The median pay for First-Line Supervisors of Personal Service Workers is $48,590 a year ($23.36/hr), according to BLS OEWS, May 2025. Employment is projected to grow 6.3% through 2035, with about 12,000 openings a year (BLS EP, 2025–2035). Typical entry-level education: High school diploma or equivalent.
- SOC 39-1022
- Personal Care and Service
- Last updated October 9, 2026
At a glance
First-Line Supervisor of Personal Service Workers in four numbers
- Median pay
- $48,590a year, or $23.36/hrBLS OEWS, May 2025Lowest 10% $34KTop 10% $75K
US median, all jobs: $50,980
- Projected growth
- +6.3%Faster than averageBLS EP, 2025–2035This career+6.3%All jobs+3.5%
Projected employment change, 2025–2035 Item Value This career +6.3% All jobs +3.5% - Openings a year
- 12,000122,500 jobs todayBLS EP, 2025–2035
- Jobs in 2025122.5K
- Projected 2035130.2K
Employment, 2025–2035 Item Value Jobs in 2025 122.5K Projected 2035 130.2K - Typical education
- High schoolneeded to enterBLS EP, 2025–2035; mix: O*NET
- Less than high school3%
- High school14.9%
- Some college23.9%
- Associate's47.8%
- Bachelor's7.5%
- Master's2.9%
Highest education held by first-line supervisors of personal service workers Segment Value Less than high school 3% High school 14.9% Some college 23.9% Associate's 47.8% Bachelor's 7.5% Master's 2.9%
Also advertised as: Adult Family Home Program Manager, Aquatics Supervisor, Bar and Restaurant Manager, Clinical Care Coordinator, Clinical Coordinator, Clinical Services Program Manager.
Pay
How much do First-Line Supervisors of Personal Service Workers make?
Every first-line supervisor of personal service workers in the US, by percentile of annual wage
Median
$48,590
Middle half earn $39,050 to $61,100
- 10th
- $34,010
- 25th
- $39,050
- 75th
- $61,100
- 90th
- $75,330
All US occupations: $50,980
| Percentile | Value |
|---|---|
| 10th | $34,010 |
| 25th | $39,050 |
| Median | $48,590 |
| 75th | $61,100 |
| 90th | $75,330 |
| All US occupations | $50,980 |
Source: BLS OEWS, May 2025
- Median annual wage
- $48,590
- Median hourly wage
- $23.36/hr
- Mean annual wage
- $52,360
- People employed
- 114,110
Versus all US occupations
At $48,590, First-Line Supervisors of Personal Service Workers earn 5% below the $50,980 median across all US occupations, a difference of $2,390 a year.
Versus personal care and service occupations
Inside the Personal Care and Service group, where the middle occupation pays $38,120, this is 27% above the group median.
Pay range
The top 10% earn $75,330 or more while the bottom 10% earn $34,010, a gap of 2.2×. That is a typical spread for a US occupation.
Rank in the bank
This median pays more than 19% of the 1,741 occupations in the NueCareer career bank.
Cost of living
Rhode Island posts the highest raw median ($60,680), but once local prices are taken into account Vermont leads at $59,709 in national-average dollars.
Pay by state
Which states pay First-Line Supervisors of Personal Service Workers the most?
State medians come from the same OEWS release as the national figures. The cost-of-living column divides each state median by that state's BEA Regional Price Parity, restating pay in national-average dollars so a high-cost state and a low-cost one can be compared directly.
| State | Median | COL-adjusted | Employed |
|---|---|---|---|
| 1Rhode Island | $60,680 | $59,327 | 460 |
| 2Washington | $59,980 | $56,049 | 1,440 |
| 3New York | $58,900 | $54,577 | 8,580 |
| 4Vermont | $58,490 | $59,709 | 200 |
| 5Oregon | $58,240 | $56,346 | 2,300 |
| 6District of Columbia | $56,670 | $51,565 | 260 |
| 7California | $56,110 | $50,677 | 9,390 |
| 8Hawaii | $54,950 | $49,977 | 740 |
| 9Colorado | $54,530 | $52,915 | 3,160 |
| 10New Jersey | $54,330 | $49,933 | 4,640 |
Job outlook
Is First-Line Supervisor of Personal Service Workers a growing career?
