---
title: "Usher, Lobby Attendant, and Ticket Taker"
description: "Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats…"
canonical: "https://nuecareer.com/careers/usher-lobby-attendant-and-ticket-taker"
last-updated: "2026-10-09T10:57:55.138Z"
---

# Usher, Lobby Attendant, and Ticket Taker

**Category:** Personal Care and Service · **SOC code:** 39-3031 · **O\*NET-SOC code:** 39-3031.00

Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and helping patrons locate such facilities as restrooms and telephones.

Also advertised as: Lobby Attendant; Theater Attendant; Theatre Usher; Ticket Attendant; Ticket Taker; Usher; Visitor Services Assistant; Visitor Services Associate.

## At a glance

- **Median annual wage:** $32,910 (BLS OEWS, May 2025)
- **Median hourly wage:** $15.82/hr
- **Wage range (10th–90th percentile):** $23,560 to $42,470, with the middle half between $28,310 and $36,940
- **Total US employment:** 121,770
- **Typical entry education:** No formal credential
- **Preparation required:** Little or no preparation — O\*NET rates this "Job Zone 1-2: Very Little to Some Preparation Needed"
- **Projected growth:** +0.9% over 2025–2035 (BLS EP, 2025–2035)
- **Annual job openings:** 27,300 openings a year
- **AI-resilience score:** 53/100 — a NueCareer heuristic over O\*NET work activities and context, not a BLS or O\*NET figure

## Pay

National wage distribution, BLS OEWS, May 2025, across 121,770 US jobs.

| Percentile | Annual wage |
| --- | --- |
| 10th | $23,560 |
| 25th | $28,310 |
| 50th (median) | $32,910 |
| 75th | $36,940 |
| 90th | $42,470 |
| Mean (average) | $33,080 |

### Pay by state

The 15 highest-paying states, by median annual wage. The cost-of-living-adjusted column divides the state median by that state's BEA Regional Price Parity, so the columns answer different questions: the first is what the job pays there, the second is what that pay buys there.

| State | Median annual wage | Cost-of-living adjusted | Employment |
| --- | --- | --- | --- |
| WA | $41,010 | $38,322 | 4,070 |
| CO | $38,380 | $37,243 | 2,960 |
| DC | $37,930 | $34,513 | 770 |
| CA | $37,870 | $34,203 | 16,460 |
| NY | $37,110 | $34,386 | 6,910 |
| NJ | $35,990 | $33,078 | 3,030 |
| ME | $35,850 | $36,940 | 400 |
| CT | $34,940 | $33,723 | 1,130 |
| AK | $34,680 | $33,881 | 180 |
| IL | $34,560 | $34,575 | 5,160 |
| MT | $34,420 | $36,367 | Not published by BLS |
| OR | $34,110 | $33,001 | 1,100 |
| RI | $34,040 | $33,281 | 340 |
| MD | $34,020 | $32,413 | 1,770 |
| NH | $33,970 | $32,612 | 190 |

37 more states with published wage data are omitted here. The full table for all 52 states is at https://nuecareer.com/careers/usher-lobby-attendant-and-ticket-taker/salary-by-state, or as JSON at https://nuecareer.com/api/v1/careers/usher-lobby-attendant-and-ticket-taker.

## Outlook

BLS projects employment to move from 124,500 in the 2025–2035 base year to 125,600 by the end of the cycle — a gain of 1,100 jobs, or +0.9%. Slower than average: 0.9% against 3.5% projected for all occupations over the same cycle. About 27,300 openings a year are expected on average, counting openings from growth as well as from workers leaving the occupation permanently. Source: BLS EP, 2025–2035.

## How to get in

- **Typical entry education:** No formal educational credential (BLS Employment Projections).
- **Preparation level:** Little or no preparation — O\*NET's preparation band for this occupation is "Job Zone 1-2: Very Little to Some Preparation Needed".
- **Related work experience typically required:** None.
- **Typical on-the-job training:** Short-term on-the-job training.

## What the work involves

- Greet patrons attending entertainment events.
- Assist patrons by giving directions to points in or outside of the facility or providing information about local attractions.
- Provide assistance with patrons' special needs, such as helping those with wheelchairs.
- Refuse admittance to undesirable persons or persons without tickets or passes.
- Maintain order and ensure adherence to safety rules.
- Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
- Settle seating disputes or help solve other customer concerns.
- Sell or collect admission tickets, passes, or facility memberships from patrons at entertainment events.

## Skills and knowledge

### Essential skills

- Active Listening — importance 3.1 on the O\*NET 1–5 importance scale
- Speaking — importance 3.1 on the O\*NET 1–5 importance scale
- Reading Comprehension — importance 2.8 on the O\*NET 1–5 importance scale
- Critical Thinking — importance 2.8 on the O\*NET 1–5 importance scale
- Monitoring — importance 2.8 on the O\*NET 1–5 importance scale
- Active Learning — importance 2.5 on the O\*NET 1–5 importance scale
- Writing — importance 2.0 on the O\*NET 1–5 importance scale
- Learning Strategies — importance 1.9 on the O\*NET 1–5 importance scale

### Transferable skills

These are the skills that carry into other occupations, and they drive the related-occupation and career-change rankings on this site.

