Office and Administrative Support

New Accounts Clerk Salary (2026), outlook and how to become one

Interview persons desiring to open accounts in financial institutions.

Median pay
$47,670
Growth to 2035
-6.5%
Openings a year
2,300
Typical entry
High school

The median pay for New Accounts Clerks is $47,670 a year ($22.92/hr), according to BLS OEWS, May 2025. Employment is projected to fall 6.5% through 2035, with about 2,300 openings a year (BLS EP, 2025–2035). Typical entry-level education: High school diploma or equivalent.

  • SOC 43-4141
  • Office and Administrative Support
  • Last updated October 9, 2026

At a glance

New Accounts Clerk in four numbers

Median pay
$47,670a year, or $22.92/hr
Lowest 10% $38KTop 10% $61K

US median, all jobs: $50,980

BLS OEWS, May 2025
Projected growth
-6.5%Declining
This career
−6.5%
All jobs
+3.5%
Projected employment change, 2025–2035
ItemValue
This career−6.5%
All jobs+3.5%
BLS EP, 2025–2035
Openings a year
2,30037,900 jobs today
  • Jobs in 202537.9K
  • Projected 203535.5K
Employment, 2025–2035
ItemValue
Jobs in 202537.9K
Projected 203535.5K
BLS EP, 2025–2035
Typical education
High schoolneeded to enter
  • High school45.6%
  • Certificate15.5%
  • Some college28.2%
  • Associate's10.7%
Highest education held by new accounts clerks
SegmentValue
High school45.6%
Certificate15.5%
Some college28.2%
Associate's10.7%
BLS EP, 2025–2035; mix: O*NET

Also advertised as: Banking Services Representative, Customer Service Specialist, Financial Service Representative, Financial Services Representative, Member Service Representative, New Accounts Clerk.

Pay

How much do New Accounts Clerks make?

Annual pay, lowest-paid to highest-paid

Every new accounts clerk in the US, by percentile of annual wage

Median

$47,670

Middle half earn $43,920 to $55,100

10th
$38,180
25th
$43,920
75th
$55,100
90th
$60,910

All US occupations: $50,980

New Accounts Clerk annual wages
PercentileValue
10th$38,180
25th$43,920
Median$47,670
75th$55,100
90th$60,910
All US occupations$50,980

Source: BLS OEWS, May 2025

Median annual wage
$47,670
Median hourly wage
$22.92/hr
Mean annual wage
$49,370
People employed
36,860

Versus all US occupations

At $47,670, New Accounts Clerks earn 6% below the $50,980 median across all US occupations, a difference of $3,310 a year.

Versus office and administrative support occupations

Inside the Office and Administrative Support group, where the middle occupation pays $49,230, this is 3% below the group median.

Pay range

The top 10% earn $60,910 or more while the bottom 10% earn $38,180, a gap of 1.6×. That is a narrow spread, so experience and employer move pay less than in most occupations.

Rank in the bank

This median pays more than 17% of the 1,741 occupations in the NueCareer career bank.

Cost of living

District of Columbia posts the highest raw median ($60,990), but once local prices are taken into account North Dakota leads at $65,165 in national-average dollars.

Pay by state

Which states pay New Accounts Clerks the most?

State medians come from the same OEWS release as the national figures. The cost-of-living column divides each state median by that state's BEA Regional Price Parity, restating pay in national-average dollars so a high-cost state and a low-cost one can be compared directly.

Top 10 states by median annual wage for New Accounts Clerks
StateMedianCOL-adjustedEmployed
1District of Columbia$60,990$55,495N/A
2North Dakota$57,970$65,165140
3New York$57,950$53,6974,800
4New Jersey$57,240$52,608230
5Connecticut$57,080$55,091420
6Washington$52,830$49,368310
7California$52,100$47,056950
8New Mexico$51,380$55,719150
9Missouri$50,270$55,353590
10Tennessee$49,770$54,174420
See all 46 states, sortable, with cost-of-living adjustments

Job outlook

Is New Accounts Clerk a growing career?

Projected change in jobs

Employment change over 2025–2035, against every US occupation

New Accounts Clerks
−6.5%
All US occupations
+3.5%

Declining. -6.5% projected growth vs 3.5% for all occupations.

