Office and Administrative Support

Reservation and Transportation Ticket Agent and Travel Clerk Salary (2026), outlook and how to become one

Make and confirm reservations for transportation or lodging, or sell transportation tickets.

Median pay
$44,390
Growth to 2035
+2.5%
Openings a year
11,800
Typical entry
High school

The median pay for Reservation and Transportation Ticket Agents and Travel Clerks is $44,390 a year ($21.34/hr), according to BLS OEWS, May 2025. Employment is projected to grow 2.5% through 2035, with about 11,800 openings a year (BLS EP, 2025–2035). Typical entry-level education: High school diploma or equivalent.

  • SOC 43-4181
  • Office and Administrative Support
  • Last updated October 15, 2026

At a glance

Reservation and Transportation Ticket Agent and Travel Clerk in four numbers

Median pay
$44,390a year, or $21.34/hr
Lowest 10% $32KTop 10% $78K

US median, all jobs: $50,980

BLS OEWS, May 2025
Projected growth
+2.5%About as fast as average
This career
+2.5%
All jobs
+3.5%
Projected employment change, 2025–2035
ItemValue
This career+2.5%
All jobs+3.5%
BLS EP, 2025–2035
Openings a year
11,800120,100 jobs today
  • Jobs in 2025120.1K
  • Projected 2035123.1K
Employment, 2025–2035
ItemValue
Jobs in 2025120.1K
Projected 2035123.1K
BLS EP, 2025–2035
Typical education
High schoolneeded to enter
  • Less than high school9.3%
  • High school75.2%
  • Certificate0.6%
  • Some college12.2%
  • Associate's2.2%
  • Bachelor's0.6%
Highest education held by reservation and transportation ticket agents and travel clerks
SegmentValue
Less than high school9.3%
High school75.2%
Certificate0.6%
Some college12.2%
Associate's2.2%
Bachelor's0.6%
BLS EP, 2025–2035; mix: O*NET

Also advertised as: Airline Ticket Agent, Airport Sales Agent, Baggage Service Agent, Corporate Travel Agent, Reservation Agent, Reservationist.

Pay

How much do reservation and transportation ticket agents and travel clerks make?

Reservation and Transportation Ticket Agents and Travel Clerks earn a median of $44,390 a year ($21.34 an hour, or about $3,700 a month); the lowest-paid 10% earn less than $32,140 and the top 10% more than $78,150 (BLS OEWS, May 2025).

The best-paying state is Michigan, with a median of $60,220. See Reservation and transportation ticket agent and travel clerk salary in Michigan and every other state. By city, pay is highest around Detroit ($62,590 average).

Annual pay, lowest-paid to highest-paid

Every reservation and transportation ticket agent and travel clerk in the US, by percentile of annual wage

Median

$44,390

Middle half earn $37,850 to $59,640

10th
$32,140
25th
$37,850
75th
$59,640
90th
$78,150

All US occupations: $50,980

Reservation and Transportation Ticket Agent and Travel Clerk annual wages
PercentileValue
10th$32,140
25th$37,850
Median$44,390
75th$59,640
90th$78,150
All US occupations$50,980

Source: BLS OEWS, May 2025

Median annual wage
$44,390
Median hourly wage
$21.34/hr
Mean annual wage
$49,630
People employed
118,710

Versus all US occupations

At $44,390, Reservation and Transportation Ticket Agents and Travel Clerks earn 13% below the $50,980 median across all US occupations, a difference of $6,590 a year.

Versus office and administrative support occupations

Inside the Office and Administrative Support group, where the middle occupation pays $49,230, this is 10% below the group median.

Pay range

The top 10% earn $78,150 or more while the bottom 10% earn $32,140, a gap of 2.4×. That is a typical spread for a US occupation.

Rank in the bank

This median pays more than 11% of the 1,741 occupations in the NueCareer career bank.

Highest-paying state

Michigan pays the most at $60,220, and still leads at $62,588 once local prices are taken into account.

Pay by state

Which states pay reservation and transportation ticket agents and travel clerks the most?

State medians come from the same OEWS release as the national figures. The cost-of-living column divides each state median by that state's BEA Regional Price Parity, restating pay in national-average dollars so a high-cost state and a low-cost one can be compared directly.

Top 10 states by median annual wage for Reservation and Transportation Ticket Agents and Travel Clerks
StateMedianCOL-adjustedEmployed
1Michigan$60,220$62,5881,980
2Minnesota$60,090$60,9302,160
3California$49,420$44,63510,580
4Washington$48,520$45,3402,970
5Georgia$47,860$49,7025,880
6Illinois$47,850$47,8707,080
7New Mexico$47,850$51,891600
8Oklahoma$47,340$53,892920
9District of Columbia$46,550$42,356100
10Colorado$45,960$44,5993,650
See all 52 states, sortable, with cost-of-living adjustments

Job outlook

Is reservation and transportation ticket agent and travel clerk a growing career?

