The median pay for Reservation and Transportation Ticket Agents and Travel Clerks is $44,390 a year ($21.34/hr), according to BLS OEWS, May 2025. Employment is projected to grow 2.5% through 2035, with about 11,800 openings a year (BLS EP, 2025–2035). Typical entry-level education: High school diploma or equivalent.
- SOC 43-4181
- Office and Administrative Support
- Last updated October 15, 2026
At a glance
Reservation and Transportation Ticket Agent and Travel Clerk in four numbers
- Median pay
- $44,390a year, or $21.34/hrBLS OEWS, May 2025Lowest 10% $32KTop 10% $78K
US median, all jobs: $50,980
- Projected growth
- +2.5%About as fast as averageBLS EP, 2025–2035This career+2.5%All jobs+3.5%
Projected employment change, 2025–2035 Item Value This career +2.5% All jobs +3.5% - Openings a year
- 11,800120,100 jobs todayBLS EP, 2025–2035
- Jobs in 2025120.1K
- Projected 2035123.1K
Employment, 2025–2035 Item Value Jobs in 2025 120.1K Projected 2035 123.1K - Typical education
- High schoolneeded to enterBLS EP, 2025–2035; mix: O*NET
- Less than high school9.3%
- High school75.2%
- Certificate0.6%
- Some college12.2%
- Associate's2.2%
- Bachelor's0.6%
Highest education held by reservation and transportation ticket agents and travel clerks Segment Value Less than high school 9.3% High school 75.2% Certificate 0.6% Some college 12.2% Associate's 2.2% Bachelor's 0.6%
Also advertised as: Airline Ticket Agent, Airport Sales Agent, Baggage Service Agent, Corporate Travel Agent, Reservation Agent, Reservationist.
Pay
How much do reservation and transportation ticket agents and travel clerks make?
Reservation and Transportation Ticket Agents and Travel Clerks earn a median of $44,390 a year ($21.34 an hour, or about $3,700 a month); the lowest-paid 10% earn less than $32,140 and the top 10% more than $78,150 (BLS OEWS, May 2025).
The best-paying state is Michigan, with a median of $60,220. See Reservation and transportation ticket agent and travel clerk salary in Michigan and every other state. By city, pay is highest around Detroit ($62,590 average).
Every reservation and transportation ticket agent and travel clerk in the US, by percentile of annual wage
Median
$44,390
Middle half earn $37,850 to $59,640
- 10th
- $32,140
- 25th
- $37,850
- 75th
- $59,640
- 90th
- $78,150
All US occupations: $50,980
| Percentile | Value |
|---|---|
| 10th | $32,140 |
| 25th | $37,850 |
| Median | $44,390 |
| 75th | $59,640 |
| 90th | $78,150 |
| All US occupations | $50,980 |
Source: BLS OEWS, May 2025
- Median annual wage
- $44,390
- Median hourly wage
- $21.34/hr
- Mean annual wage
- $49,630
- People employed
- 118,710
Versus all US occupations
At $44,390, Reservation and Transportation Ticket Agents and Travel Clerks earn 13% below the $50,980 median across all US occupations, a difference of $6,590 a year.
Versus office and administrative support occupations
Inside the Office and Administrative Support group, where the middle occupation pays $49,230, this is 10% below the group median.
Pay range
The top 10% earn $78,150 or more while the bottom 10% earn $32,140, a gap of 2.4×. That is a typical spread for a US occupation.
Rank in the bank
This median pays more than 11% of the 1,741 occupations in the NueCareer career bank.
Highest-paying state
Michigan pays the most at $60,220, and still leads at $62,588 once local prices are taken into account.
Pay by state
Which states pay reservation and transportation ticket agents and travel clerks the most?
State medians come from the same OEWS release as the national figures. The cost-of-living column divides each state median by that state's BEA Regional Price Parity, restating pay in national-average dollars so a high-cost state and a low-cost one can be compared directly.
| State | Median | COL-adjusted | Employed |
|---|---|---|---|
| 1Michigan | $60,220 | $62,588 | 1,980 |
| 2Minnesota | $60,090 | $60,930 | 2,160 |
| 3California | $49,420 | $44,635 | 10,580 |
| 4Washington | $48,520 | $45,340 | 2,970 |
| 5Georgia | $47,860 | $49,702 | 5,880 |
| 6Illinois | $47,850 | $47,870 | 7,080 |
| 7New Mexico | $47,850 | $51,891 | 600 |
| 8Oklahoma | $47,340 | $53,892 | 920 |
| 9District of Columbia | $46,550 | $42,356 | 100 |
| 10Colorado | $45,960 | $44,599 | 3,650 |
Job outlook
Is reservation and transportation ticket agent and travel clerk a growing career?
