Monitors fleets of driverless robotaxis from an operations center and gives vehicles guidance when they meet a situation they cannot resolve on their own. BLS does not publish separate figures for dispatchers, except police, fire, and ambulance; it counts them within dispatcher (SOC 43-5032), whose median pay is $50,340 a year (BLS OEWS, May 2025). Typical entry-level education: High school diploma or equivalent.
- SOC 43-5032
- Office and Administrative Support
- Last updated October 9, 2026
At a glance
Autonomous Vehicle Remote Assistance Operator in four numbers
- Median pay
- $50,340a year, or $24.20/hrBLS OEWS, May 2025Lowest 10% $36KTop 10% $78K
US median, all jobs: $50,980
- Projected growth
- -0.7%DecliningBLS EP, 2025–2035This career−0.7%All jobs+3.5%
Projected employment change, 2025–2035 Item Value This career −0.7% All jobs +3.5% - Openings a year
- 16,000203,500 jobs todayBLS EP, 2025–2035
- Jobs in 2025203.5K
- Projected 2035202.1K
Employment, 2025–2035 Item Value Jobs in 2025 203.5K Projected 2035 202.1K - Typical education
- High schoolneeded to enterBLS EP, 2025–2035; mix: O*NET
- Less than high school5%
- High school47.4%
- Certificate7.1%
- Some college25.6%
- Associate's7.9%
- Bachelor's7%
Highest education held by dispatchers, except police, fire, and ambulance Segment Value Less than high school 5% High school 47.4% Certificate 7.1% Some college 25.6% Associate's 7.9% Bachelor's 7%
Also advertised as: Remote Assistance Operator, Fleet Response Specialist, Remote Vehicle Assistance Agent, Autonomous Vehicle Remote Operator, Teleoperations Specialist.
Pay
How much do Dispatchers, Except Police, Fire, and Ambulance make?
Every autonomous vehicle remote assistance operator in the US, by percentile of annual wage
Median
$50,340
Middle half earn $42,750 to $62,450
- 10th
- $36,030
- 25th
- $42,750
- 75th
- $62,450
- 90th
- $78,140
All US occupations: $50,980
| Percentile | Value |
|---|---|
| 10th | $36,030 |
| 25th | $42,750 |
| Median | $50,340 |
| 75th | $62,450 |
| 90th | $78,140 |
| All US occupations | $50,980 |
Source: BLS OEWS, May 2025
- Median annual wage
- $50,340
- Median hourly wage
- $24.20/hr
- Mean annual wage
- $54,740
- People employed
- 202,810
Versus all US occupations
At $50,340, the median for Dispatchers, Except Police, Fire, and Ambulance sits in line with the $50,980 median across all US occupations.
Versus office and administrative support occupations
The median is typical for the Office and Administrative Support group, where the middle occupation pays $49,230.
Pay range
The top 10% earn $78,140 or more while the bottom 10% earn $36,030, a gap of 2.2×. That is a typical spread for a US occupation.
Rank in the bank
This median pays more than 22% of the 1,741 occupations in the NueCareer career bank.
Highest-paying state
District of Columbia pays the most at $72,260, and still leads at $65,750 once local prices are taken into account.
Pay by state
Which states pay Dispatchers, Except Police, Fire, and Ambulance the most?
State medians come from the same OEWS release as the national figures. The cost-of-living column divides each state median by that state's BEA Regional Price Parity, restating pay in national-average dollars so a high-cost state and a low-cost one can be compared directly.
| State | Median | COL-adjusted | Employed |
|---|---|---|---|
| 1District of Columbia | $72,260 | $65,750 | 300 |
| 2Washington | $59,330 | $55,442 | 4,920 |
| 3Minnesota | $59,220 | $60,048 | 2,760 |
| 4North Dakota | $57,580 | $64,726 | 600 |
| 5Illinois | $57,240 | $57,264 | N/A |
| 6Delaware | $57,170 | $57,280 | 670 |
| 7Alaska | $56,730 | $55,423 | 570 |
| 8Vermont | $56,360 | $57,535 | 260 |
| 9New York | $55,810 | $51,714 | 11,160 |
| 10Massachusetts | $55,690 | $52,658 | 3,510 |
Job outlook
Is Autonomous Vehicle Remote Assistance Operator a growing career?
Employment change over 2025–2035, against every US occupation
Declining. -0.7% projected growth vs 3.5% for all occupations.
| Item | Value |
|---|---|
| Dispatchers, Except Police, Fire, and Ambulance | −0.7% |
| All US occupations | +3.5% |
Source: BLS EP, 2025–2035
Declining
BLS projects employment of Dispatchers, Except Police, Fire, and Ambulance to change -0.7% over 2025–2035, while total US employment is projected to rise 3.5%. That is 1,500 fewer jobs.
Annual openings
About 16,000 openings are projected each year, 7.9% of the 203,500 jobs that existed in 2025. Most come from workers leaving the occupation, not from growth alone.
