State medians come from the same OEWS release as the national figures. The cost-of-living column divides each state median by that state's BEA Regional Price Parity, restating pay in national-average dollars so a high-cost state and a low-cost one can be compared directly.
Interviewer, Except Eligibility and Loan Salary (2026): Data, Outlook & How to Become One
Interviewers, Except Eligibility and Loan earn a median of $45,920 per year ($22.08/hr) (BLS OEWS, May 2025). Employment is projected to fall 11.6% through 2034, with about 15,800 openings a year (BLS EP, 2024–2034). Typical entry-level education: High school diploma or equivalent.
SOC 43-4111Office and Administrative SupportLast updated August 15, 2026
- Median pay
- $45,920
- Projected growth
- -11.6%
- Openings a year
- 15,800
- Typical education
- High school
BLS OEWS, May 2025
BLS EP, 2024–2034
BLS EP, 2024–2034
BLS EP, 2024–2034
Also advertised as: Admissions Clerk, Admissions Representative, Admitting Representative, Data Collection Assistant, Interviewer, Market Research Interviewer.
How much do Interviewers, Except Eligibility and Loan make?
10th percentile$33,900
Entry / lowest-paid tenth
25th percentile$38,330
Lower quartile
Median (50th)$45,920
Half earn more, half earn less
75th percentile$53,090
Upper quartile
90th percentile$62,810
Top-paid tenth
| Median annual wage | $45,920 |
|---|---|
| Median hourly wage | $22.08/hr |
| Mean annual wage | $47,240 |
| People employed | 148,060 |
Versus all US occupations
At $45,920, Interviewers, Except Eligibility and Loan earn 10% below the $50,980 median across all US occupations, a difference of $5,060 a year.
Versus office and administrative support occupations
Inside the Office and Administrative Support group, where the middle occupation pays $48,500, this is 5% below the group median.
Pay range
The top 10% earn $62,810 or more while the bottom 10% earn $33,900, a gap of 1.9×. That is a typical spread for a US occupation.
Rank in the bank
This median pays more than 18% of the 923 occupations in the NueCareer career bank.
Highest-paying state
California pays the most at $56,880, and still leads at $51,373 once local prices are taken into account.
Which states pay Interviewers, Except Eligibility and Loan the most?
| State | Median | COL-adjusted | Employed |
|---|---|---|---|
| California | $56,880 | $51,373 | 22,250 |
| New York | $55,410 | $51,343 | 9,260 |
| Washington | $51,090 | $47,742 | 3,050 |
| Oregon | $50,730 | $49,080 | 1,710 |
| Massachusetts | $50,340 | $47,600 | 3,050 |
| Minnesota | $49,980 | $50,679 | 1,950 |
| Rhode Island | $49,780 | $48,670 | 370 |
| District of Columbia | $49,730 | $45,250 | 640 |
| Colorado | $49,660 | $48,189 | 5,360 |
| Vermont | $49,480 | $50,511 | 380 |
Is Interviewer, Except Eligibility and Loan a growing career?
Interviewers, Except Eligibility and Loan-11.6%
All US occupations3.1%
-11.6% projected growth vs 3.1% for all occupations.
Declining
BLS projects employment of Interviewers, Except Eligibility and Loan to change -11.6% over 2024–2034, while total US employment is projected to rise 3.1%. That is 19,100 fewer jobs.
Annual openings
About 15,800 openings are projected each year, 9.6% of the 164,300 jobs that existed in 2024. Most come from workers leaving the occupation, not from growth alone.
Overall employment of information clerks is projected to grow 3 percent from 2024 to 2034, decline.
Many of those openings are expected to result from the need to replace workers who transfer to different occupations or exit the labor force, such as to retire.
Projected employment of information clerks varies by occupation (see table).
The increased use of online ordering and self-service systems will limit demand for some of these workers, such as order clerks and human resources assistants.
How to become an Interviewer, Except Eligibility and Loan
Information clerks typically need a high school diploma and learn their skills on the job.
| Typical entry-level education | High school diploma or equivalent |
|---|---|
| Preparation needed (O*NET job zone) | Some preparation |
| Work experience in a related occupation | None |
| Typical on-the-job training | Short-term on-the-job training |
What education people in the job have
O*NET incumbent survey: the highest level of education reported by people already working as interviewers, except eligibility and loan.