Projected change in jobs

Employment change over 2025–2035, against every US occupation

Reservation and Transportation Ticket Agents and Travel Clerks
+2.5%
All US occupations
+3.5%

About as fast as average. +2.5% projected growth vs 3.5% for all occupations.

Projected employment change, 2025–2035
ItemValue
Reservation and Transportation Ticket Agents and Travel Clerks+2.5%
All US occupations+3.5%

Source: BLS EP, 2025–2035

About as fast as average

BLS projects employment of Reservation and Transportation Ticket Agents and Travel Clerks to change 2.5% over 2025–2035, against 3.5% projected for all occupations. That is 3,000 more jobs.

Annual openings

About 11,800 openings are projected each year, 9.8% of the 120,100 jobs that existed in 2025. Most come from workers leaving the occupation, not from growth alone.

Overall employment of information clerks is projected to grow 2 percent from 2025 to 2035, decline.

Many of those openings are expected to result from the need to replace workers who transfer to different occupations or exit the labor force, such as to retire.

Projected employment of information clerks varies by occupation (see table).

The increased use of online ordering and self-service systems will limit demand for some of these workers, such as order clerks and human resources assistants.

AI exposure: very high

BLS places this occupation in its very high relative AI exposure category, among the occupations most exposed to current AI.

Will AI replace reservation and transportation ticket agents and travel clerks? →

Getting in

How to become a reservation and transportation ticket agent and travel clerk

Information clerks typically need a high school diploma and learn their skills on the job.

  1. 1

    Typical entry-level education

    High school diploma or equivalent

  2. 2

    Work experience in a related occupation

    None

  3. 3

    Typical on-the-job training

    Short-term on-the-job training

  4. 4

    Preparation needed (O*NET job zone)

    Some preparation

BLS Employment Projections, 2025–2035; job zone from O*NET 31.0 Database.

What education people in the job have

O*NET incumbent survey: the highest level of education reported by people already working as reservation and transportation ticket agents and travel clerks.

  • High School Diploma or the equivalent (such as a GED)75.2%
  • Some College Courses12.2%
  • Less than a High School Diploma9.3%
  • Associate's Degree or other 2-year degree2.2%
  • Post-Secondary Certificate0.6%
Highest education held by reservation and transportation ticket agents and travel clerks
ItemValue
High School Diploma or the equivalent (such as a GED)75.2%
Some College Courses12.2%
Less than a High School Diploma9.3%
Associate's Degree or other 2-year degree2.2%
Post-Secondary Certificate0.6%

Source: O*NET 31.0 Database

Full BLS Occupational Outlook Handbook entry

The work

What does a reservation and transportation ticket agent and travel clerk do?

Make and confirm reservations for transportation or lodging, or sell transportation tickets. May check baggage and direct passengers to designated concourse, pier, or track; deliver tickets and contact individuals and groups to inform them of package tours; or provide tourists with travel or transportation information.

Information clerks do routine clerical tasks such as maintaining records, collecting data, and providing information to customers.

Day-to-day tasks

  1. Confer with customers to determine their service requirements and travel preferences.
  2. Determine whether space is available on travel dates requested by customers, assigning requested spaces when available.
  3. Answer inquiries regarding information, such as schedules, accommodations, procedures, or policies.
  4. Make and confirm reservations for transportation and accommodations, using telephones, faxes, mail, and computers.
  5. Prepare customer invoices and accept payment.
  6. Contact customers or travel agents to advise them of travel conveyance changes or to confirm reservations.

O*NET core tasks, ordered by reported importance.

Working conditions and hours

Most information clerks work full time. However, part-time work is common for hotel clerks and file clerks.

Clerks in lodging and transportation establishments that are open around the clock may work evenings, weekends, and holidays.

Where the work happens

  • Indoors, climate-controlled

    NeverEvery day

    Indoors, in a climate-controlled space, every day.

  • Outdoors in all weather

    NeverEvery day

Physical demands

  • Sitting

    NeverAlmost all the time
  • Standing

    NeverAlmost all the time
  • Bending or twisting

    NeverAlmost all the time

Working with people

  • Contact with other people

    NoneConstant

    Constant contact with other people.

  • Face-to-face discussions

    NeverEvery day

    Face-to-face discussions every day.

  • Dealing with the public

    Not importantExtremely important

    Dealing with customers or the public is very important.

Pressure and stakes

  • Strict deadlines

    NeverEvery day

    Meeting strict deadlines at least weekly.

  • Conflict situations

    NeverEvery day

    Handling conflict situations at least monthly.