Employment change over 2025–2035, against every US occupation
About as fast as average. +2.5% projected growth vs 3.5% for all occupations.
| Item | Value |
|---|---|
| Reservation and Transportation Ticket Agents and Travel Clerks | +2.5% |
| All US occupations | +3.5% |
Source: BLS EP, 2025–2035
About as fast as average
BLS projects employment of Reservation and Transportation Ticket Agents and Travel Clerks to change 2.5% over 2025–2035, against 3.5% projected for all occupations. That is 3,000 more jobs.
Annual openings
About 11,800 openings are projected each year, 9.8% of the 120,100 jobs that existed in 2025. Most come from workers leaving the occupation, not from growth alone.
Overall employment of information clerks is projected to grow 2 percent from 2025 to 2035, decline.
Many of those openings are expected to result from the need to replace workers who transfer to different occupations or exit the labor force, such as to retire.
Projected employment of information clerks varies by occupation (see table).
The increased use of online ordering and self-service systems will limit demand for some of these workers, such as order clerks and human resources assistants.
AI exposure: very high
BLS places this occupation in its very high relative AI exposure category, among the occupations most exposed to current AI.
Getting in
How to become a reservation and transportation ticket agent and travel clerk
Information clerks typically need a high school diploma and learn their skills on the job.
- 1
Typical entry-level education
High school diploma or equivalent
- 2
Work experience in a related occupation
None
- 3
Typical on-the-job training
Short-term on-the-job training
- 4
Preparation needed (O*NET job zone)
Some preparation
BLS Employment Projections, 2025–2035; job zone from O*NET 31.0 Database.
What education people in the job have
O*NET incumbent survey: the highest level of education reported by people already working as reservation and transportation ticket agents and travel clerks.
- High School Diploma or the equivalent (such as a GED)75.2%
- Some College Courses12.2%
- Less than a High School Diploma9.3%
- Associate's Degree or other 2-year degree2.2%
- Post-Secondary Certificate0.6%
| Item | Value |
|---|---|
| High School Diploma or the equivalent (such as a GED) | 75.2% |
| Some College Courses | 12.2% |
| Less than a High School Diploma | 9.3% |
| Associate's Degree or other 2-year degree | 2.2% |
| Post-Secondary Certificate | 0.6% |
Source: O*NET 31.0 Database
The work
What does a reservation and transportation ticket agent and travel clerk do?
Make and confirm reservations for transportation or lodging, or sell transportation tickets. May check baggage and direct passengers to designated concourse, pier, or track; deliver tickets and contact individuals and groups to inform them of package tours; or provide tourists with travel or transportation information.
Information clerks do routine clerical tasks such as maintaining records, collecting data, and providing information to customers.
Day-to-day tasks
- Confer with customers to determine their service requirements and travel preferences.
- Determine whether space is available on travel dates requested by customers, assigning requested spaces when available.
- Answer inquiries regarding information, such as schedules, accommodations, procedures, or policies.
- Make and confirm reservations for transportation and accommodations, using telephones, faxes, mail, and computers.
- Prepare customer invoices and accept payment.
- Contact customers or travel agents to advise them of travel conveyance changes or to confirm reservations.
O*NET core tasks, ordered by reported importance.
Working conditions and hours
Most information clerks work full time. However, part-time work is common for hotel clerks and file clerks.
Clerks in lodging and transportation establishments that are open around the clock may work evenings, weekends, and holidays.
Where the work happens
Indoors, climate-controlled
NeverEvery dayIndoors, in a climate-controlled space, every day.
Outdoors in all weather
NeverEvery day
Physical demands
Sitting
NeverAlmost all the timeStanding
NeverAlmost all the timeBending or twisting
NeverAlmost all the time
Working with people
Contact with other people
NoneConstantConstant contact with other people.
Face-to-face discussions
NeverEvery dayFace-to-face discussions every day.
Dealing with the public
Not importantExtremely importantDealing with customers or the public is very important.
Pressure and stakes
Strict deadlines
NeverEvery dayMeeting strict deadlines at least weekly.
Conflict situations
NeverEvery dayHandling conflict situations at least monthly.