Getting in
How to become an Autonomous Vehicle Remote Assistance Operator
Most roles require a high school diploma, a clean driving record and a valid driver's license, and some prefer experience in dispatch, transportation operations or customer support. Employers train new operators on their software, procedures and local traffic rules before they handle live vehicles.
Waymo describes how its fleet response team works in public posts, and California's Department of Motor Vehicles regulates autonomous vehicle testing and deployment, including remote support requirements. Strong operators can move into team lead, training, quality or operations analyst roles.
- 1
Typical entry-level education
High school diploma or equivalent
- 2
Work experience in a related occupation
None
- 3
Typical on-the-job training
Moderate-term on-the-job training
- 4
Preparation needed (O*NET job zone)
Little or no preparation
BLS Employment Projections, 2025–2035; job zone from O*NET 31.0 Database.
What education people in the job have
O*NET incumbent survey: the highest level of education reported by people already working as dispatchers, except police, fire, and ambulance.
- High School Diploma or the equivalent (such as a GED)47.4%
- Some College Courses25.6%
- Associate's Degree or other 2-year degree7.9%
- Post-Secondary Certificate7.1%
- Bachelor's Degree7%
| Item | Value |
|---|---|
| High School Diploma or the equivalent (such as a GED) | 47.4% |
| Some College Courses | 25.6% |
| Associate's Degree or other 2-year degree | 7.9% |
| Post-Secondary Certificate | 7.1% |
| Bachelor's Degree | 7% |
Source: O*NET 31.0 Database
The work
What does an Autonomous Vehicle Remote Assistance Operator do?
Remote assistance operators support driverless vehicles from a distance. When a robotaxi meets something confusing, such as a blocked lane, a police officer waving traffic through or an unusual construction zone, it can request help. The operator views the vehicle's camera feeds and sensor view, understands the situation and gives guidance, such as confirming which path to take. The vehicle remains responsible for driving itself.
Operators also help with rider issues, coordinate with roadside teams when a vehicle needs recovery, and log every event so engineers can improve the software. Clear judgment under time pressure and careful documentation are central to the job.
Day-to-day tasks
- Monitor live autonomous vehicle fleets on operations screens
- Respond to vehicle requests for guidance in unusual situations
- Review camera and sensor views to assess road conditions
- Coordinate roadside assistance and vehicle recovery
- Assist riders with trip questions and problems
- Document events for engineering and safety review
- Follow escalation procedures for emergencies
Typical tasks, researched by NueCareer from the sources below.
Working conditions and hours
Operators work in secure operations centers, sometimes in cities far from the vehicles they support. Fleets run around the clock, so shifts include nights, weekends and holidays. The work is seated at multiple screens, with steady monitoring punctuated by urgent requests.
Where the work happens
Indoors, climate-controlled
NeverEvery dayOutdoors in all weather
NeverEvery day
Physical demands
Sitting
NeverAlmost all the timeSeated for more than half the working day.
Standing
NeverAlmost all the timeBending or twisting
NeverAlmost all the time
Working with people
Contact with other people
NoneConstantConstant contact with other people.
Face-to-face discussions
NeverEvery dayFace-to-face discussions every day.
Dealing with the public
Not importantExtremely important
Pressure and stakes
Strict deadlines
NeverEvery dayMeeting strict deadlines at least weekly.
Conflict situations
NeverEvery dayHandling conflict situations at least monthly.
Cost of a mistake
Not seriousExtremely serious
Autonomy
Freedom to decide
NoneA lotA lot of freedom to make decisions without checking first.
Conditions: O*NET Work Context survey. Each item has its own scale, so each dot is read against the two answers that end its own line.
Core skills
O*NET importance, 1 to 5
- Active Listening4.0
- Speaking4.0
- Monitoring3.9
- Reading Comprehension3.8
- Writing3.1
- Critical Thinking3.1
- Active Learning3.0
- Learning Strategies2.8
| Item | Value |
|---|---|
| Active Listening | 4.0 |
| Speaking | 4.0 |
| Monitoring | 3.9 |
| Reading Comprehension | 3.8 |
| Writing | 3.1 |
| Critical Thinking | 3.1 |
| Active Learning | 3.0 |
| Learning Strategies | 2.8 |
Source: O*NET 31.0 Database
Transferable skills
O*NET importance, 1 to 5
- Coordination3.9
- Time Management3.8
- Social Perceptiveness3.1
- Service Orientation3.1
- Complex Problem Solving3.1
- Judgment and Decision Making3.1
- Systems Analysis2.9
- Persuasion2.8
| Item | Value |
|---|---|
| Coordination | 3.9 |
| Time Management | 3.8 |
| Social Perceptiveness | 3.1 |
| Service Orientation | 3.1 |
| Complex Problem Solving | 3.1 |
| Judgment and Decision Making | 3.1 |
| Systems Analysis | 2.9 |
| Persuasion | 2.8 |
Source: O*NET 31.0 Database
Tools and software
- Data base user interface and query software · in demand
- Electronic mail software · in demand
- Enterprise resource planning ERP software · in demand
- Office suite software · in demand
- Operating system software · in demand
- Presentation software · in demand
- Spreadsheet software · in demand
- Time accounting software · in demand
- Word processing software · in demand
- Aviation ground support software
- Calendar and scheduling software
- Customer relationship management CRM software
“In demand” marks an O*NET Employer-Based Hot Technology, software named in real job postings for this occupation.