Employment change over 2025–2035, against every US occupation
Faster than average. +6.3% projected growth vs 3.5% for all occupations.
| Item | Value |
|---|---|
| First-Line Supervisors of Personal Service Workers | +6.3% |
| All US occupations | +3.5% |
Source: BLS EP, 2025–2035
Faster than average
BLS projects employment of First-Line Supervisors of Personal Service Workers to change 6.3% over 2025–2035, against 3.5% projected for all occupations. That is 7,700 more jobs.
Annual openings
About 12,000 openings are projected each year, 9.8% of the 122,500 jobs that existed in 2025. Most come from workers leaving the occupation, not from growth alone.
Getting in
How to become a First-Line Supervisor of Personal Service Workers
- 1
Typical entry-level education
High school diploma or equivalent
- 2
Work experience in a related occupation
Less than 5 years
- 3
Typical on-the-job training
None
- 4
Preparation needed (O*NET job zone)
Some preparation
BLS Employment Projections, 2025–2035; job zone from O*NET 31.0 Database.
What education people in the job have
O*NET incumbent survey: the highest level of education reported by people already working as first-line supervisors of personal service workers.
- Associate's Degree or other 2-year degree47.8%
- Some College Courses23.9%
- High School Diploma or the equivalent (such as a GED)14.9%
- Bachelor's Degree7.5%
- Less than a High School Diploma3%
| Item | Value |
|---|---|
| Associate's Degree or other 2-year degree | 47.8% |
| Some College Courses | 23.9% |
| High School Diploma or the equivalent (such as a GED) | 14.9% |
| Bachelor's Degree | 7.5% |
| Less than a High School Diploma | 3% |
Source: O*NET 31.0 Database
The work
What does a First-Line Supervisor of Personal Service Workers do?
Supervise and coordinate activities of personal service workers.
Day-to-day tasks
- Inform management about problems, such as employee disputes.
- Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications.
- Meet with managers or other supervisors to stay informed of changes affecting operations.
- Train workers in proper operational procedures and functions and explain company policies.
- Assign work schedules, following work requirements, to ensure quality and timely delivery of service.
- Participate in continuing education to stay abreast of industry trends and developments.
- Apply customer feedback to service improvement efforts.
- Investigate employee complaints and resolve problems following management rules and regulations.
O*NET core tasks, ordered by reported importance.
Working conditions and hours
Where the work happens
Indoors, climate-controlled
NeverEvery dayIndoors, in a climate-controlled space, every day.
Outdoors in all weather
NeverEvery day
Physical demands
Sitting
NeverAlmost all the timeStanding
NeverAlmost all the timeBending or twisting
NeverAlmost all the time
Working with people
Contact with other people
NoneConstantConstant contact with other people.
Face-to-face discussions
NeverEvery dayFace-to-face discussions every day.
Dealing with the public
Not importantExtremely importantDealing with customers or the public is very important.
Pressure and stakes
Strict deadlines
NeverEvery dayMeeting strict deadlines at least weekly.
Conflict situations
NeverEvery dayHandling conflict situations at least monthly.
Cost of a mistake
Not seriousExtremely serious
Autonomy
Freedom to decide
NoneA lotA lot of freedom to make decisions without checking first.
Conditions: O*NET Work Context survey. Each item has its own scale, so each dot is read against the two answers that end its own line.