Projected employment change, 2025–2035
ItemValue
New Accounts Clerks−6.5%
All US occupations+3.5%

Source: BLS EP, 2025–2035

Declining

BLS projects employment of New Accounts Clerks to change -6.5% over 2025–2035, while total US employment is projected to rise 3.5%. That is 2,500 fewer jobs.

Annual openings

About 2,300 openings are projected each year, 6.1% of the 37,900 jobs that existed in 2025. Most come from workers leaving the occupation, not from growth alone.

Overall employment of financial clerks is projected to grow 4 percent from 2025 to 2035, decline.

Many of those openings are expected to result from the need to replace workers who transfer to different occupations or exit the labor force, such as to retire.

The availability of online tools, which allow financial customers to perform many tasks themselves, is expected to reduce demand for occupations such as new accounts clerks; procurement clerks; and credit authorizers, checkers, and clerks. Similarly, productivity-enhancing technology is expected to limit demand for other clerks, such as payroll and timekeeping clerks, loan interviewers and clerks, brokerage clerks, and insurance claims and policy processing clerks.

Getting in

How to become a New Accounts Clerk

A high school diploma or equivalent is typically required for most financial clerk jobs. These workers typically learn their duties through on-the-job training.

  1. 1

    Typical entry-level education

    High school diploma or equivalent

  2. 2

    Work experience in a related occupation

    None

  3. 3

    Typical on-the-job training

    Moderate-term on-the-job training

  4. 4

    Preparation needed (O*NET job zone)

    Some preparation

BLS Employment Projections, 2025–2035; job zone from O*NET 31.0 Database.

What education people in the job have

O*NET incumbent survey: the highest level of education reported by people already working as new accounts clerks.

  • High School Diploma or the equivalent (such as a GED)45.6%
  • Some College Courses28.2%
  • Post-Secondary Certificate15.5%
  • Associate's Degree or other 2-year degree10.7%
Highest education held by new accounts clerks
ItemValue
High School Diploma or the equivalent (such as a GED)45.6%
Some College Courses28.2%
Post-Secondary Certificate15.5%
Associate's Degree or other 2-year degree10.7%

Source: O*NET 31.0 Database

Full BLS Occupational Outlook Handbook entry

The work

What does a New Accounts Clerk do?

Interview persons desiring to open accounts in financial institutions. Explain account services available to prospective customers and assist them in preparing applications.

Financial clerks do administrative work for many types of organizations. They keep records, help customers, and carry out transactions that involve money.

Day-to-day tasks

  1. Refer customers to appropriate bank personnel to meet their financial needs.
  2. Inform customers of procedures for applying for services, such as ATM cards, direct deposit of checks, and certificates of deposit.
  3. Interview customers to obtain information needed for opening accounts or renting safe-deposit boxes.
  4. Answer customers' questions and explain available services, such as deposit accounts, bonds, and securities.
  5. Compile information about new accounts, enter account information into computers, and file related forms or other documents.
  6. Investigate and correct errors upon customers' request, according to customer and bank records.
  7. Collect and record customer deposits and fees and issue receipts, using computers.
  8. Perform teller duties as required.

O*NET core tasks, ordered by reported importance.

Working conditions and hours

Most financial clerks work full time.

Where the work happens

  • Indoors, climate-controlled

    NeverEvery day
  • Outdoors in all weather

    NeverEvery day

    Almost never works outdoors.

Physical demands

  • Sitting

    NeverAlmost all the time
  • Standing

    NeverAlmost all the time
  • Bending or twisting

    NeverAlmost all the time

Working with people

  • Contact with other people

    NoneConstant

    Constant contact with other people.

  • Face-to-face discussions

    NeverEvery day

    Face-to-face discussions every day.

  • Dealing with the public

    Not importantExtremely important

    Dealing with customers or the public is very important.

Pressure and stakes

  • Strict deadlines

    NeverEvery day
  • Conflict situations

    NeverEvery day
  • Cost of a mistake

    Not seriousExtremely serious

Autonomy

  • Freedom to decide

    NoneA lot

Schedules: BLS Occupational Outlook Handbook, 2025–2035 edition. Conditions: O*NET Work Context survey. Each item has its own scale, so each dot is read against the two answers that end its own line.