Cost of a mistake
Not seriousExtremely serious
Autonomy
Freedom to decide
NoneA lotA lot of freedom to make decisions without checking first.
Schedules: BLS Occupational Outlook Handbook, 2025–2035 edition. Conditions: O*NET Work Context survey. Each item has its own scale, so each dot is read against the two answers that end its own line.
Core skills
O*NET importance, 1 to 5
- Active Listening4.0
- Speaking4.0
- Reading Comprehension3.5
- Critical Thinking3.4
- Writing3.1
- Active Learning3.0
- Monitoring3.0
- Mathematics2.6
| Item | Value |
|---|---|
| Active Listening | 4.0 |
| Speaking | 4.0 |
| Reading Comprehension | 3.5 |
| Critical Thinking | 3.4 |
| Writing | 3.1 |
| Active Learning | 3.0 |
| Monitoring | 3.0 |
| Mathematics | 2.6 |
Source: O*NET 31.0 Database
Transferable skills
O*NET importance, 1 to 5
- Service Orientation4.0
- Social Perceptiveness3.6
- Persuasion3.3
- Coordination3.1
- Judgment and Decision Making3.1
- Time Management3.1
- Complex Problem Solving3.0
- Negotiation2.9
| Item | Value |
|---|---|
| Service Orientation | 4.0 |
| Social Perceptiveness | 3.6 |
| Persuasion | 3.3 |
| Coordination | 3.1 |
| Judgment and Decision Making | 3.1 |
| Time Management | 3.1 |
| Complex Problem Solving | 3.0 |
| Negotiation | 2.9 |
Source: O*NET 31.0 Database
Tools and software
- Data base user interface and query software · in demand
- Electronic mail software · in demand
- Office suite software · in demand
- Presentation software · in demand
- Spreadsheet software · in demand
- Word processing software · in demand
- Calendar and scheduling software
- Financial analysis software
- Internet browser software
- Point of sale POS software
“In demand” marks an O*NET Employer-Based Hot Technology, software named in real job postings for this occupation.
The workforce
Who works as a reservation and transportation ticket agent and travel clerk?
Women make up 44.8% of reservation and transportation ticket agents and travel clerks, close to their 47.1% share of all employed people.
21.6% are 55 or older, close to the 23.2% across all jobs.
The median worker is 39.8 years old (all workers: 42.1).
- Women
- 44.8%All workers 47.1% · BLS CPS, 2025
- Median age
- 39.8All workers 42.1 · BLS CPS, 2025
- Aged 55+
- 21.6%All workers 23.2% · BLS CPS, 2025
- Employed (CPS)
- 125,000BLS CPS, 2025
| Group | Share of reservation and transportation ticket agents and travel clerks | All employed people |
|---|---|---|
| Women | 44.8% | 47.1% |
| White | 55.0% | 75.7% |
| Black or African American | 30.3% | 12.7% |
| Asian | 7.4% | 7.5% |
| Hispanic or Latino (any race) | 13.7% | 20.0% |
| Aged 55 and over | 21.6% | 23.2% |
| Aged 16 to 24 | 9.6% | 12.2% |
Current Population Survey annual averages, 2025 (BLS tables 11 and 11b). Race groups can overlap with Hispanic or Latino ethnicity, so they do not sum to 100%.
Personality fit
What personality type suits a reservation and transportation ticket agent and travel clerk?
O*NET Occupational Interests (RIASEC), scored 1 to 7
| Axis | Reservation and Transportation Ticket Agent and Travel Clerk |
|---|---|
| Realistic | 2 |
| Investigative | 1 |
| Artistic | 1 |
| Social | 4 |
| Enterprising | 4 |
| Conventional | 6 |
Source: O*NET 31.0 Database
What the work is built around
Day to day this is work built around organising, following procedures and working precisely with data, combined with teaching, helping and working directly with other people.
- Conventional5.5
- Social4.4
- Enterprising4.1
- Realistic2.1
- Artistic1.3
- Investigative1.0
Closest MBTI types
NueCareer fit scores: cosine similarity between each MBTI type's interest vector and this occupation's O*NET interest profile. Not a BLS or O*NET figure; the method is documented on our methodology page.
Questions
Reservation and Transportation Ticket Agent and Travel Clerk: frequently asked questions
How much do reservation and transportation ticket agents and travel clerks make?
Reservation and Transportation Ticket Agents and Travel Clerks earn a median of $44,390 a year (BLS OEWS, May 2025), 13% below the $50,980 median for all US occupations. That works out at $21.34/hr. The middle half earn between $37,850 and $59,640. The top 10% earn $78,150 or more.
