Personal Care and Service

First-Line Supervisor of Personal Service Workers Salary (2026), outlook and how to become one

Supervise and coordinate activities of personal service workers.

Median pay
$48,590
Growth to 2035
+6.3%
Openings a year
12,000
Typical entry
High school

The median pay for First-Line Supervisors of Personal Service Workers is $48,590 a year ($23.36/hr), according to BLS OEWS, May 2025. Employment is projected to grow 6.3% through 2035, with about 12,000 openings a year (BLS EP, 2025–2035). Typical entry-level education: High school diploma or equivalent.

  • SOC 39-1022
  • Personal Care and Service
  • Last updated October 9, 2026

At a glance

First-Line Supervisor of Personal Service Workers in four numbers

Median pay
$48,590a year, or $23.36/hr
Lowest 10% $34KTop 10% $75K

US median, all jobs: $50,980

BLS OEWS, May 2025
Projected growth
+6.3%Faster than average
This career
+6.3%
All jobs
+3.5%
Projected employment change, 2025–2035
ItemValue
This career+6.3%
All jobs+3.5%
BLS EP, 2025–2035
Openings a year
12,000122,500 jobs today
  • Jobs in 2025122.5K
  • Projected 2035130.2K
Employment, 2025–2035
ItemValue
Jobs in 2025122.5K
Projected 2035130.2K
BLS EP, 2025–2035
Typical education
High schoolneeded to enter
  • Less than high school3%
  • High school14.9%
  • Some college23.9%
  • Associate's47.8%
  • Bachelor's7.5%
  • Master's2.9%
Highest education held by first-line supervisors of personal service workers
SegmentValue
Less than high school3%
High school14.9%
Some college23.9%
Associate's47.8%
Bachelor's7.5%
Master's2.9%
BLS EP, 2025–2035; mix: O*NET

Also advertised as: Adult Family Home Program Manager, Aquatics Supervisor, Bar and Restaurant Manager, Clinical Care Coordinator, Clinical Coordinator, Clinical Services Program Manager.

Pay

How much do First-Line Supervisors of Personal Service Workers make?

Annual pay, lowest-paid to highest-paid

Every first-line supervisor of personal service workers in the US, by percentile of annual wage

Median

$48,590

Middle half earn $39,050 to $61,100

10th
$34,010
25th
$39,050
75th
$61,100
90th
$75,330

All US occupations: $50,980

First-Line Supervisor of Personal Service Workers annual wages
PercentileValue
10th$34,010
25th$39,050
Median$48,590
75th$61,100
90th$75,330
All US occupations$50,980

Source: BLS OEWS, May 2025

Median annual wage
$48,590
Median hourly wage
$23.36/hr
Mean annual wage
$52,360
People employed
114,110

Versus all US occupations

At $48,590, First-Line Supervisors of Personal Service Workers earn 5% below the $50,980 median across all US occupations, a difference of $2,390 a year.

Versus personal care and service occupations

Inside the Personal Care and Service group, where the middle occupation pays $38,120, this is 27% above the group median.

Pay range

The top 10% earn $75,330 or more while the bottom 10% earn $34,010, a gap of 2.2×. That is a typical spread for a US occupation.

Rank in the bank

This median pays more than 19% of the 1,741 occupations in the NueCareer career bank.

Cost of living

Rhode Island posts the highest raw median ($60,680), but once local prices are taken into account Vermont leads at $59,709 in national-average dollars.

Pay by state

Which states pay First-Line Supervisors of Personal Service Workers the most?

State medians come from the same OEWS release as the national figures. The cost-of-living column divides each state median by that state's BEA Regional Price Parity, restating pay in national-average dollars so a high-cost state and a low-cost one can be compared directly.

Top 10 states by median annual wage for First-Line Supervisors of Personal Service Workers
StateMedianCOL-adjustedEmployed
1Rhode Island$60,680$59,327460
2Washington$59,980$56,0491,440
3New York$58,900$54,5778,580
4Vermont$58,490$59,709200
5Oregon$58,240$56,3462,300
6District of Columbia$56,670$51,565260
7California$56,110$50,6779,390
8Hawaii$54,950$49,977740
9Colorado$54,530$52,9153,160
10New Jersey$54,330$49,9334,640
See all 53 states, sortable, with cost-of-living adjustments

Job outlook

Is First-Line Supervisor of Personal Service Workers a growing career?