Core skills
O*NET importance, 1 to 5
- Active Listening3.9
- Critical Thinking3.9
- Speaking3.8
- Reading Comprehension3.6
- Writing3.3
- Monitoring3.3
- Active Learning3.1
- Learning Strategies3.1
| Item | Value |
|---|---|
| Active Listening | 3.9 |
| Critical Thinking | 3.9 |
| Speaking | 3.8 |
| Reading Comprehension | 3.6 |
| Writing | 3.3 |
| Monitoring | 3.3 |
| Active Learning | 3.1 |
| Learning Strategies | 3.1 |
Source: O*NET 31.0 Database
Transferable skills
O*NET importance, 1 to 5
- Social Perceptiveness3.8
- Coordination3.8
- Time Management3.8
- Management of Personnel Resources3.8
- Service Orientation3.6
- Persuasion3.5
- Instructing3.3
- Judgment and Decision Making3.3
| Item | Value |
|---|---|
| Social Perceptiveness | 3.8 |
| Coordination | 3.8 |
| Time Management | 3.8 |
| Management of Personnel Resources | 3.8 |
| Service Orientation | 3.6 |
| Persuasion | 3.5 |
| Instructing | 3.3 |
| Judgment and Decision Making | 3.3 |
Source: O*NET 31.0 Database
Tools and software
- Electronic mail software · in demand
- Office suite software · in demand
- Presentation software · in demand
- Spreadsheet software · in demand
- Word processing software · in demand
- Calendar and scheduling software
- Internet browser software
- Inventory management software
- Time accounting software
“In demand” marks an O*NET Employer-Based Hot Technology, software named in real job postings for this occupation.
Personality fit
What personality type suits a First-Line Supervisor of Personal Service Workers?
O*NET Occupational Interests (RIASEC), scored 1 to 7
| Axis | First-Line Supervisor of Personal Service Workers |
|---|---|
| Realistic | 3 |
| Investigative | 1 |
| Artistic | 1 |
| Social | 4 |
| Enterprising | 7 |
| Conventional | 5 |
Source: O*NET 31.0 Database
What the work is built around
Day to day this is work built around leading, persuading, selling and making decisions, combined with organising, following procedures and working precisely with data.
- Enterprising6.8
- Conventional5.1
- Social4.0
- Realistic3.4
- Investigative1.1
- Artistic1.1
Closest MBTI types
NueCareer fit scores: cosine similarity between each MBTI type's interest vector and this occupation's O*NET interest profile. Not a BLS or O*NET figure; the method is documented on our methodology page.
Questions
First-Line Supervisor of Personal Service Workers: frequently asked questions
How much do First-Line Supervisors of Personal Service Workers make?
First-Line Supervisors of Personal Service Workers earn a median of $48,590 a year (BLS OEWS, May 2025), 5% below the $50,980 median for all US occupations. That works out at $23.36/hr. The middle half earn between $39,050 and $61,100. The top 10% earn $75,330 or more.
Do you need a degree to become a First-Line Supervisor of Personal Service Workers?
No. A bachelor's degree is not the norm: BLS reports a high school diploma or equivalent as the typical entry-level education for First-Line Supervisors of Personal Service Workers. Employers typically expect less than 5 years of related work experience first. In O*NET's survey of people already doing the job, 47.8% hold associate's degree or other 2-year degree.
Is First-Line Supervisor of Personal Service Workers a growing career?
Yes. Employment is projected to grow 6.3% over 2025–2035, faster than the 3.5% average for all occupations (BLS EP, 2025–2035). BLS still projects about 12,000 openings a year, mostly from workers retiring or moving to other work.
What does a First-Line Supervisor of Personal Service Workers do?
Supervise and coordinate activities of personal service workers. A core O*NET task: inform management about problems, such as employee disputes. Employers most often ask for Electronic mail software, Office suite software, Presentation software.
Which states pay First-Line Supervisors of Personal Service Workers the most?
The highest state medians for First-Line Supervisors of Personal Service Workers are Rhode Island ($60,680), Washington ($59,980), New York ($58,900) (BLS OEWS, May 2025). Adjusted for local prices using BEA Regional Price Parities, Vermont moves to the top at $59,709.
What personality type suits a First-Line Supervisor of Personal Service Workers?
O*NET scores First-Line Supervisors of Personal Service Workers highest on the Enterprising, Conventional and Social interest areas, so the work mixes leading, persuading, selling and making decisions with organising, following procedures and working precisely with data. On NueCareer's MBTI-to-interest mapping the closest types are ESFJ, ESTJ. Personality is a fit signal, not a gate. The free NueCareer quiz scores your own profile against all 1,731 careers in the bank.