  • Cost of a mistake

    Not seriousExtremely serious

Autonomy

  • Freedom to decide

    NoneA lot

    A lot of freedom to make decisions without checking first.

Schedules: BLS Occupational Outlook Handbook, 2025–2035 edition. Conditions: O*NET Work Context survey. Each item has its own scale, so each dot is read against the two answers that end its own line.

Core skills

O*NET importance, 1 to 5

  • Active Listening4.0
  • Speaking4.0
  • Reading Comprehension3.5
  • Critical Thinking3.4
  • Writing3.1
  • Active Learning3.0
  • Monitoring3.0
  • Mathematics2.6
Core skills for Reservation and Transportation Ticket Agents and Travel Clerks
ItemValue
Active Listening4.0
Speaking4.0
Reading Comprehension3.5
Critical Thinking3.4
Writing3.1
Active Learning3.0
Monitoring3.0
Mathematics2.6

Source: O*NET 31.0 Database

Transferable skills

O*NET importance, 1 to 5

  • Service Orientation4.0
  • Social Perceptiveness3.6
  • Persuasion3.3
  • Coordination3.1
  • Judgment and Decision Making3.1
  • Time Management3.1
  • Complex Problem Solving3.0
  • Negotiation2.9
Transferable skills for Reservation and Transportation Ticket Agents and Travel Clerks
ItemValue
Service Orientation4.0
Social Perceptiveness3.6
Persuasion3.3
Coordination3.1
Judgment and Decision Making3.1
Time Management3.1
Complex Problem Solving3.0
Negotiation2.9

Source: O*NET 31.0 Database

Tools and software

  • Data base user interface and query software · in demand
  • Electronic mail software · in demand
  • Office suite software · in demand
  • Presentation software · in demand
  • Spreadsheet software · in demand
  • Word processing software · in demand
  • Calendar and scheduling software
  • Financial analysis software
  • Internet browser software
  • Point of sale POS software

“In demand” marks an O*NET Employer-Based Hot Technology, software named in real job postings for this occupation.

The workforce

Who works as a reservation and transportation ticket agent and travel clerk?

Women make up 44.8% of reservation and transportation ticket agents and travel clerks, close to their 47.1% share of all employed people.

21.6% are 55 or older, close to the 23.2% across all jobs.

The median worker is 39.8 years old (all workers: 42.1).

Women
44.8%All workers 47.1% · BLS CPS, 2025
Median age
39.8All workers 42.1 · BLS CPS, 2025
Aged 55+
21.6%All workers 23.2% · BLS CPS, 2025
Employed (CPS)
125,000BLS CPS, 2025
Share of reservation and transportation ticket agents and travel clerks by sex, race, ethnicity and age, against all employed people
GroupShare of reservation and transportation ticket agents and travel clerksAll employed people
Women
44.8%
47.1%
White
55.0%
75.7%
Black or African American
30.3%
12.7%
Asian
7.4%
7.5%
Hispanic or Latino (any race)
13.7%
20.0%
Aged 55 and over
21.6%
23.2%
Aged 16 to 24
9.6%
12.2%

Current Population Survey annual averages, 2025 (BLS tables 11 and 11b). Race groups can overlap with Hispanic or Latino ethnicity, so they do not sum to 100%.

Personality fit

What personality type suits a reservation and transportation ticket agent and travel clerk?

Interest profile

O*NET Occupational Interests (RIASEC), scored 1 to 7

Reservation and Transportation Ticket Agent and Travel Clerk · Realistic: 2Reservation and Transportation Ticket Agent and Travel Clerk · Investigative: 1Reservation and Transportation Ticket Agent and Travel Clerk · Artistic: 1Reservation and Transportation Ticket Agent and Travel Clerk · Social: 4Reservation and Transportation Ticket Agent and Travel Clerk · Enterprising: 4Reservation and Transportation Ticket Agent and Travel Clerk · Conventional: 6
Reservation and Transportation Ticket Agent and Travel Clerk interest profile
AxisReservation and Transportation Ticket Agent and Travel Clerk
Realistic2
Investigative1
Artistic1
Social4
Enterprising4
Conventional6

Source: O*NET 31.0 Database

What the work is built around

Day to day this is work built around organising, following procedures and working precisely with data, combined with teaching, helping and working directly with other people.

  • Conventional5.5
  • Social4.4
  • Enterprising4.1
  • Realistic2.1
  • Artistic1.3
  • Investigative1.0

Closest MBTI types

NueCareer fit scores: cosine similarity between each MBTI type's interest vector and this occupation's O*NET interest profile. Not a BLS or O*NET figure; the method is documented on our methodology page.