How much do reservation and transportation ticket agents and travel clerks make an hour?
The median hourly wage for reservation and transportation ticket agents and travel clerks is $21.34 (BLS OEWS, May 2025). On a full-year basis the $44,390 annual median works out to about $3,700 a month before tax.
What is the starting salary for a reservation and transportation ticket agent and travel clerk?
BLS does not publish a starting salary. The nearest measure is the low end of the pay range: the lowest-paid 10% of reservation and transportation ticket agents and travel clerks earn less than $32,140 a year and the bottom quarter less than $37,850 (BLS OEWS, May 2025). New workers often start near that end, but where a particular job starts depends on the employer, the state and the credentials you bring, so read these as the bottom of the range rather than a guaranteed entry wage.
Do reservation and transportation ticket agents and travel clerks make $100k?
Rarely. Even the 90th percentile is $78,150, so fewer than 10% of reservation and transportation ticket agents and travel clerks earn $100,000 or more (BLS OEWS, May 2025). No state's median reaches $100,000; the highest is Michigan at $60,220.
Which states pay reservation and transportation ticket agents and travel clerks the most?
The highest state medians for Reservation and Transportation Ticket Agents and Travel Clerks are Michigan ($60,220), Minnesota ($60,090), California ($49,420) (BLS OEWS, May 2025).
What kind of reservation and transportation ticket agent and travel clerk earns the most?
BLS does not split reservation and transportation ticket agents and travel clerks' pay by specialty or employer, but its range shows how far the top end runs: the highest-paid 10% earn more than $78,150, against a median of $44,390 (BLS OEWS, May 2025). Location moves pay the most in the published data: the best-paying states are Michigan ($60,220), Minnesota ($60,090), California ($49,420).
Do you need a degree to become a reservation and transportation ticket agent and travel clerk?
No. A bachelor's degree is not the norm: BLS reports a high school diploma or equivalent as the typical entry-level education for Reservation and Transportation Ticket Agents and Travel Clerks. BLS also lists short-term on-the-job training as typical on-the-job training. In O*NET's survey of people already doing the job, 75.2% hold high school diploma or the equivalent (such as a ged).
How long does it take to become a reservation and transportation ticket agent and travel clerk?
BLS does not publish a fixed length; it depends on the route. What it does publish: the typical way in for reservation and transportation ticket agents and travel clerks is a high school diploma or equivalent. Once hired, BLS lists short-term on-the-job training as typical. O*NET classes the work as needing some preparation.
Is reservation and transportation ticket agent and travel clerk a growing career?
It is stable rather than fast-growing: employment is projected to change 2.5% over 2025–2035, about the same as the 3.5% projected across all occupations (BLS EP, 2025–2035). BLS still projects about 11,800 openings a year, mostly from workers retiring or moving to other work.
What does a reservation and transportation ticket agent and travel clerk do?
Information clerks do routine clerical tasks such as maintaining records, collecting data, and providing information to customers. A core O*NET task: confer with customers to determine their service requirements and travel preferences. Employers most often ask for Data base user interface and query software, Electronic mail software, Office suite software.
Do reservation and transportation ticket agents and travel clerks work 40 hours a week?
Most work fewer than 40. In O*NET's survey of people in the job, 1% of reservation and transportation ticket agents and travel clerks usually work more than 40 hours a week, 36% work exactly 40 and 63% work fewer. 60% say their schedule is regular and 0% irregular, and 9% work seasonally. Source: O*NET 31.0 Database, Work Context.
What personality type suits a reservation and transportation ticket agent and travel clerk?
O*NET scores Reservation and Transportation Ticket Agents and Travel Clerks highest on the Conventional, Social and Enterprising interest areas, so the work mixes organising, following procedures and working precisely with data with teaching, helping and working directly with other people. On NueCareer's MBTI-to-interest mapping that lines up most closely with ESFJ personalities. Personality is a fit signal, not a gate. The free NueCareer quiz scores your own profile against all 1,731 careers in the bank.
What percentage of reservation and transportation ticket agents and travel clerks are women?
Women make up 44.8% of reservation and transportation ticket agents and travel clerks, close to their 47.1% share of all employed people. 21.6% are 55 or older, close to the 23.2% across all jobs. The median worker is 39.8 years old (all workers: 42.1). Source: BLS Current Population Survey, 2025 annual averages.