Core skills

O*NET importance, 1 to 5

  • Active Listening4.0
  • Speaking4.0
  • Reading Comprehension3.5
  • Critical Thinking3.1
  • Monitoring3.1
  • Writing3.0
  • Mathematics2.9
  • Active Learning2.8
Core skills for New Accounts Clerks
ItemValue
Active Listening4.0
Speaking4.0
Reading Comprehension3.5
Critical Thinking3.1
Monitoring3.1
Writing3.0
Mathematics2.9
Active Learning2.8

Source: O*NET 31.0 Database

Transferable skills

O*NET importance, 1 to 5

  • Service Orientation3.4
  • Social Perceptiveness3.3
  • Coordination3.1
  • Persuasion3.0
  • Judgment and Decision Making3.0
  • Time Management2.9
  • Complex Problem Solving2.8
  • Negotiation2.4
Transferable skills for New Accounts Clerks
ItemValue
Service Orientation3.4
Social Perceptiveness3.3
Coordination3.1
Persuasion3.0
Judgment and Decision Making3.0
Time Management2.9
Complex Problem Solving2.8
Negotiation2.4

Source: O*NET 31.0 Database

Tools and software

  • Document management software · in demand
  • Office suite software · in demand
  • Presentation software · in demand
  • Spreadsheet software · in demand
  • Word processing software · in demand
  • Customer relationship management CRM software
  • Data base user interface and query software
  • Electronic mail software
  • Enterprise resource planning ERP software
  • Financial analysis software
  • Internet browser software

“In demand” marks an O*NET Employer-Based Hot Technology, software named in real job postings for this occupation.

Personality fit

What personality type suits a New Accounts Clerk?

Interest profile

O*NET Occupational Interests (RIASEC), scored 1 to 7

New Accounts Clerk · Realistic: 1New Accounts Clerk · Investigative: 2New Accounts Clerk · Artistic: 1New Accounts Clerk · Social: 4New Accounts Clerk · Enterprising: 5New Accounts Clerk · Conventional: 7
New Accounts Clerk interest profile
AxisNew Accounts Clerk
Realistic1
Investigative2
Artistic1
Social4
Enterprising5
Conventional7

Source: O*NET 31.0 Database

What the work is built around

Day to day this is work built around organising, following procedures and working precisely with data, combined with leading, persuading, selling and making decisions.

  • Conventional6.9
  • Enterprising4.7
  • Social3.7
  • Investigative1.9
  • Realistic1.4
  • Artistic1.0

Closest MBTI types

NueCareer fit scores: cosine similarity between each MBTI type's interest vector and this occupation's O*NET interest profile. Not a BLS or O*NET figure; the method is documented on our methodology page.

Questions

New Accounts Clerk: frequently asked questions

How much do New Accounts Clerks make?

New Accounts Clerks earn a median of $47,670 a year (BLS OEWS, May 2025), 6% below the $50,980 median for all US occupations. That works out at $22.92/hr. The middle half earn between $43,920 and $55,100. The top 10% earn $60,910 or more.

Do you need a degree to become a New Accounts Clerk?

No. A bachelor's degree is not the norm: BLS reports a high school diploma or equivalent as the typical entry-level education for New Accounts Clerks. BLS also lists moderate-term on-the-job training as typical on-the-job training. In O*NET's survey of people already doing the job, 45.6% hold high school diploma or the equivalent (such as a ged).

Is New Accounts Clerk a growing career?

No. BLS projects employment to fall 6.5% over 2025–2035, a loss of 2,500 jobs (BLS EP, 2025–2035). BLS still projects about 2,300 openings a year, mostly from workers retiring or moving to other work.

What does a New Accounts Clerk do?

Financial clerks do administrative work for many types of organizations. A core O*NET task: refer customers to appropriate bank personnel to meet their financial needs. Employers most often ask for Document management software, Office suite software, Presentation software.

Which states pay New Accounts Clerks the most?

The highest state medians for New Accounts Clerks are District of Columbia ($60,990), North Dakota ($57,970), New York ($57,950) (BLS OEWS, May 2025). Adjusted for local prices using BEA Regional Price Parities, North Dakota moves to the top at $65,165.

What personality type suits a New Accounts Clerk?

O*NET scores New Accounts Clerks highest on the Conventional, Enterprising and Social interest areas, so the work mixes organising, following procedures and working precisely with data with leading, persuading, selling and making decisions. On NueCareer's MBTI-to-interest mapping the closest types are ESFJ, ESTJ. Personality is a fit signal, not a gate. The free NueCareer quiz scores your own profile against all 1,731 careers in the bank.