Short answer
Not replaced, but changed. BLS rates the exposure as high, so AI can help with a real share of the work, yet it still projects employment to grow faster than average.
AI and jobs
Will AI Replace First-Line Supervisors of Personal Service Workers? (2026)
The Bureau of Labor Statistics places first-line supervisors of personal service workers in its high AI exposure category, above the middle of the pack: a substantial share of the work overlaps with what AI can do. BLS projects employment to change by +6.3% over 2025–2035, against 3.5% for all occupations, with about 12,000 openings a year.
- BLS AI exposure
- HighBLS EP supplemental table
- AI-resilience score
- 41/100Higher than 42% of jobs · NueCareer
- Projected change
- +6.3%BLS EP 2025–2035; all jobs 3.5%
- Openings a year
- 12,000BLS EP 2025–2035
The federal measure
How exposed first-line supervisors of personal service workers are to AI
The Bureau of Labor Statistics publishes a relative AI exposure category for each occupation it projects, built from five public measures of where AI could be, or already is, used to assist with or complete the work. First-Line Supervisors of Personal Service Workers land in the high category: above the middle of the pack: a substantial share of the work overlaps with what AI can do.
Where this job sits on the BLS scale
786 occupations in the NueCareer bank, in BLS's four relative categories; width shows how many fall in each
- Low203 occupations · 26%
- Moderate194 occupations · 25%
- High · this job190 occupations · 24%
- Very high199 occupations · 25%
Source: BLS Employment Projections, AI exposure categories supplemental table.
- Exposure is relative. The categories rank occupations against each other; they are not a probability that a job is automated.
- BLS says exposure does not imply job loss, productivity gains, automation probability or wage effects. A highly exposed job can still grow if AI makes the people in it more productive.
- The classification reflects AI capabilities as the underlying studies measured them. Read the BLS method and limitations.
Inside the work
What AI can and cannot do in this job
O*NET rates how important each work activity is to an occupation and how often each working condition comes up. The ratings below are the ones that move the job's NueCareer AI-resilience score the most: the ones that pull it up, and the ones that pull it down. Only ratings clearly above the midpoint count.
What holds up
Physical, hands-on and person-to-person work
- Face-to-face discussions4.5/5O*NET work context, frequency or level
- Inspecting equipment, structures, or materials3.9/5O*NET work activity, importance
- Dealing with the public4.0/5O*NET work context, frequency or level
- Coaching and developing others3.5/5O*NET work activity, importance
What AI reaches first
Routine, repeatable and screen-based work
- Documenting/recording information4.1/5O*NET work activity, importance
- Performing administrative activities3.9/5O*NET work activity, importance
- Getting information4.5/5O*NET work activity, importance
- Working with computers4.1/5O*NET work activity, importance
The tasks O*NET lists for first-line supervisors of personal service workers
- Inform management about problems, such as employee disputes.
- Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications.
- Meet with managers or other supervisors to stay informed of changes affecting operations.
- Train workers in proper operational procedures and functions and explain company policies.
- Assign work schedules, following work requirements, to ensure quality and timely delivery of service.
- Participate in continuing education to stay abreast of industry trends and developments.
O*NET 31.0 Database task statements, most important first.
The jobs
Will there still be jobs?
Exposure says where AI meets the work. The BLS projection says what the labor market is expected to do over 2025–2035. BLS projects +6.3% change in employment over the decade, against 3.5% across all occupations, and about 12,000 openings a year once retirements and career changes are counted. About 114,110 people work in the job today, at a median of $48,590 a year (BLS OEWS, May 2025).
Full first-line supervisor of personal service workers profile: pay by state, entry route and skills
Options
Related careers less exposed to AI than first-line supervisors of personal service workers
Careers O*NET lists as related to the work, or in the same field at similar pay, that BLS places in a lower exposure category.
Animal Trainer
Personal Care and Service
- Median pay
- $39,990median a year
- Growth
- +4.2%
- Openings / yr
- 6,500
- Education
- High school
- Low
- BLS AI exposure
- 61/100
- resilience
Train animals for riding, harness, security, performance, or obedience, or for assisting persons with disabilities.
