Office and Administrative Support

Mail Clerk and Mail Machine Operator, Except Postal Service Salary (2026), outlook and how to become one

Prepare incoming and outgoing mail for distribution.

Median pay
$39,280
Growth to 2035
-7.2%
Openings a year
4,700
Typical entry
High school

Mail Clerks and Mail Machine Operators, Except Postal Service earn a median of $39,280 per year ($18.89/hr) (BLS OEWS, May 2025). Employment is projected to fall 7.2% through 2035, with about 4,700 openings a year (BLS EP, 2025–2035). Typical entry-level education: High school diploma or equivalent.

  • SOC 43-9051
  • Office and Administrative Support
  • Last updated October 9, 2026

At a glance

Mail Clerk and Mail Machine Operator, Except Postal Service in four numbers

Median pay
$39,280a year, or $18.89/hr
Lowest 10% $31KTop 10% $55K

US median, all jobs: $50,980

BLS OEWS, May 2025
Projected growth
-7.2%Declining
This career
−7.2%
All jobs
+3.5%
Projected employment change, 2025–2035
ItemValue
This career−7.2%
All jobs+3.5%
BLS EP, 2025–2035
Openings a year
4,70057,800 jobs today
  • Jobs in 202557.8K
  • Projected 203553.6K
Employment, 2025–2035
ItemValue
Jobs in 202557.8K
Projected 203553.6K
BLS EP, 2025–2035
Typical education
High schoolneeded to enter
  • Less than high school45.4%
  • High school48.4%
  • Associate's6.2%
Highest education held by mail clerks and mail machine operators, except postal service
SegmentValue
Less than high school45.4%
High school48.4%
Associate's6.2%
BLS EP, 2025–2035; mix: O*NET

Also advertised as: Insert Operator, Inserter Operator, Mail Clerk, Mail Handler, Mail Machine Operator, Mail Processor.

Pay

How much do Mail Clerks and Mail Machine Operators, Except Postal Service make?

Annual pay, lowest-paid to highest-paid

Every mail clerk and mail machine operator, except postal service in the US, by percentile of annual wage

Median

$39,280

Middle half earn $35,470 to $46,450

10th
$30,780
25th
$35,470
75th
$46,450
90th
$54,820

All US occupations: $50,980

Mail Clerk and Mail Machine Operator, Except Postal Service annual wages
PercentileValue
10th$30,780
25th$35,470
Median$39,280
75th$46,450
90th$54,820
All US occupations$50,980

Source: BLS OEWS, May 2025

Median annual wage
$39,280
Median hourly wage
$18.89/hr
Mean annual wage
$41,650
People employed
55,230

Versus all US occupations

At $39,280, Mail Clerks and Mail Machine Operators, Except Postal Service earn 23% below the $50,980 median across all US occupations, a difference of $11,700 a year.

Versus office and administrative support occupations

Inside the Office and Administrative Support group, where the middle occupation pays $49,230, this is 20% below the group median.

Pay range

The top 10% earn $54,820 or more while the bottom 10% earn $30,780, a gap of 1.8×. That is a narrow spread, so experience and employer move pay less than in most occupations.

Rank in the bank

This median pays more than 7% of the 1,741 occupations in the NueCareer career bank.

Cost of living

District of Columbia posts the highest raw median ($49,240), but once local prices are taken into account Vermont leads at $46,326 in national-average dollars.

Pay by state

Which states pay Mail Clerks and Mail Machine Operators, Except Postal Service the most?

State medians come from the same OEWS release as the national figures. The cost-of-living column divides each state median by that state's BEA Regional Price Parity, restating pay in national-average dollars so a high-cost state and a low-cost one can be compared directly.

Top 10 states by median annual wage for Mail Clerks and Mail Machine Operators, Except Postal Service
StateMedianCOL-adjustedEmployed
1District of Columbia$49,240$44,804310
2Massachusetts$48,860$46,2001,050
3Washington$46,380$43,3411,360
4Vermont$45,380$46,326120
5Utah$45,150$45,669460
6Minnesota$44,840$45,4671,170
7Maine$44,780$46,141160
8California$44,410$40,1104,710
9Connecticut$43,970$42,438680
10New Jersey$43,700$40,1642,210
See all 51 states, sortable, with cost-of-living adjustments

Job outlook

Is Mail Clerk and Mail Machine Operator, Except Postal Service a growing career?

Projected change in jobs

Employment change over 2025–2035, against every US occupation

Mail Clerks and Mail Machine Operators, Except Postal Service
−7.2%
All US occupations
+3.5%

Declining. -7.2% projected growth vs 3.5% for all occupations.

