---
title: "Will AI Replace Reservation and Transportation Ticket Agents and Travel Clerks?"
description: "BLS rates reservation and transportation ticket agents and travel clerks' exposure to AI as very high. What that means, which parts of the work AI…"
canonical: "https://nuecareer.com/careers/will-ai-replace-reservation-and-transportation-ticket-agents-and-travel-clerks"
last-updated: "2026-10-15T08:19:32.066Z"
---

# Will AI Replace Reservation and Transportation Ticket Agents and Travel Clerks? (2026)

**Short answer:** AI will reshape this job more than most, but BLS does not forecast it disappearing. The exposure is among the highest BLS measured, yet it still projects employment to grow.

The Bureau of Labor Statistics places reservation and transportation ticket agents and travel clerks in its very high AI exposure category, among the occupations most exposed to current AI. BLS projects employment to change by +2.5% over 2025–2035, against 3.5% for all occupations, with about 11,800 openings a year.

| Measure | Value | Source |
| --- | --- | --- |
| BLS relative AI exposure | Very high | BLS Employment Projections, AI exposure categories |
| NueCareer AI-resilience score | 36/100 | NueCareer analysis of O\*NET 31.0 Database |
| Projected employment change | +2.5% | BLS EP 2025–2035 |
| Openings a year | 11,800 | BLS EP 2025–2035 |
| Median annual wage | $44,390 | BLS OEWS May 2025 |

## Exposure categories

| BLS category | Occupations |
| --- | --- |
| Low | 203 |
| Moderate | 194 |
| High | 190 |
| Very high (this job) | 199 |

Exposure means AI could be or has been used to assist with or complete some of the work. BLS says it does not imply job loss, productivity gains, automation probability or wage effects. Method: https://www.bls.gov/emp/publications/ai-exposure-categories.htm

## What holds up

- Performing for or working directly with the public: 4.3/5 (O\*NET work activity importance)
- Face-to-face discussions: 4.6/5 (O\*NET work context)
- Dealing with the public: 4.6/5 (O\*NET work context)
- Establishing and maintaining interpersonal relationships: 3.7/5 (O\*NET work activity importance)

## What AI reaches first

- Repeating the same tasks: 4.9/5 (O\*NET work context)
- Documenting/recording information: 4.1/5 (O\*NET work activity importance)
- Working with computers: 4.2/5 (O\*NET work activity importance)
- Performing administrative activities: 3.6/5 (O\*NET work activity importance)

## O\*NET tasks

- Confer with customers to determine their service requirements and travel preferences.
- Determine whether space is available on travel dates requested by customers, assigning requested spaces when available.
- Answer inquiries regarding information, such as schedules, accommodations, procedures, or policies.
- Make and confirm reservations for transportation and accommodations, using telephones, faxes, mail, and computers.
- Prepare customer invoices and accept payment.
- Contact customers or travel agents to advise them of travel conveyance changes or to confirm reservations.

## Related careers less exposed to AI than reservation and transportation ticket agents and travel clerks

- [Baggage Porter and Bellhop](https://nuecareer.com/careers/baggage-porter-and-bellhop): BLS exposure Moderate, median $37,080
- [Bus Driver, Transit and Intercity](https://nuecareer.com/careers/bus-driver-transit-and-intercity): BLS exposure Moderate, median $59,050; [Will AI replace transit bus drivers?](https://nuecareer.com/careers/will-ai-replace-transit-bus-drivers)
- [Passenger Attendant](https://nuecareer.com/careers/passenger-attendant): BLS exposure High, median $37,720
- [Travel Guide](https://nuecareer.com/careers/travel-guide): BLS exposure High, median $38,120
- [Flight Attendant](https://nuecareer.com/careers/flight-attendant): BLS exposure High, median $63,580; [Will AI replace flight attendants?](https://nuecareer.com/careers/will-ai-replace-flight-attendants)

## FAQ

**Will AI replace reservation and transportation ticket agents and travel clerks?**

AI will reshape this job more than most, but BLS does not forecast it disappearing. The exposure is among the highest BLS measured, yet it still projects employment to grow. BLS defines exposure as AI being able to assist with or complete some of the work, and says it does not imply job loss, productivity gains or wage effects. BLS projects employment to change by +2.5% over 2025–2035, against 3.5% for all occupations, with about 11,800 openings a year.

**How exposed are reservation and transportation ticket agents and travel clerks to AI?**

BLS sorts 786 occupations into four relative categories: low, moderate, high and very high. Reservation and Transportation Ticket Agents and Travel Clerks are in the very high category, alongside 198 other occupations. The categories combine five public measures of where AI could be or already is used, and they compare occupations with each other rather than giving an absolute risk.

**What parts of a reservation and transportation ticket agent and travel clerk's job can AI do?**

In O\*NET's description of the work, the parts that overlap most with what AI handles well are repeating the same tasks, documenting/recording information and working with computers. The parts that hold up best are performing for or working directly with the public, face-to-face discussions and dealing with the public. These come from O\*NET ratings of how important each activity is to the job, read through NueCareer's AI-resilience method.

**Is being a reservation and transportation ticket agent and travel clerk a safe career from AI?**

On NueCareer's AI-resilience score, built from O\*NET work activities, reservation and transportation ticket agents and travel clerks score 36 out of 100, higher than 32% of the occupations we score. The job pays a median of $44,390 a year (BLS OEWS, May 2025). No job is fully safe from technological change, but the federal exposure category and the projected openings are the two numbers worth weighing.

**What careers similar to reservation and transportation ticket agents and travel clerks are less exposed to AI?**

Baggage Porter and Bellhop (moderate exposure, $37,080 median), Bus Driver, Transit and Intercity (moderate exposure, $59,050 median), Passenger Attendant (high exposure, $37,720 median), Travel Guide (high exposure, $38,120 median). Each is in a lower BLS exposure category than reservation and transportation ticket agents and travel clerks, and most are listed by O\*NET as related to the work.

Full profile: https://nuecareer.com/careers/reservation-and-transportation-ticket-agent-and-travel-clerk.

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This bank includes information from the O\*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license (https://creativecommons.org/licenses/by/4.0/). O\*NET® is a trademark of USDOL/ETA. NueCareer has transformed the data by joining it to BLS wage and projection data and deriving facet, personality-fit and AI-resilience scores. BLS and BEA data are public domain (17 U.S.C. §105).

O\*NET content is used under [CC BY 4.0](https://creativecommons.org/licenses/by/4.0/). How these figures are sourced and derived: https://nuecareer.com/careers/methodology