---
title: "Will AI Replace Loan Interviewers and Clerks?"
description: "BLS rates loan interviewers and clerks' exposure to AI as very high. What that means, which parts of the work AI touches, and the 2025–2035 outlook…"
canonical: "https://nuecareer.com/careers/will-ai-replace-loan-interviewers-and-clerks"
last-updated: "2026-10-15T08:19:32.066Z"
---

# Will AI Replace Loan Interviewers and Clerks? (2026)

**Short answer:** This is one of the most exposed jobs, and BLS projects it to shrink. Exposure is not a forecast of job loss on its own, but here the two point the same way.

The Bureau of Labor Statistics places loan interviewers and clerks in its very high AI exposure category, among the occupations most exposed to current AI. BLS projects employment to fall by 2.4% over 2025–2035, against 3.5% for all occupations, with about 10,500 openings a year.

| Measure | Value | Source |
| --- | --- | --- |
| BLS relative AI exposure | Very high | BLS Employment Projections, AI exposure categories |
| NueCareer AI-resilience score | 24/100 | NueCareer analysis of O\*NET 31.0 Database |
| Projected employment change | -2.4% | BLS EP 2025–2035 |
| Openings a year | 10,500 | BLS EP 2025–2035 |
| Median annual wage | $50,020 | BLS OEWS May 2025 |

## Exposure categories

| BLS category | Occupations |
| --- | --- |
| Low | 203 |
| Moderate | 194 |
| High | 190 |
| Very high (this job) | 199 |

Exposure means AI could be or has been used to assist with or complete some of the work. BLS says it does not imply job loss, productivity gains, automation probability or wage effects. Method: https://www.bls.gov/emp/publications/ai-exposure-categories.htm

## What holds up

- Face-to-face discussions: 4.8/5 (O\*NET work context)
- Establishing and maintaining interpersonal relationships: 4.4/5 (O\*NET work activity importance)
- Performing for or working directly with the public: 4.0/5 (O\*NET work activity importance)
- Dealing with the public: 4.8/5 (O\*NET work context)

## What AI reaches first

- Processing information: 4.3/5 (O\*NET work activity importance)
- Documenting/recording information: 4.3/5 (O\*NET work activity importance)
- Evaluating information to determine compliance with standards: 4.6/5 (O\*NET work activity importance)
- Analyzing data or information: 4.3/5 (O\*NET work activity importance)

## O\*NET tasks

- Verify and examine information and accuracy of loan application and closing documents.
- Record applications for loan and credit, loan information, and disbursements of funds, using computers.
- Answer questions and advise customers regarding loans and transactions.
- Present loan and repayment schedules to customers.
- Contact customers by mail, telephone, or in person concerning acceptance or rejection of applications.
- Interview loan applicants to obtain personal and financial data and to assist in completing applications.

## Related careers less exposed to AI than loan interviewers and clerks

- [Postal Service Mail Sorter, Processor, and Processing Machine Operator](https://nuecareer.com/careers/postal-service-mail-sorter-processor-and-processing-machine-operator): BLS exposure Low, median $58,470; [Will AI replace postal service mail sorters?](https://nuecareer.com/careers/will-ai-replace-postal-service-mail-sorters)
- [Postal Service Mail Carrier](https://nuecareer.com/careers/postal-service-mail-carrier): BLS exposure Moderate, median $60,550; [Will AI replace postal service mail carriers?](https://nuecareer.com/careers/will-ai-replace-postal-service-mail-carriers)
- [Shipping, Receiving, and Inventory Clerk](https://nuecareer.com/careers/shipping-receiving-and-inventory-clerk): BLS exposure High, median $45,260; [Will AI replace shipping clerks?](https://nuecareer.com/careers/will-ai-replace-shipping-clerks)
- [Postal Service Clerk](https://nuecareer.com/careers/postal-service-clerk): BLS exposure High, median $62,130
- [Teller](https://nuecareer.com/careers/teller): BLS exposure High, median $43,030; [Will AI replace tellers?](https://nuecareer.com/careers/will-ai-replace-tellers)
- [New Accounts Clerk](https://nuecareer.com/careers/new-accounts-clerk): BLS exposure High, median $47,670

## FAQ

**Will AI replace loan interviewers and clerks?**

This is one of the most exposed jobs, and BLS projects it to shrink. Exposure is not a forecast of job loss on its own, but here the two point the same way. BLS defines exposure as AI being able to assist with or complete some of the work, and says it does not imply job loss, productivity gains or wage effects. BLS projects employment to fall by 2.4% over 2025–2035, against 3.5% for all occupations, with about 10,500 openings a year.

**How exposed are loan interviewers and clerks to AI?**

BLS sorts 786 occupations into four relative categories: low, moderate, high and very high. Loan Interviewers and Clerks are in the very high category, alongside 198 other occupations. The categories combine five public measures of where AI could be or already is used, and they compare occupations with each other rather than giving an absolute risk.

**What parts of a loan interviewer and clerk's job can AI do?**

In O\*NET's description of the work, the parts that overlap most with what AI handles well are processing information, documenting/recording information and evaluating information to determine compliance with standards. The parts that hold up best are face-to-face discussions, establishing and maintaining interpersonal relationships and performing for or working directly with the public. These come from O\*NET ratings of how important each activity is to the job, read through NueCareer's AI-resilience method.

**Is being a loan interviewer and clerk a safe career from AI?**

On NueCareer's AI-resilience score, built from O\*NET work activities, loan interviewers and clerks score 24 out of 100, higher than 14% of the occupations we score. The job pays a median of $50,020 a year (BLS OEWS, May 2025). No job is fully safe from technological change, but the federal exposure category and the projected openings are the two numbers worth weighing.

**What careers similar to loan interviewers and clerks are less exposed to AI?**

Postal Service Mail Sorter, Processor, and Processing Machine Operator (low exposure, $58,470 median), Postal Service Mail Carrier (moderate exposure, $60,550 median), Shipping, Receiving, and Inventory Clerk (high exposure, $45,260 median), Postal Service Clerk (high exposure, $62,130 median). Each is in a lower BLS exposure category than loan interviewers and clerks, and most are listed by O\*NET as related to the work.

Full profile: https://nuecareer.com/careers/loan-interviewer-and-clerk.

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This bank includes information from the O\*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license (https://creativecommons.org/licenses/by/4.0/). O\*NET® is a trademark of USDOL/ETA. NueCareer has transformed the data by joining it to BLS wage and projection data and deriving facet, personality-fit and AI-resilience scores. BLS and BEA data are public domain (17 U.S.C. §105).

O\*NET content is used under [CC BY 4.0](https://creativecommons.org/licenses/by/4.0/). How these figures are sourced and derived: https://nuecareer.com/careers/methodology