- High School Diploma42.4%
- Associate's Degree (or other 2-year degree)33.5%
- Post-Secondary Certificate17.1%
- Some College Courses5.9%
- Bachelor's Degree0.9%
What does an Interviewer, Except Eligibility and Loan do?
Interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.
Information clerks do routine clerical tasks such as maintaining records, collecting data, and providing information to customers.
Day-to-day tasks
- Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency.
- Meet with supervisor daily to submit completed assignments and discuss progress.
- Identify and report problems in obtaining valid data.
- Perform patient services, such as answering the telephone or assisting patients with financial or medical questions.
- Review data obtained from interview for completeness and accuracy.
- Supervise or train other staff members.
- Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options.
- Perform office duties, such as telemarketing or customer service inquiries, maintaining staff records, billing patients, or receiving payments.
O*NET core tasks, ordered by reported importance.
Core skills
- Active Listening4.0/5
- Speaking3.9/5
- Reading Comprehension3.5/5
- Writing3.3/5
- Critical Thinking3.3/5
- Monitoring3.0/5
- Active Learning2.9/5
- Learning Strategies2.9/5
Transferable skills
- Social Perceptiveness3.4/5
- Service Orientation3.3/5
- Time Management3.3/5
- Complex Problem Solving3.1/5
- Coordination3.0/5
- Persuasion3.0/5
- Negotiation3.0/5
- Instructing2.9/5
Tools and software
- Electronic mail software · in demand
- Enterprise resource planning ERP software · in demand
- Medical software · in demand
- Office suite software · in demand
- Presentation software · in demand
- Project management software · in demand
- Spreadsheet software · in demand
- Video conferencing software · in demand
- Word processing software · in demand
- Analytical or scientific software
- Customer relationship management CRM software
- Data base user interface and query software
“In demand” marks an O*NET Employer-Based Hot Technology, software named in real job postings for this occupation.
What personality type suits an Interviewer, Except Eligibility and Loan?
Interest profile: O*NET Occupational Interests, scored 1–7
Realistic1.0
Investigative1.9
Artistic1.4
Socialprimary4.1
Enterprisingprimary3.7
Conventionalprimary6.0
Day to day this is work built around organising, following procedures and working precisely with data, combined with teaching, helping and working directly with other people.
Closest MBTI types
NueCareer fit scores: cosine similarity between each MBTI type's interest vector and this occupation's O*NET interest profile. Not a BLS or O*NET figure; the method is documented on our methodology page.
Interviewer, Except Eligibility and Loan: frequently asked questions
How much do Interviewers, Except Eligibility and Loan make?
Interviewers, Except Eligibility and Loan earn a median of $45,920 a year (BLS OEWS, May 2025), 10% below the $50,980 median for all US occupations. That works out at $22.08/hr. The middle half earn between $38,330 and $53,090. The top 10% earn $62,810 or more.
Do you need a degree to become an Interviewer, Except Eligibility and Loan?
No. A bachelor's degree is not the norm: BLS reports a high school diploma or equivalent as the typical entry-level education for Interviewers, Except Eligibility and Loan. BLS also lists short-term on-the-job training as typical on-the-job training. In O*NET's survey of people already doing the job, 42.4% hold high school diploma.
Is Interviewer, Except Eligibility and Loan a growing career?
No. BLS projects employment to fall 11.6% over 2024–2034, a loss of 19,100 jobs (BLS EP, 2024–2034). BLS still projects about 15,800 openings a year, mostly from workers retiring or moving to other work.
What does an Interviewer, Except Eligibility and Loan do?
Information clerks do routine clerical tasks such as maintaining records, collecting data, and providing information to customers. A core O*NET task: ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency. Employers most often ask for Electronic mail software, Enterprise resource planning ERP software, Medical software.
Which states pay Interviewers, Except Eligibility and Loan the most?
The highest state medians for Interviewers, Except Eligibility and Loan are California ($56,880), New York ($55,410), Washington ($51,090) (BLS OEWS, May 2025).
What personality type suits an Interviewer, Except Eligibility and Loan?
O*NET scores Interviewers, Except Eligibility and Loan highest on the Conventional, Social and Enterprising interest areas, so the work mixes organising, following procedures and working precisely with data with teaching, helping and working directly with other people. On NueCareer's MBTI-to-interest mapping that lines up most closely with ESFJ personalities. Personality is a fit signal, not a gate. The free NueCareer quiz scores your own profile against all 923 occupations in the bank.