Personality fit
What personality type suits an Autonomous Vehicle Remote Assistance Operator?
NueCareer estimate (Holland code CRI) built on O*NET's Dispatcher profile, scored 1 to 7
| Axis | Autonomous Vehicle Remote Assistance Operator |
|---|---|
| Realistic | 5 |
| Investigative | 2 |
| Artistic | 1 |
| Social | 3 |
| Enterprising | 3 |
| Conventional | 6 |
Source: O*NET 31.0 Database
What the work is built around
Day to day this is work built around organising, following procedures and working precisely with data, combined with hands-on, practical work with tools, machines or the outdoors.
- Conventional5.6
- Realistic5.3
- Enterprising2.9
- Social2.7
- Investigative2.4
- Artistic1.0
Closest MBTI types
NueCareer fit scores: cosine similarity between each MBTI type's interest vector and this occupation's O*NET interest profile. Not a BLS or O*NET figure; the method is documented on our methodology page.
Explore further
Careers related to Autonomous Vehicle Remote Assistance Operator
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More office and administrative support careers
Median annual pay, with dispatchers, except police, fire, and ambulance highlighted
- Executive Secretary and Executive Administrative Assistant$76,590
- Legal Secretary and Administrative Assistant$55,570
- Public Safety Telecommunicator$53,040
- Bookkeeping, Accounting, and Auditing Clerk$50,670
- Human Resources Assistant, Except Payroll and Timekeeping$50,610
- Autonomous Vehicle Remote Assistance Operator$50,340
- Secretary and Administrative Assistant, Except Legal, Medical, and Executive$47,540
- Teller$43,030
- Receptionist and Information Clerk$38,010
| Item | Value |
|---|---|
| Executive Secretary and Executive Administrative Assistant | $76,590 |
| Legal Secretary and Administrative Assistant | $55,570 |
| Public Safety Telecommunicator | $53,040 |
| Bookkeeping, Accounting, and Auditing Clerk | $50,670 |
| Human Resources Assistant, Except Payroll and Timekeeping | $50,610 |
| Autonomous Vehicle Remote Assistance Operator | $50,340 |
| Secretary and Administrative Assistant, Except Legal, Medical, and Executive | $47,540 |
| Teller | $43,030 |
| Receptionist and Information Clerk | $38,010 |
Source: BLS OEWS, May 2025
Lists Autonomous Vehicle Remote Assistance Operator appears on
Questions
Autonomous Vehicle Remote Assistance Operator: frequently asked questions
How much do Dispatchers, Except Police, Fire, and Ambulance make?
BLS does not publish a separate wage for dispatchers, except police, fire, and ambulance. It counts them within dispatcher, whose median pay is $50,340 a year (BLS OEWS, May 2025). The middle half of that occupation earn between $42,750 and $62,450, and the top 10% earn $78,140 or more.
Do you need a degree to become an Autonomous Vehicle Remote Assistance Operator?
No. A bachelor's degree is not the norm: BLS reports a high school diploma or equivalent as the typical entry-level education for Dispatchers, Except Police, Fire, and Ambulance. BLS also lists moderate-term on-the-job training as typical on-the-job training. In O*NET's survey of people already doing the job, 47.4% hold high school diploma or the equivalent (such as a ged).
Is Autonomous Vehicle Remote Assistance Operator a growing career?
No. BLS projects employment to fall 0.7% over 2025–2035, a loss of 1,500 jobs (BLS EP, 2025–2035). BLS still projects about 16,000 openings a year, mostly from workers retiring or moving to other work.
What does an Autonomous Vehicle Remote Assistance Operator do?
Remote assistance operators support driverless vehicles from a distance. A typical task: monitor live autonomous vehicle fleets on operations screens. Employers most often ask for Data base user interface and query software, Electronic mail software, Enterprise resource planning ERP software.
Which states pay Dispatchers, Except Police, Fire, and Ambulance the most?
The highest state medians for Dispatchers, Except Police, Fire, and Ambulance are District of Columbia ($72,260), Washington ($59,330), Minnesota ($59,220) (BLS OEWS, May 2025).
What personality type suits an Autonomous Vehicle Remote Assistance Operator?
O*NET scores Dispatchers, Except Police, Fire, and Ambulance highest on the Conventional and Realistic interest areas, so the work mixes organising, following procedures and working precisely with data with hands-on, practical work with tools, machines or the outdoors. On NueCareer's MBTI-to-interest mapping that lines up most closely with ISTJ personalities. Personality is a fit signal, not a gate. The free NueCareer quiz scores your own profile against all 1,731 careers in the bank.