Projected change in jobs

Employment change over 2025–2035, against every US occupation

First-Line Supervisors of Personal Service Workers
+6.3%
All US occupations
+3.5%

Faster than average. +6.3% projected growth vs 3.5% for all occupations.

Projected employment change, 2025–2035
ItemValue
First-Line Supervisors of Personal Service Workers+6.3%
All US occupations+3.5%

Source: BLS EP, 2025–2035

Faster than average

BLS projects employment of First-Line Supervisors of Personal Service Workers to change 6.3% over 2025–2035, against 3.5% projected for all occupations. That is 7,700 more jobs.

Annual openings

About 12,000 openings are projected each year, 9.8% of the 122,500 jobs that existed in 2025. Most come from workers leaving the occupation, not from growth alone.

Getting in

How to become a First-Line Supervisor of Personal Service Workers

  1. 1

    Typical entry-level education

    High school diploma or equivalent

  2. 2

    Work experience in a related occupation

    Less than 5 years

  3. 3

    Typical on-the-job training

    None

  4. 4

    Preparation needed (O*NET job zone)

    Some preparation

BLS Employment Projections, 2025–2035; job zone from O*NET 31.0 Database.

What education people in the job have

O*NET incumbent survey: the highest level of education reported by people already working as first-line supervisors of personal service workers.

  • Associate's Degree or other 2-year degree47.8%
  • Some College Courses23.9%
  • High School Diploma or the equivalent (such as a GED)14.9%
  • Bachelor's Degree7.5%
  • Less than a High School Diploma3%
Highest education held by first-line supervisors of personal service workers
ItemValue
Associate's Degree or other 2-year degree47.8%
Some College Courses23.9%
High School Diploma or the equivalent (such as a GED)14.9%
Bachelor's Degree7.5%
Less than a High School Diploma3%

Source: O*NET 31.0 Database

The work

What does a First-Line Supervisor of Personal Service Workers do?

Supervise and coordinate activities of personal service workers.

Day-to-day tasks

  1. Inform management about problems, such as employee disputes.
  2. Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications.
  3. Meet with managers or other supervisors to stay informed of changes affecting operations.
  4. Train workers in proper operational procedures and functions and explain company policies.
  5. Assign work schedules, following work requirements, to ensure quality and timely delivery of service.
  6. Participate in continuing education to stay abreast of industry trends and developments.
  7. Apply customer feedback to service improvement efforts.
  8. Investigate employee complaints and resolve problems following management rules and regulations.

O*NET core tasks, ordered by reported importance.

Working conditions and hours

Where the work happens

  • Indoors, climate-controlled

    NeverEvery day

    Indoors, in a climate-controlled space, every day.

  • Outdoors in all weather

    NeverEvery day

Physical demands

  • Sitting

    NeverAlmost all the time
  • Standing

    NeverAlmost all the time
  • Bending or twisting

    NeverAlmost all the time

Working with people

  • Contact with other people

    NoneConstant

    Constant contact with other people.

  • Face-to-face discussions

    NeverEvery day

    Face-to-face discussions every day.

  • Dealing with the public

    Not importantExtremely important

    Dealing with customers or the public is very important.

Pressure and stakes

  • Strict deadlines

    NeverEvery day

    Meeting strict deadlines at least weekly.

  • Conflict situations

    NeverEvery day

    Handling conflict situations at least monthly.

  • Cost of a mistake

    Not seriousExtremely serious

Autonomy

  • Freedom to decide

    NoneA lot

    A lot of freedom to make decisions without checking first.

Conditions: O*NET Work Context survey. Each item has its own scale, so each dot is read against the two answers that end its own line.

Core skills

O*NET importance, 1 to 5

  • Active Listening3.9
  • Critical Thinking3.9
  • Speaking3.8
  • Reading Comprehension3.6
  • Writing3.3
  • Monitoring3.3
  • Active Learning3.1
  • Learning Strategies3.1
Core skills for First-Line Supervisors of Personal Service Workers
ItemValue
Active Listening3.9
Critical Thinking3.9
Speaking3.8
Reading Comprehension3.6
Writing3.3
Monitoring3.3
Active Learning3.1
Learning Strategies3.1