Projected employment change, 2025–2035
ItemValue
Mail Clerks and Mail Machine Operators, Except Postal Service−7.2%
All US occupations+3.5%

Source: BLS EP, 2025–2035

Declining

BLS projects employment of Mail Clerks and Mail Machine Operators, Except Postal Service to change -7.2% over 2025–2035, while total US employment is projected to rise 3.5%. That is 4,100 fewer jobs.

Annual openings

About 4,700 openings are projected each year, 8.1% of the 57,800 jobs that existed in 2025. Most come from workers leaving the occupation, not from growth alone.

Getting in

How to become a Mail Clerk and Mail Machine Operator, Except Postal Service

  1. 1

    Typical entry-level education

    High school diploma or equivalent

  2. 2

    Work experience in a related occupation

    None

  3. 3

    Typical on-the-job training

    Short-term on-the-job training

  4. 4

    Preparation needed (O*NET job zone)

    Little or no preparation

BLS Employment Projections, 2025–2035; job zone from O*NET 31.0 Database.

What education people in the job have

O*NET incumbent survey: the highest level of education reported by people already working as mail clerks and mail machine operators, except postal service.

  • High School Diploma or the equivalent (such as a GED)48.4%
  • Less than a High School Diploma45.4%
  • Associate's Degree or other 2-year degree6.2%
Highest education held by mail clerks and mail machine operators, except postal service
ItemValue
High School Diploma or the equivalent (such as a GED)48.4%
Less than a High School Diploma45.4%
Associate's Degree or other 2-year degree6.2%

Source: O*NET 31.0 Database

The work

What does a Mail Clerk and Mail Machine Operator, Except Postal Service do?

Prepare incoming and outgoing mail for distribution. Time-stamp, open, read, sort, and route incoming mail; and address, seal, stamp, fold, stuff, and affix postage to outgoing mail or packages. Duties may also include keeping necessary records and completed forms.

Day-to-day tasks

  1. Sort and route incoming mail, and collect outgoing mail, using carts as necessary.
  2. Determine manner in which mail is to be sent, and prepare it for delivery to mailing facilities.
  3. Answer inquiries regarding shipping or mailing policies.
  4. Affix postage to packages or letters by hand, or stamp materials, using postage meters.
  5. Weigh packages or letters to determine postage needed, using weighing scales and rate charts.
  6. Verify that items are addressed correctly, marked with the proper postage, and in suitable condition for processing.
  7. Seal or open envelopes, by hand or by using machines.
  8. Remove containers of sorted mail or parcels and transfer them to designated areas according to established procedures.

O*NET core tasks, ordered by reported importance.

Working conditions and hours

Where the work happens

  • Indoors, climate-controlled

    NeverEvery day

    Indoors, in a climate-controlled space, every day.

  • Outdoors in all weather

    NeverEvery day

    Almost never works outdoors.

Physical demands

  • Sitting

    NeverAlmost all the time
  • Standing

    NeverAlmost all the time
  • Bending or twisting

    NeverAlmost all the time

Working with people

  • Contact with other people

    NoneConstant

    Constant contact with other people.

  • Face-to-face discussions

    NeverEvery day
  • Dealing with the public

    Not importantExtremely important

Pressure and stakes

  • Strict deadlines

    NeverEvery day

    Meeting strict deadlines at least weekly.

  • Conflict situations

    NeverEvery day
  • Cost of a mistake

    Not seriousExtremely serious

Autonomy

  • Freedom to decide

    NoneA lot

    A lot of freedom to make decisions without checking first.

Conditions: O*NET Work Context survey. Each item has its own scale, so each dot is read against the two answers that end its own line.

Core skills

O*NET importance, 1 to 5

  • Reading Comprehension3.0
  • Speaking3.0
  • Critical Thinking3.0
  • Monitoring3.0
  • Active Listening2.9
  • Writing2.9
  • Mathematics2.3
  • Active Learning2.3
Core skills for Mail Clerks and Mail Machine Operators, Except Postal Service
ItemValue
Reading Comprehension3.0
Speaking3.0
Critical Thinking3.0
Monitoring3.0
Active Listening2.9
Writing2.9
Mathematics2.3
Active Learning2.3

Source: O*NET 31.0 Database

Transferable skills

O*NET importance, 1 to 5

  • Time Management3.0
  • Coordination2.9
  • Operations Monitoring2.9
  • Operation and Control2.9
  • Judgment and Decision Making2.9
  • Social Perceptiveness2.8
  • Service Orientation2.6
  • Quality Control Analysis2.4
Transferable skills for Mail Clerks and Mail Machine Operators, Except Postal Service
ItemValue
Time Management3.0
Coordination2.9
Operations Monitoring2.9
Operation and Control2.9
Judgment and Decision Making2.9
Social Perceptiveness2.8
Service Orientation2.6
Quality Control Analysis2.4

