---
title: "Social and Community Service Manager"
description: "Plan, direct, or coordinate the activities of a social service program or community outreach organization. Oversee the program or organization's budget…"
canonical: "https://nuecareer.com/careers/social-and-community-service-manager"
last-updated: "2026-08-23T15:56:39.581Z"
---

# Social and Community Service Manager

**Category:** Management · **SOC code:** 11-9151 · **O\*NET-SOC code:** 11-9151.00

Plan, direct, or coordinate the activities of a social service program or community outreach organization. Oversee the program or organization's budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing social workers, counselors, or probation officers.

Also advertised as: Adoption Services Manager; Child Welfare Services Director; Children's Service Supervisor; Clinical Services Director; Community Services Director; Psychiatric Social Worker Supervisor; Social Services Director; Transitional Care Director.

## At a glance

- **Median annual wage:** $80,390 (BLS OEWS, May 2025)
- **Median hourly wage:** $38.65/hr
- **Wage range (10th–90th percentile):** $53,150 to $132,260, with the middle half between $64,290 and $103,200
- **Total US employment:** 209,330
- **Typical entry education:** Bachelor's
- **Preparation required:** Medium preparation — O\*NET rates this "Job Zone Four: Considerable Preparation Needed"
- **Projected growth:** +6.4% over 2024–2034 (BLS EP, 2024–2034)
- **Annual job openings:** 18,600 openings a year
- **AI-resilience score:** 37/100 — a NueCareer heuristic over O\*NET work activities and context, not a BLS or O\*NET figure

## Pay

National wage distribution, BLS OEWS, May 2025, across 209,330 US jobs.

| Percentile | Annual wage |
| --- | --- |
| 10th | $53,150 |
| 25th | $64,290 |
| 50th (median) | $80,390 |
| 75th | $103,200 |
| 90th | $132,260 |
| Mean (average) | $88,880 |

### Pay by state

The 15 highest-paying states, by median annual wage. The cost-of-living-adjusted column divides the state median by that state's BEA Regional Price Parity, so the columns answer different questions: the first is what the job pays there, the second is what that pay buys there.

| State | Median annual wage | Cost-of-living adjusted | Employment |
| --- | --- | --- | --- |
| DC | $106,700 | $97,087 | 640 |
| WA | $103,000 | $96,250 | 3,650 |
| AK | $98,370 | $96,103 | 830 |
| CO | $97,440 | $94,554 | 2,800 |
| NY | $95,980 | $88,935 | 19,340 |
| NJ | $95,290 | $87,579 | 5,530 |
| VA | $94,970 | $93,933 | 3,300 |
| TN | $88,240 | $96,049 | 2,770 |
| MD | $87,450 | $83,318 | 4,300 |
| OR | $87,010 | $84,181 | 3,390 |
| SD | $86,870 | $98,063 | 450 |
| ND | $86,630 | $97,382 | 510 |
| MI | $85,500 | $88,862 | 6,320 |
| MN | $84,220 | $85,398 | 5,430 |
| CA | $83,210 | $75,154 | 33,510 |

38 more states with published wage data are omitted here. The full table for all 53 states is at https://nuecareer.com/careers/social-and-community-service-manager/salary-by-state, or as JSON at https://nuecareer.com/api/v1/careers/social-and-community-service-manager.

## Outlook

BLS projects employment to move from 219,800 in the 2024–2034 base year to 233,900 by the end of the cycle — a gain of 14,100 jobs, or +6.4%. Much faster than average: 6.4% against 3.1% projected for all occupations over the same cycle. About 18,600 openings a year are expected on average, counting openings from growth as well as from workers leaving the occupation permanently. Source: BLS EP, 2024–2034.

## How to get in

- **Typical entry education:** Bachelor's degree (BLS Employment Projections).
- **Preparation level:** Medium preparation — O\*NET's preparation band for this occupation is "Job Zone Four: Considerable Preparation Needed".
- **Related work experience typically required:** Less than 5 years.
- **Typical on-the-job training:** None.

### Education people in this job actually hold

O\*NET surveys incumbents, so this distribution describes who is in the job today and can differ from the BLS entry requirement above.

| Education level | Share of workers |
| --- | --- |
| Bachelor's Degree | 50.4% |
| Master's Degree | 23.9% |
| Associate's Degree (or other 2-year degree) | 8.2% |
| Post-Master's Certificate | 8.1% |
| High School Diploma | 7.2% |
| Some College Courses | 2.2% |

## What the work involves

- Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively.
- Prepare and maintain records and reports, such as budgets, personnel records, or training manuals.
- Speak to community groups to explain and interpret agency purposes, programs, and policies.
- Direct activities of professional and technical staff members and volunteers.
- Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.
- Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints.
- Implement and evaluate staff, volunteer, or community training programs.
- Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated.

## Skills and knowledge

### Essential skills

- Active Listening — importance 3.9 on the O\*NET 1–5 importance scale
- Critical Thinking — importance 3.9 on the O\*NET 1–5 importance scale
- Active Learning — importance 3.9 on the O\*NET 1–5 importance scale
- Monitoring — importance 3.9 on the O\*NET 1–5 importance scale
- Reading Comprehension — importance 3.8 on the O\*NET 1–5 importance scale
- Writing — importance 3.8 on the O\*NET 1–5 importance scale
- Speaking — importance 3.8 on the O\*NET 1–5 importance scale
- Learning Strategies — importance 3.6 on the O\*NET 1–5 importance scale

### Transferable skills

These are the skills that carry into other occupations, and they drive the related-occupation and career-change rankings on this site.