Questions

Reservation and Transportation Ticket Agent and Travel Clerk: frequently asked questions

How much do reservation and transportation ticket agents and travel clerks make?

Reservation and Transportation Ticket Agents and Travel Clerks earn a median of $44,390 a year (BLS OEWS, May 2025), 13% below the $50,980 median for all US occupations. That works out at $21.34/hr. The middle half earn between $37,850 and $59,640. The top 10% earn $78,150 or more.

How much do reservation and transportation ticket agents and travel clerks make an hour?

The median hourly wage for reservation and transportation ticket agents and travel clerks is $21.34 (BLS OEWS, May 2025). On a full-year basis the $44,390 annual median works out to about $3,700 a month before tax.

What is the starting salary for a reservation and transportation ticket agent and travel clerk?

BLS does not publish a starting salary. The nearest measure is the low end of the pay range: the lowest-paid 10% of reservation and transportation ticket agents and travel clerks earn less than $32,140 a year and the bottom quarter less than $37,850 (BLS OEWS, May 2025). New workers often start near that end, but where a particular job starts depends on the employer, the state and the credentials you bring, so read these as the bottom of the range rather than a guaranteed entry wage.

Do reservation and transportation ticket agents and travel clerks make $100k?

Rarely. Even the 90th percentile is $78,150, so fewer than 10% of reservation and transportation ticket agents and travel clerks earn $100,000 or more (BLS OEWS, May 2025). No state's median reaches $100,000; the highest is Michigan at $60,220.

Which states pay reservation and transportation ticket agents and travel clerks the most?

The highest state medians for Reservation and Transportation Ticket Agents and Travel Clerks are Michigan ($60,220), Minnesota ($60,090), California ($49,420) (BLS OEWS, May 2025).

What kind of reservation and transportation ticket agent and travel clerk earns the most?

BLS does not split reservation and transportation ticket agents and travel clerks' pay by specialty or employer, but its range shows how far the top end runs: the highest-paid 10% earn more than $78,150, against a median of $44,390 (BLS OEWS, May 2025). Location moves pay the most in the published data: the best-paying states are Michigan ($60,220), Minnesota ($60,090), California ($49,420).

Do you need a degree to become a reservation and transportation ticket agent and travel clerk?

No. A bachelor's degree is not the norm: BLS reports a high school diploma or equivalent as the typical entry-level education for Reservation and Transportation Ticket Agents and Travel Clerks. BLS also lists short-term on-the-job training as typical on-the-job training. In O*NET's survey of people already doing the job, 75.2% hold high school diploma or the equivalent (such as a ged).

How long does it take to become a reservation and transportation ticket agent and travel clerk?

BLS does not publish a fixed length; it depends on the route. What it does publish: the typical way in for reservation and transportation ticket agents and travel clerks is a high school diploma or equivalent. Once hired, BLS lists short-term on-the-job training as typical. O*NET classes the work as needing some preparation.

Is reservation and transportation ticket agent and travel clerk a growing career?

It is stable rather than fast-growing: employment is projected to change 2.5% over 2025–2035, about the same as the 3.5% projected across all occupations (BLS EP, 2025–2035). BLS still projects about 11,800 openings a year, mostly from workers retiring or moving to other work.

What does a reservation and transportation ticket agent and travel clerk do?

Information clerks do routine clerical tasks such as maintaining records, collecting data, and providing information to customers. A core O*NET task: confer with customers to determine their service requirements and travel preferences. Employers most often ask for Data base user interface and query software, Electronic mail software, Office suite software.

Do reservation and transportation ticket agents and travel clerks work 40 hours a week?

Most work fewer than 40. In O*NET's survey of people in the job, 1% of reservation and transportation ticket agents and travel clerks usually work more than 40 hours a week, 36% work exactly 40 and 63% work fewer. 60% say their schedule is regular and 0% irregular, and 9% work seasonally. Source: O*NET 31.0 Database, Work Context.

What personality type suits a reservation and transportation ticket agent and travel clerk?

O*NET scores Reservation and Transportation Ticket Agents and Travel Clerks highest on the Conventional, Social and Enterprising interest areas, so the work mixes organising, following procedures and working precisely with data with teaching, helping and working directly with other people. On NueCareer's MBTI-to-interest mapping that lines up most closely with ESFJ personalities. Personality is a fit signal, not a gate. The free NueCareer quiz scores your own profile against all 1,731 careers in the bank.

What percentage of reservation and transportation ticket agents and travel clerks are women?

Women make up 44.8% of reservation and transportation ticket agents and travel clerks, close to their 47.1% share of all employed people. 21.6% are 55 or older, close to the 23.2% across all jobs. The median worker is 39.8 years old (all workers: 42.1). Source: BLS Current Population Survey, 2025 annual averages.