Source: O*NET 31.0 Database

Tools and software

  • Data base user interface and query software · in demand
  • Document management software · in demand
  • Electronic mail software · in demand
  • Office suite software · in demand
  • Operating system software · in demand
  • Presentation software · in demand
  • Spreadsheet software · in demand
  • Word processing software · in demand
  • Accounting software
  • Internet browser software
  • Mailing and shipping software

“In demand” marks an O*NET Employer-Based Hot Technology, software named in real job postings for this occupation.

Personality fit

What personality type suits a Mail Clerk and Mail Machine Operator, Except Postal Service?

Interest profile

O*NET Occupational Interests (RIASEC), scored 1 to 7

Mail Clerk and Mail Machine Operator, Except Postal Service · Realistic: 4Mail Clerk and Mail Machine Operator, Except Postal Service · Investigative: 1Mail Clerk and Mail Machine Operator, Except Postal Service · Artistic: 1Mail Clerk and Mail Machine Operator, Except Postal Service · Social: 2Mail Clerk and Mail Machine Operator, Except Postal Service · Enterprising: 2Mail Clerk and Mail Machine Operator, Except Postal Service · Conventional: 6
Mail Clerk and Mail Machine Operator, Except Postal Service interest profile
AxisMail Clerk and Mail Machine Operator, Except Postal Service
Realistic4
Investigative1
Artistic1
Social2
Enterprising2
Conventional6

Source: O*NET 31.0 Database

What the work is built around

Day to day this is work built around organising, following procedures and working precisely with data, combined with hands-on, practical work with tools, machines or the outdoors.

  • Conventional6.5
  • Realistic4.0
  • Enterprising2.1
  • Social2.0
  • Investigative1.0
  • Artistic1.0

Closest MBTI types

NueCareer fit scores: cosine similarity between each MBTI type's interest vector and this occupation's O*NET interest profile. Not a BLS or O*NET figure; the method is documented on our methodology page.

Questions

Mail Clerk and Mail Machine Operator, Except Postal Service: frequently asked questions

How much do Mail Clerks and Mail Machine Operators, Except Postal Service make?

Mail Clerks and Mail Machine Operators, Except Postal Service earn a median of $39,280 a year (BLS OEWS, May 2025), 23% below the $50,980 median for all US occupations. That works out at $18.89/hr. The middle half earn between $35,470 and $46,450. The top 10% earn $54,820 or more.

Do you need a degree to become a Mail Clerk and Mail Machine Operator, Except Postal Service?

No. A bachelor's degree is not the norm: BLS reports a high school diploma or equivalent as the typical entry-level education for Mail Clerks and Mail Machine Operators, Except Postal Service. BLS also lists short-term on-the-job training as typical on-the-job training. In O*NET's survey of people already doing the job, 48.4% hold high school diploma or the equivalent (such as a ged).

Is Mail Clerk and Mail Machine Operator, Except Postal Service a growing career?

No. BLS projects employment to fall 7.2% over 2025–2035, a loss of 4,100 jobs (BLS EP, 2025–2035). BLS still projects about 4,700 openings a year, mostly from workers retiring or moving to other work.

What does a Mail Clerk and Mail Machine Operator, Except Postal Service do?

Prepare incoming and outgoing mail for distribution. A core O*NET task: sort and route incoming mail, and collect outgoing mail, using carts as necessary. Employers most often ask for Data base user interface and query software, Document management software, Electronic mail software.

Which states pay Mail Clerks and Mail Machine Operators, Except Postal Service the most?

The highest state medians for Mail Clerks and Mail Machine Operators, Except Postal Service are District of Columbia ($49,240), Massachusetts ($48,860), Washington ($46,380) (BLS OEWS, May 2025). Adjusted for local prices using BEA Regional Price Parities, Vermont moves to the top at $46,326.

What personality type suits a Mail Clerk and Mail Machine Operator, Except Postal Service?

O*NET scores Mail Clerks and Mail Machine Operators, Except Postal Service highest on the Conventional and Realistic interest areas, so the work mixes organising, following procedures and working precisely with data with hands-on, practical work with tools, machines or the outdoors. On NueCareer's MBTI-to-interest mapping the closest types are ISTJ, ISFJ, ESTJ. Personality is a fit signal, not a gate. The free NueCareer quiz scores your own profile against all 1,731 careers in the bank.