- Social Perceptiveness — importance 4.0 on the O\*NET 1–5 importance scale
- Service Orientation — importance 4.0 on the O\*NET 1–5 importance scale
- Coordination — importance 3.9 on the O\*NET 1–5 importance scale
- Complex Problem Solving — importance 3.9 on the O\*NET 1–5 importance scale
- Judgment and Decision Making — importance 3.9 on the O\*NET 1–5 importance scale
- Time Management — importance 3.9 on the O\*NET 1–5 importance scale
- Management of Personnel Resources — importance 3.9 on the O\*NET 1–5 importance scale
- Systems Analysis — importance 3.8 on the O\*NET 1–5 importance scale

### Knowledge areas

- Customer and Personal Service — importance 4.6 on the O\*NET 1–5 importance scale
- Administration and Management — importance 4.4 on the O\*NET 1–5 importance scale
- English Language — importance 4.3 on the O\*NET 1–5 importance scale
- Psychology — importance 4.1 on the O\*NET 1–5 importance scale
- Education and Training — importance 3.9 on the O\*NET 1–5 importance scale
- Personnel and Human Resources — importance 3.7 on the O\*NET 1–5 importance scale

### Abilities

- Oral Expression — importance 4.4 on the O\*NET 1–5 importance scale
- Oral Comprehension — importance 4.1 on the O\*NET 1–5 importance scale
- Written Comprehension — importance 4.0 on the O\*NET 1–5 importance scale
- Problem Sensitivity — importance 4.0 on the O\*NET 1–5 importance scale
- Written Expression — importance 3.9 on the O\*NET 1–5 importance scale
- Deductive Reasoning — importance 3.9 on the O\*NET 1–5 importance scale

## Who it suits

O\*NET rates every occupation on the six Holland (RIASEC) interest areas, on a 1–7 scale. This occupation's strongest areas are Enterprising (E), Social (S), Conventional (C).

| Interest area | Score (1–7) |
| --- | --- |
| E — Enterprising | 6.97 |
| S — Social | 5.43 |
| C — Conventional | 4.21 |
| A — Artistic | 2.43 |
| I — Investigative | 2.17 |
| R — Realistic | 1.00 |

### Personality fit

These scores are **derived by NueCareer**, not published by any government agency: they are cosine similarities between a personality type's trait profile and this occupation's O\*NET interest and work-style ratings, expressed 0–100. Treat them as a starting point for exploration, not as evidence that a type belongs in a job.

| Type | Fit score (0–100) |
| --- | --- |
| ESFJ | 78.4 |
| ENFJ | 76.7 |
| ESFP | 71.9 |
| ESTJ | 62.8 |
| ENFP | 62.3 |

Best-fitting types: ESFJ, ENFJ.

## Related occupations

O\*NET's primary related occupations, in its own ranked order.

- [School Social Worker](https://nuecareer.com/careers/school-social-worker) — median $59,550
- [Rehabilitation Counselor](https://nuecareer.com/careers/rehabilitation-counselor) — median $46,850
- [Community Health Worker](https://nuecareer.com/careers/community-health-worker) — median $51,850
- [Healthcare Social Worker](https://nuecareer.com/careers/healthcare-social-worker) — median $67,880
- [Mental Health and Substance Abuse Social Worker](https://nuecareer.com/careers/mental-health-and-substance-abuse-social-worker) — median $60,280
- [Educational, Guidance, and Career Counselor and Advisor](https://nuecareer.com/careers/educational-guidance-and-career-counselor-and-advisor) — median $64,330
- [Social and Human Service Assistant](https://nuecareer.com/careers/social-and-human-service-assistant) — median $45,930
- [Health Education Specialist](https://nuecareer.com/careers/health-education-specialist) — median $64,070
- [Human Resources Manager](https://nuecareer.com/careers/human-resources-manager) — median $149,280
- [Director, Religious Activity and Education](https://nuecareer.com/careers/director-religious-activity-and-education) — median $52,100

## Sources

- **O\*NET** — O\*NET 30.3 Database, May 2026. https://www.onetcenter.org/database.html
- **BLS OEWS** — BLS Occupational Employment and Wage Statistics, May 2025. https://www.bls.gov/oes/
- **BLS EP** — BLS Employment Projections, Table 1.2, 2024–2034. https://www.bls.gov/emp/
- **BLS OOH** — BLS Occupational Outlook Handbook, 2024–2034 edition. https://www.bls.gov/ooh/
- **BEA RPP** — BEA Regional Price Parities by State, 2024. https://www.bea.gov/data/prices-inflation/regional-price-parities-state-and-metro-area

---

This bank includes information from the O\*NET 30.3 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license (https://creativecommons.org/licenses/by/4.0/). O\*NET® is a trademark of USDOL/ETA. NueCareer has transformed the data by joining it to BLS wage and projection data and deriving facet, personality-fit and AI-resilience scores. BLS and BEA data are public domain (17 U.S.C. §105).

O\*NET content is used under [CC BY 4.0](https://creativecommons.org/licenses/by/4.0/). How these figures are sourced and derived: https://nuecareer.com/careers/methodology

JSON representation of this page: https://nuecareer.com/api/v1/careers/social-and-community-service-manager