---
title: "Will AI Replace Tellers? (2026)"
description: "BLS rates tellers' exposure to AI as high. What that means, which parts of the work AI touches, and the 2025–2035 outlook (-13.2% projected)."
canonical: "https://nuecareer.com/careers/will-ai-replace-tellers"
last-updated: "2026-10-15T08:19:32.066Z"
---

# Will AI Replace Tellers? (2026)

**Short answer:** The job is exposed and shrinking. BLS rates the exposure as high and projects employment to fall, so expect fewer roles and more AI in the ones that remain.

The Bureau of Labor Statistics places tellers in its high AI exposure category, above the middle of the pack: a substantial share of the work overlaps with what AI can do. BLS projects employment to fall by 13.2% over 2025–2035, against 3.5% for all occupations, with about 26,800 openings a year.

| Measure | Value | Source |
| --- | --- | --- |
| BLS relative AI exposure | High | BLS Employment Projections, AI exposure categories |
| NueCareer AI-resilience score | 37/100 | NueCareer analysis of O\*NET 31.0 Database |
| Projected employment change | -13.2% | BLS EP 2025–2035 |
| Openings a year | 26,800 | BLS EP 2025–2035 |
| Median annual wage | $43,030 | BLS OEWS May 2025 |

## Exposure categories

| BLS category | Occupations |
| --- | --- |
| Low | 203 |
| Moderate | 194 |
| High (this job) | 190 |
| Very high | 199 |

Exposure means AI could be or has been used to assist with or complete some of the work. BLS says it does not imply job loss, productivity gains, automation probability or wage effects. Method: https://www.bls.gov/emp/publications/ai-exposure-categories.htm

## What holds up

- Face-to-face discussions: 4.9/5 (O\*NET work context)
- Performing for or working directly with the public: 4.3/5 (O\*NET work activity importance)
- Resolving conflicts and negotiating with others: 3.9/5 (O\*NET work activity importance)
- Establishing and maintaining interpersonal relationships: 4.2/5 (O\*NET work activity importance)

## What AI reaches first

- Repeating the same tasks: 4.7/5 (O\*NET work context)
- Processing information: 4.0/5 (O\*NET work activity importance)
- Repetitive motions: 4.6/5 (O\*NET work context)
- Working with computers: 4.3/5 (O\*NET work activity importance)

## O\*NET tasks

- Balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines.
- Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
- Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
- Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
- Process transactions, such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.
- Answer telephones and assist customers with their questions.

## Related careers less exposed to AI than tellers

- [Postal Service Mail Sorter, Processor, and Processing Machine Operator](https://nuecareer.com/careers/postal-service-mail-sorter-processor-and-processing-machine-operator): BLS exposure Low, median $58,470; [Will AI replace postal service mail sorters?](https://nuecareer.com/careers/will-ai-replace-postal-service-mail-sorters)
- [Postal Service Mail Carrier](https://nuecareer.com/careers/postal-service-mail-carrier): BLS exposure Moderate, median $60,550; [Will AI replace postal service mail carriers?](https://nuecareer.com/careers/will-ai-replace-postal-service-mail-carriers)
- [Gambling Change Person and Booth Cashier](https://nuecareer.com/careers/gambling-change-person-and-booth-cashier): BLS exposure Moderate, median $36,220
- [Courier and Messenger](https://nuecareer.com/careers/courier-and-messenger): BLS exposure Moderate, median $39,200
- [Mail Clerk and Mail Machine Operator, Except Postal Service](https://nuecareer.com/careers/mail-clerk-and-mail-machine-operator): BLS exposure Moderate, median $39,280
- [Weigher, Measurer, Checker, and Sampler, Recordkeeping](https://nuecareer.com/careers/weigher-measurer-checker-and-sampler-recordkeeping): BLS exposure Moderate, median $46,380

## FAQ

**Will AI replace tellers?**

The job is exposed and shrinking. BLS rates the exposure as high and projects employment to fall, so expect fewer roles and more AI in the ones that remain. BLS defines exposure as AI being able to assist with or complete some of the work, and says it does not imply job loss, productivity gains or wage effects. BLS projects employment to fall by 13.2% over 2025–2035, against 3.5% for all occupations, with about 26,800 openings a year.

**How exposed are tellers to AI?**

BLS sorts 786 occupations into four relative categories: low, moderate, high and very high. Tellers are in the high category, alongside 189 other occupations. The categories combine five public measures of where AI could be or already is used, and they compare occupations with each other rather than giving an absolute risk.

**What parts of a teller's job can AI do?**

In O\*NET's description of the work, the parts that overlap most with what AI handles well are repeating the same tasks, processing information and repetitive motions. The parts that hold up best are face-to-face discussions, performing for or working directly with the public and resolving conflicts and negotiating with others. These come from O\*NET ratings of how important each activity is to the job, read through NueCareer's AI-resilience method.

**Is being a teller a safe career from AI?**

On NueCareer's AI-resilience score, built from O\*NET work activities, tellers score 37 out of 100, higher than 34% of the occupations we score. The job pays a median of $43,030 a year (BLS OEWS, May 2025). No job is fully safe from technological change, but the federal exposure category and the projected openings are the two numbers worth weighing.

**What careers similar to tellers are less exposed to AI?**

Postal Service Mail Sorter, Processor, and Processing Machine Operator (low exposure, $58,470 median), Postal Service Mail Carrier (moderate exposure, $60,550 median), Gambling Change Person and Booth Cashier (moderate exposure, $36,220 median), Courier and Messenger (moderate exposure, $39,200 median). Each is in a lower BLS exposure category than tellers, and most are listed by O\*NET as related to the work.

Full profile: https://nuecareer.com/careers/teller.

---

This bank includes information from the O\*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license (https://creativecommons.org/licenses/by/4.0/). O\*NET® is a trademark of USDOL/ETA. NueCareer has transformed the data by joining it to BLS wage and projection data and deriving facet, personality-fit and AI-resilience scores. BLS and BEA data are public domain (17 U.S.C. §105).

O\*NET content is used under [CC BY 4.0](https://creativecommons.org/licenses/by/4.0/). How these figures are sourced and derived: https://nuecareer.com/careers/methodology