Source: O*NET 31.0 Database

Transferable skills

O*NET importance, 1 to 5

  • Social Perceptiveness3.8
  • Coordination3.8
  • Time Management3.8
  • Management of Personnel Resources3.8
  • Service Orientation3.6
  • Persuasion3.5
  • Instructing3.3
  • Judgment and Decision Making3.3
Transferable skills for First-Line Supervisors of Personal Service Workers
ItemValue
Social Perceptiveness3.8
Coordination3.8
Time Management3.8
Management of Personnel Resources3.8
Service Orientation3.6
Persuasion3.5
Instructing3.3
Judgment and Decision Making3.3

Source: O*NET 31.0 Database

Tools and software

  • Electronic mail software · in demand
  • Office suite software · in demand
  • Presentation software · in demand
  • Spreadsheet software · in demand
  • Word processing software · in demand
  • Calendar and scheduling software
  • Internet browser software
  • Inventory management software
  • Time accounting software

“In demand” marks an O*NET Employer-Based Hot Technology, software named in real job postings for this occupation.

Personality fit

What personality type suits a First-Line Supervisor of Personal Service Workers?

Interest profile

O*NET Occupational Interests (RIASEC), scored 1 to 7

First-Line Supervisor of Personal Service Workers · Realistic: 3First-Line Supervisor of Personal Service Workers · Investigative: 1First-Line Supervisor of Personal Service Workers · Artistic: 1First-Line Supervisor of Personal Service Workers · Social: 4First-Line Supervisor of Personal Service Workers · Enterprising: 7First-Line Supervisor of Personal Service Workers · Conventional: 5
First-Line Supervisor of Personal Service Workers interest profile
AxisFirst-Line Supervisor of Personal Service Workers
Realistic3
Investigative1
Artistic1
Social4
Enterprising7
Conventional5

Source: O*NET 31.0 Database

What the work is built around

Day to day this is work built around leading, persuading, selling and making decisions, combined with organising, following procedures and working precisely with data.

  • Enterprising6.8
  • Conventional5.1
  • Social4.0
  • Realistic3.4
  • Investigative1.1
  • Artistic1.1

Closest MBTI types

NueCareer fit scores: cosine similarity between each MBTI type's interest vector and this occupation's O*NET interest profile. Not a BLS or O*NET figure; the method is documented on our methodology page.

Questions

First-Line Supervisor of Personal Service Workers: frequently asked questions

How much do First-Line Supervisors of Personal Service Workers make?

First-Line Supervisors of Personal Service Workers earn a median of $48,590 a year (BLS OEWS, May 2025), 5% below the $50,980 median for all US occupations. That works out at $23.36/hr. The middle half earn between $39,050 and $61,100. The top 10% earn $75,330 or more.

Do you need a degree to become a First-Line Supervisor of Personal Service Workers?

No. A bachelor's degree is not the norm: BLS reports a high school diploma or equivalent as the typical entry-level education for First-Line Supervisors of Personal Service Workers. Employers typically expect less than 5 years of related work experience first. In O*NET's survey of people already doing the job, 47.8% hold associate's degree or other 2-year degree.

Is First-Line Supervisor of Personal Service Workers a growing career?

Yes. Employment is projected to grow 6.3% over 2025–2035, faster than the 3.5% average for all occupations (BLS EP, 2025–2035). BLS still projects about 12,000 openings a year, mostly from workers retiring or moving to other work.

What does a First-Line Supervisor of Personal Service Workers do?

Supervise and coordinate activities of personal service workers. A core O*NET task: inform management about problems, such as employee disputes. Employers most often ask for Electronic mail software, Office suite software, Presentation software.

Which states pay First-Line Supervisors of Personal Service Workers the most?

The highest state medians for First-Line Supervisors of Personal Service Workers are Rhode Island ($60,680), Washington ($59,980), New York ($58,900) (BLS OEWS, May 2025). Adjusted for local prices using BEA Regional Price Parities, Vermont moves to the top at $59,709.

What personality type suits a First-Line Supervisor of Personal Service Workers?

O*NET scores First-Line Supervisors of Personal Service Workers highest on the Enterprising, Conventional and Social interest areas, so the work mixes leading, persuading, selling and making decisions with organising, following procedures and working precisely with data. On NueCareer's MBTI-to-interest mapping the closest types are ESFJ, ESTJ. Personality is a fit signal, not a gate. The free NueCareer quiz scores your own profile against all 1,731 careers in the bank.