- Social Perceptiveness — importance 3.0 on the O\*NET 1–5 importance scale
- Coordination — importance 3.0 on the O\*NET 1–5 importance scale
- Service Orientation — importance 3.0 on the O\*NET 1–5 importance scale
- Complex Problem Solving — importance 2.8 on the O\*NET 1–5 importance scale
- Persuasion — importance 2.5 on the O\*NET 1–5 importance scale
- Negotiation — importance 2.5 on the O\*NET 1–5 importance scale
- Time Management — importance 2.4 on the O\*NET 1–5 importance scale
- Instructing — importance 2.1 on the O\*NET 1–5 importance scale

### Knowledge areas

- Customer and Personal Service — importance 3.8 on the O\*NET 1–5 importance scale
- English Language — importance 3.4 on the O\*NET 1–5 importance scale
- Sales and Marketing — importance 2.9 on the O\*NET 1–5 importance scale
- Mathematics — importance 2.6 on the O\*NET 1–5 importance scale
- Computers and Electronics — importance 2.5 on the O\*NET 1–5 importance scale
- Public Safety and Security — importance 2.4 on the O\*NET 1–5 importance scale

### Abilities

- Oral Expression — importance 3.1 on the O\*NET 1–5 importance scale
- Speech Clarity — importance 3.1 on the O\*NET 1–5 importance scale
- Oral Comprehension — importance 3.0 on the O\*NET 1–5 importance scale
- Near Vision — importance 3.0 on the O\*NET 1–5 importance scale
- Speech Recognition — importance 3.0 on the O\*NET 1–5 importance scale
- Problem Sensitivity — importance 2.9 on the O\*NET 1–5 importance scale

## Who it suits

O\*NET rates every occupation on the six Holland (RIASEC) interest areas, on a 1–7 scale. This occupation's strongest areas are Conventional (C), Social (S), Enterprising (E).

| Interest area | Score (1–7) |
| --- | --- |
| C — Conventional | 4.75 |
| S — Social | 4.69 |
| E — Enterprising | 4.19 |
| R — Realistic | 3.21 |
| A — Artistic | 1.41 |
| I — Investigative | 1.00 |

### Personality fit

These scores are **derived by NueCareer**, not published by any government agency: they are cosine similarities between a personality type's trait profile and this occupation's O\*NET interest and work-style ratings, expressed 0–100. Treat them as a starting point for exploration, not as evidence that a type belongs in a job.

| Type | Fit score (0–100) |
| --- | --- |
| ESFJ | 91.4 |
| ESTJ | 77.9 |
| ISFJ | 76.5 |
| ESFP | 69.7 |
| ENFJ | 65.2 |

Best-fitting types: ESFJ.

## Related occupations

O\*NET's primary related occupations, in its own ranked order.

- [Host and Hostess, Restaurant, Lounge, and Coffee Shop](https://nuecareer.com/careers/host-and-hostess-restaurant-lounge-and-coffee-shop) — median $31,200
- [Baggage Porter and Bellhop](https://nuecareer.com/careers/baggage-porter-and-bellhop) — median $37,080
- [Hotel, Motel, and Resort Desk Clerk](https://nuecareer.com/careers/hotel-motel-and-resort-desk-clerk) — median $35,070
- [Passenger Attendant](https://nuecareer.com/careers/passenger-attendant) — median $37,720
- [Reservation and Transportation Ticket Agent and Travel Clerk](https://nuecareer.com/careers/reservation-and-transportation-ticket-agent-and-travel-clerk) — median $44,390
- [Locker Room, Coatroom, and Dressing Room Attendant](https://nuecareer.com/careers/locker-room-coatroom-and-dressing-room-attendant) — median $36,300
- [Cashier](https://nuecareer.com/careers/cashier) — median $32,880
- [Receptionist and Information Clerk](https://nuecareer.com/careers/receptionist-and-information-clerk) — median $38,010
- [Counter and Rental Clerk](https://nuecareer.com/careers/counter-and-rental-clerk) — median $41,300
- [Flight Attendant](https://nuecareer.com/careers/flight-attendant) — median $63,580

## Sources

- **O\*NET** — O\*NET 31.0 Database, August 2026. https://www.onetcenter.org/database.html
- **BLS OEWS** — BLS Occupational Employment and Wage Statistics, May 2025. https://www.bls.gov/oes/
- **BLS EP** — BLS Employment Projections, Table 1.2, 2025–2035. https://www.bls.gov/emp/
- **BEA RPP** — BEA Regional Price Parities by State, 2024. https://www.bea.gov/data/prices-inflation/regional-price-parities-state-and-metro-area

---

This bank includes information from the O\*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license (https://creativecommons.org/licenses/by/4.0/). O\*NET® is a trademark of USDOL/ETA. NueCareer has transformed the data by joining it to BLS wage and projection data and deriving facet, personality-fit and AI-resilience scores. BLS and BEA data are public domain (17 U.S.C. §105).

O\*NET content is used under [CC BY 4.0](https://creativecommons.org/licenses/by/4.0/). How these figures are sourced and derived: https://nuecareer.com/careers/methodology

JSON representation of this page: https://nuecareer.com/api/v1/careers/usher-lobby-attendant-and-ticket-taker