Exercise Trainer and Group Fitness Instructor
Personal Care and Service
- Median pay
- $47,160median a year
- Growth
- +7.3%
- Openings / yr
- 68,000
- Education
- High school
- Moderate
- BLS AI exposure
- 65/100
- resilience
Instruct or coach groups or individuals in exercise activities for the primary purpose of personal fitness.
Mortician, Undertaker, and Funeral Arranger
Personal Care and Service
- Median pay
- $55,010median a year
- Growth
- +3.0%
- Openings / yr
- 3,000
- Education
- Associate's
- Moderate
- BLS AI exposure
- 62/100
- resilience
Perform various tasks to arrange and direct individual funeral services, such as coordinating transportation of body to mortuary, interviewing family or other authorized person to arrange details, selecting pallbearer…
Skincare Specialist
Personal Care and Service
- Median pay
- $45,330median a year
- Growth
- +8.8%
- Openings / yr
- 14,200
- Education
- Certificate
- Moderate
- BLS AI exposure
- 61/100
- resilience
Provide skincare treatments to face and body to enhance an individual's appearance.
First-Line Supervisor of Security Workers
Protective Service
- Median pay
- $55,940median a year
- Growth
- +3.7%
- Openings / yr
- 6,800
- Education
- High school
- Moderate
- BLS AI exposure
- 52/100
- resilience
Directly supervise and coordinate activities of security workers and security guards.
Costume Attendant
Personal Care and Service
- Median pay
- $50,400median a year
- Growth
- +5.9%
- Openings / yr
- 1,700
- Education
- High school
- Moderate
- BLS AI exposure
- 50/100
- resilience
Select, fit, and take care of costumes for cast members, and aid entertainers.
Questions
Will AI Replace First-Line Supervisors of Personal Service Workers? FAQ
Will AI replace first-line supervisors of personal service workers?
Not replaced, but changed. BLS rates the exposure as high, so AI can help with a real share of the work, yet it still projects employment to grow faster than average. BLS defines exposure as AI being able to assist with or complete some of the work, and says it does not imply job loss, productivity gains or wage effects. BLS projects employment to change by +6.3% over 2025–2035, against 3.5% for all occupations, with about 12,000 openings a year.
How exposed are first-line supervisors of personal service workers to AI?
BLS sorts 786 occupations into four relative categories: low, moderate, high and very high. First-Line Supervisors of Personal Service Workers are in the high category, alongside 189 other occupations. The categories combine five public measures of where AI could be or already is used, and they compare occupations with each other rather than giving an absolute risk.
What parts of a first-line supervisor of personal service workers's job can AI do?
In O*NET's description of the work, the parts that overlap most with what AI handles well are documenting/recording information, performing administrative activities and getting information. The parts that hold up best are face-to-face discussions, inspecting equipment, structures, or materials and dealing with the public. These come from O*NET ratings of how important each activity is to the job, read through NueCareer's AI-resilience method.
Is being a first-line supervisor of personal service workers a safe career from AI?
On NueCareer's AI-resilience score, built from O*NET work activities, first-line supervisors of personal service workers score 41 out of 100, higher than 42% of the occupations we score. The job pays a median of $48,590 a year (BLS OEWS, May 2025). No job is fully safe from technological change, but the federal exposure category and the projected openings are the two numbers worth weighing.
What careers similar to first-line supervisors of personal service workers are less exposed to AI?
Animal Trainer (low exposure, $39,990 median), Exercise Trainer and Group Fitness Instructor (moderate exposure, $47,160 median), Mortician, Undertaker, and Funeral Arranger (moderate exposure, $55,010 median), Skincare Specialist (moderate exposure, $45,330 median). Each is in a lower BLS exposure category than first-line supervisors of personal service workers, and most are listed by O*NET as related to the work.
The AI exposure category is the Bureau of Labor Statistics'. The AI-resilience score and the activity breakdown are NueCareer's analysis of O*NET 31.0 Database data (method), not a federal figure. More: jobs most exposed to AI, jobs least exposed to AI, or check any job.