writing2.8
- Mathematics2.0
| Item | Value |
|---|---|
| Active Listening | 4.0 |
| Speaking | 4.0 |
| Reading Comprehension | 3.0 |
| Critical Thinking | 3.0 |
| Monitoring | 3.0 |
| Active Learning | 2.9 |
| Writing | 2.8 |
| Mathematics | 2.0 |
Source: O*NET 31.0 Database
Transferable skills
O*NET importance, 1 to 5
- Social Perceptiveness4.0
- Service Orientation4.0
- Coordination3.5
- Persuasion3.0
- Judgment and Decision Making3.0
- Time Management3.0
- Complex Problem Solving2.9
- Negotiation2.8
| Item | Value |
|---|---|
| Social Perceptiveness | 4.0 |
| Service Orientation | 4.0 |
| Coordination | 3.5 |
| Persuasion | 3.0 |
| Judgment and Decision Making | 3.0 |
| Time Management | 3.0 |
| Complex Problem Solving | 2.9 |
| Negotiation | 2.8 |
Source: O*NET 31.0 Database
Tools and software
- Data base user interface and query software · in demand
- Electronic mail software · in demand
- Office suite software · in demand
- Presentation software · in demand
- Spreadsheet software · in demand
- Word processing software · in demand
- Accounting software
- Billing and invoicing software
- Calendar and scheduling software
- Desktop publishing software
- Financial analysis software
- Internet browser software
“In demand” marks an O*NET Employer-Based Hot Technology, software named in real job postings for this occupation.
Personality fit
What personality type suits a Concierge?
O*NET Occupational Interests (RIASEC), scored 1 to 7
| Axis | Concierge |
|---|---|
| Realistic | 3 |
| Investigative | 1 |
| Artistic | 2 |
| Social | 5 |
| Enterprising | 5 |
| Conventional | 4 |
Source: O*NET 31.0 Database
What the work is built around
Day to day this is work built around teaching, helping and working directly with other people, combined with leading, persuading, selling and making decisions.
- Social5.3
- Enterprising4.7
- Conventional4.2
- Realistic2.7
- Artistic2.3
- Investigative1.0
Closest MBTI types
NueCareer fit scores: cosine similarity between each MBTI type's interest vector and this occupation's O*NET interest profile. Not a BLS or O*NET figure; the method is documented on our methodology page.
Explore further
Careers related to Concierge
O*NET related occupations
- Office and Administrative Support
- Personal Care and Service
- Sales and Related
- Office and Administrative Support
Reservation and Transportation Ticket Agent and Travel Clerk
$44,390median a year
Most earn $32K to $78K
+2.5%High school - Personal Care and Service
Locker Room, Coatroom, and Dressing Room Attendant
$36,300median a year
Most earn $27K to $54K
+6.4%High school - Transportation and Material Moving
More personal care and service careers
Median annual pay, with concierges highlighted
- Exercise Trainer and Group Fitness Instructor$47,160
- Concierge$38,950
- Tour Guide and Escort$38,120
- Hairstylist$35,790
- Manicurist and Pedicurist$35,760
- Animal Caretaker$35,360
- Nanny$34,980
- Childcare Worker$34,980
- Gambling Dealer$34,320
| Item | Value |
|---|---|
| Exercise Trainer and Group Fitness Instructor | $47,160 |
| Concierge | $38,950 |
| Tour Guide and Escort | $38,120 |
| Hairstylist | $35,790 |
| Manicurist and Pedicurist | $35,760 |
| Animal Caretaker | $35,360 |
| Nanny | $34,980 |
| Childcare Worker | $34,980 |
| Gambling Dealer | $34,320 |
Source: BLS OEWS, May 2025
Specialty careers within concierge
Distinct careers BLS counts inside this occupation, each with its own profile.
Lists Concierge appears on
Questions
Concierge: frequently asked questions
How much do Concierges make?
Concierges earn a median of $38,950 a year (BLS OEWS, May 2025), 24% below the $50,980 median for all US occupations. That works out at $18.73/hr. The middle half earn between $35,660 and $47,350. The top 10% earn $57,570 or more.
Do you need a degree to become a Concierge?
No. A bachelor's degree is not the norm: BLS reports a high school diploma or equivalent as the typical entry-level education for Concierges. BLS also lists moderate-term on-the-job training as typical on-the-job training. In O*NET's survey of people already doing the job, 45.5% hold high school diploma or the equivalent (such as a ged).
Is Concierge a growing career?
It is stable rather than fast-growing: employment is projected to change 2.6% over 2025–2035, about the same as the 3.5% projected across all occupations (BLS EP, 2025–2035). BLS still projects about 6,900 openings a year, mostly from workers retiring or moving to other work.
What does a Concierge do?
Concierges help people at hotels, apartments, or office buildings with a variety of personal services. A core O*NET task: provide information about local features, such as shopping, dining, nightlife, or recreational destinations. Employers most often ask for Data base user interface and query software, Electronic mail software, Office suite software.
Which states pay Concierges the most?
The highest state medians for Concierges are Hawaii ($60,090), New York ($57,570), Rhode Island ($54,850) (BLS OEWS, May 2025). Adjusted for local prices using BEA Regional Price Parities, Wyoming moves to the top at $56,165.
What personality type suits a Concierge?
O*NET scores Concierges highest on the Social, Enterprising and Conventional interest areas, so the work mixes teaching, helping and working directly with other people with leading, persuading, selling and making decisions. On NueCareer's MBTI-to-interest mapping that lines up most closely with ESFJ personalities. Personality is a fit signal, not a gate. The free NueCareer quiz scores your own profile against all 1,731 careers in the bank.