Short answer
AI will reshape this job more than most, but BLS does not forecast it disappearing. The exposure is among the highest BLS measured, yet it still projects employment to grow.
AI and jobs
Will AI Replace Loan Officers? (2026)
The Bureau of Labor Statistics places loan officers in its very high AI exposure category, among the occupations most exposed to current AI. BLS projects employment to change by +1.1% over 2025–2035, against 3.5% for all occupations, with about 17,100 openings a year.
- BLS AI exposure
- Very highBLS EP supplemental table
- AI-resilience score
- 20/100Higher than 11% of jobs · NueCareer
- Projected change
- +1.1%BLS EP 2025–2035; all jobs 3.5%
- Openings a year
- 17,100BLS EP 2025–2035
The federal measure
How exposed loan officers are to AI
The Bureau of Labor Statistics publishes a relative AI exposure category for each occupation it projects, built from five public measures of where AI could be, or already is, used to assist with or complete the work. Loan Officers land in the very high category: among the occupations most exposed to current AI.
Where this job sits on the BLS scale
786 occupations in the NueCareer bank, in BLS's four relative categories; width shows how many fall in each
- Low203 occupations · 26%
- Moderate194 occupations · 25%
- High190 occupations · 24%
- Very high · this job199 occupations · 25%
Source: BLS Employment Projections, AI exposure categories supplemental table.
- Exposure is relative. The categories rank occupations against each other; they are not a probability that a job is automated.
- BLS says exposure does not imply job loss, productivity gains, automation probability or wage effects. A highly exposed job can still grow if AI makes the people in it more productive.
- The classification reflects AI capabilities as the underlying studies measured them. Read the BLS method and limitations.
Inside the work
What AI can and cannot do in this job
O*NET rates how important each work activity is to an occupation and how often each working condition comes up. The ratings below are the ones that move the job's NueCareer AI-resilience score the most: the ones that pull it up, and the ones that pull it down. Only ratings clearly above the midpoint count.
What holds up
Physical, hands-on and person-to-person work
- Face-to-face discussions4.9/5O*NET work context, frequency or level
- Establishing and maintaining interpersonal relationships4.3/5O*NET work activity, importance
- Dealing with the public4.6/5O*NET work context, frequency or level
- Performing for or working directly with the public3.6/5O*NET work activity, importance
What AI reaches first
Routine, repeatable and screen-based work
- Processing information4.3/5O*NET work activity, importance
- Evaluating information to determine compliance with standards4.5/5O*NET work activity, importance
- Time spent sitting4.6/5O*NET work context, frequency or level
- Documenting/recording information3.8/5O*NET work activity, importance
The tasks O*NET lists for loan officers
- Explain to customers the different types of loans and credit options that are available, as well as the terms of those services.
- Obtain and compile copies of loan applicants' credit histories, corporate financial statements, and other financial information.
- Meet with applicants to obtain information for loan applications and to answer questions about the process.
- Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans.
- Review and update credit and loan files.
- Handle customer complaints and take appropriate action to resolve them.
O*NET 31.0 Database task statements, most important first.
The jobs
Will there still be jobs?
Exposure says where AI meets the work. The BLS projection says what the labor market is expected to do over 2025–2035. BLS projects +1.1% change in employment over the decade, against 3.5% across all occupations, and about 17,100 openings a year once retirements and career changes are counted. About 274,330 people work in the job today, at a median of $76,690 a year (BLS OEWS, May 2025).
Full loan officer profile: pay by state, entry route and skills
Options
Related careers less exposed to AI than loan officers
Careers O*NET lists as related to the work, or in the same field at similar pay, that BLS places in a lower exposure category.
Insurance Appraiser, Auto Damage
Business and Financial Operations
- Median pay
- $78,240median a year
- Growth
- −8.7%
- Openings / yr
- 700
- Education
- Certificate
- High
- BLS AI exposure
- 38/100
- resilience
Appraise automobile or other vehicle damage to determine repair costs for insurance claim settlement.
Fundraiser
Business and Financial Operations
- Median pay
- $72,550median a year
- Growth
- +5.5%
- Openings / yr
- 10,000
- Education
- Bachelor's
- High
- BLS AI exposure
- 37/100
- resilience
Organize activities to raise funds or otherwise solicit and gather monetary donations or other gifts for an organization.
New Accounts Clerk
Office and Administrative Support
- Median pay
- $47,670median a year
- Growth
- −6.5%
- Openings / yr
- 2,300
- Education
- High school
- High
- BLS AI exposure
- 35/100
- resilience
Interview persons desiring to open accounts in financial institutions.
Labor Relations Specialist
Business and Financial Operations
- Median pay
- $95,420median a year
- Growth
- +2.1%
- Openings / yr
- 4,800
- Education
- Bachelor's
- High
- BLS AI exposure
- 28/100
- resilience
Resolve disputes between workers and managers, negotiate collective bargaining agreements, or coordinate grievance procedures to handle employee complaints.
Questions
Will AI Replace Loan Officers? FAQ
Will AI replace loan officers?
AI will reshape this job more than most, but BLS does not forecast it disappearing. The exposure is among the highest BLS measured, yet it still projects employment to grow. BLS defines exposure as AI being able to assist with or complete some of the work, and says it does not imply job loss, productivity gains or wage effects. BLS projects employment to change by +1.1% over 2025–2035, against 3.5% for all occupations, with about 17,100 openings a year.
How exposed are loan officers to AI?
BLS sorts 786 occupations into four relative categories: low, moderate, high and very high. Loan Officers are in the very high category, alongside 198 other occupations. The categories combine five public measures of where AI could be or already is used, and they compare occupations with each other rather than giving an absolute risk.
What parts of a loan officer's job can AI do?
In O*NET's description of the work, the parts that overlap most with what AI handles well are processing information, evaluating information to determine compliance with standards and time spent sitting. The parts that hold up best are face-to-face discussions, establishing and maintaining interpersonal relationships and dealing with the public. These come from O*NET ratings of how important each activity is to the job, read through NueCareer's AI-resilience method.
Is being a loan officer a safe career from AI?
On NueCareer's AI-resilience score, built from O*NET work activities, loan officers score 20 out of 100, higher than 11% of the occupations we score. The job pays a median of $76,690 a year (BLS OEWS, May 2025). No job is fully safe from technological change, but the federal exposure category and the projected openings are the two numbers worth weighing.
What careers similar to loan officers are less exposed to AI?
Insurance Appraiser, Auto Damage (high exposure, $78,240 median), Fundraiser (high exposure, $72,550 median), New Accounts Clerk (high exposure, $47,670 median), Labor Relations Specialist (high exposure, $95,420 median). Each is in a lower BLS exposure category than loan officers, and most are listed by O*NET as related to the work.
The AI exposure category is the Bureau of Labor Statistics'. The AI-resilience score and the activity breakdown are NueCareer's analysis of O*NET 31.0 Database data (method), not a federal figure. More: jobs most exposed to AI, jobs least exposed to AI, or check any job.