---
title: "Refugee Resettlement Case Manager"
description: "Helps newly arrived refugees find housing, enroll in services, get jobs and settle into life in a new American city."
canonical: "https://nuecareer.com/careers/refugee-resettlement-case-manager"
last-updated: "2026-10-09T10:57:55.138Z"
---

# Refugee Resettlement Case Manager

**Category:** Community and Social Service · **SOC code:** 21-1093 · **O\*NET-SOC code:** 21-1093.00

Helps newly arrived refugees find housing, enroll in services, get jobs and settle into life in a new American city.

Also advertised as: Resettlement Case Manager; Refugee Case Worker; Reception and Placement Case Manager; Immigrant Services Case Manager; Refugee Caseworker.

## At a glance

- **Median annual wage:** $45,930 (BLS OEWS, May 2025)
- **Median hourly wage:** $22.08/hr
- **Wage range (10th–90th percentile):** $34,200 to $63,290, with the middle half between $38,150 and $54,350
- **Total US employment:** 437,860
- **Typical entry education:** High school
- **Preparation required:** Medium preparation — O\*NET rates this "Job Zone Four: Considerable Preparation Needed"
- **Projected growth:** +7.4% over 2025–2035 (BLS EP, 2025–2035)
- **Annual job openings:** 48,900 openings a year
- **AI-resilience score:** 38/100 — a NueCareer heuristic over O\*NET work activities and context, not a BLS or O\*NET figure

## Pay

National wage distribution, BLS OEWS, May 2025, across 437,860 US jobs.

| Percentile | Annual wage |
| --- | --- |
| 10th | $34,200 |
| 25th | $38,150 |
| 50th (median) | $45,930 |
| 75th | $54,350 |
| 90th | $63,290 |
| Mean (average) | $47,690 |

### Pay by state

The 15 highest-paying states, by median annual wage. The cost-of-living-adjusted column divides the state median by that state's BEA Regional Price Parity, so the columns answer different questions: the first is what the job pays there, the second is what that pay buys there.

| State | Median annual wage | Cost-of-living adjusted | Employment |
| --- | --- | --- | --- |
| DC | $59,460 | $54,103 | 2,080 |
| WA | $54,770 | $51,181 | 7,590 |
| OR | $51,230 | $49,564 | 11,260 |
| CA | $51,090 | $46,143 | 58,730 |
| MN | $49,940 | $50,638 | 11,110 |
| NJ | $48,420 | $44,502 | 17,270 |
| RI | $47,720 | $46,656 | 2,290 |
| ME | $47,710 | $49,160 | 4,580 |
| CO | $47,690 | $46,278 | 5,410 |
| ID | $47,540 | $49,783 | 3,810 |
| WI | $47,500 | $50,481 | 7,750 |
| AK | $47,360 | $46,269 | 1,370 |
| MD | $47,210 | $44,979 | 7,280 |
| NY | $47,190 | $43,726 | 40,970 |
| MA | $47,130 | $44,564 | 9,180 |

39 more states with published wage data are omitted here. The full table for all 54 states is at https://nuecareer.com/careers/refugee-resettlement-case-manager/salary-by-state, or as JSON at https://nuecareer.com/api/v1/careers/refugee-resettlement-case-manager.

## Outlook

BLS projects employment to move from 463,400 in the 2025–2035 base year to 497,600 by the end of the cycle — a gain of 34,200 jobs, or +7.4%. Much faster than average: 7.4% against 3.5% projected for all occupations over the same cycle. About 48,900 openings a year are expected on average, counting openings from growth as well as from workers leaving the occupation permanently. Source: BLS EP, 2025–2035.

## How to get in

- **Typical entry education:** High school diploma or equivalent (BLS Employment Projections).
- **Preparation level:** Medium preparation — O\*NET's preparation band for this occupation is "Job Zone Four: Considerable Preparation Needed".
- **Related work experience typically required:** None.
- **Typical on-the-job training:** Short-term on-the-job training.

### Education people in this job actually hold

O\*NET surveys incumbents, so this distribution describes who is in the job today and can differ from the BLS entry requirement above.

| Education level | Share of workers |
| --- | --- |
| Bachelor's Degree | 39.4% |
| Associate's Degree or other 2-year degree | 18.0% |
| Some College Courses | 16.2% |
| High School Diploma or the equivalent (such as a GED) | 10.4% |
| Master's Degree | 7.4% |
| Post-Master's Certificate | 3.8% |

## What the work involves

- Meet arriving families and set up initial housing
- Help clients apply for documents, benefits and health coverage
- Enroll children in school and adults in English classes
- Arrange medical screenings and follow-up appointments
- Teach cultural orientation on transit, banking and daily life
- Connect clients with employment services and job leads
- Refer clients to mental health and legal services
- Document services and outcomes in case files

## Skills and knowledge

### Essential skills

- Active Listening — importance 4.0 on the O\*NET 1–5 importance scale
- Speaking — importance 4.0 on the O\*NET 1–5 importance scale
- Reading Comprehension — importance 3.8 on the O\*NET 1–5 importance scale
- Writing — importance 3.6 on the O\*NET 1–5 importance scale
- Critical Thinking — importance 3.6 on the O\*NET 1–5 importance scale
- Monitoring — importance 3.6 on the O\*NET 1–5 importance scale
- Active Learning — importance 3.3 on the O\*NET 1–5 importance scale
- Learning Strategies — importance 2.9 on the O\*NET 1–5 importance scale

### Transferable skills

These are the skills that carry into other occupations, and they drive the related-occupation and career-change rankings on this site.

- Social Perceptiveness — importance 4.0 on the O\*NET 1–5 importance scale
- Service Orientation — importance 3.9 on the O\*NET 1–5 importance scale
- Coordination — importance 3.8 on the O\*NET 1–5 importance scale
- Persuasion — importance 3.4 on the O\*NET 1–5 importance scale
- Complex Problem Solving — importance 3.3 on the O\*NET 1–5 importance scale
- Judgment and Decision Making — importance 3.3 on the O\*NET 1–5 importance scale
- Negotiation — importance 3.0 on the O\*NET 1–5 importance scale
- Time Management — importance 3.0 on the O\*NET 1–5 importance scale

### Knowledge areas

- Customer and Personal Service — importance 4.5 on the O\*NET 1–5 importance scale
- Psychology — importance 4.3 on the O\*NET 1–5 importance scale
- Therapy and Counseling — importance 3.9 on the O\*NET 1–5 importance scale
- English Language — importance 3.7 on the O\*NET 1–5 importance scale
- Administrative — importance 3.3 on the O\*NET 1–5 importance scale
- Sociology and Anthropology — importance 3.3 on the O\*NET 1–5 importance scale

### Abilities

- Oral Expression — importance 4.0 on the O\*NET 1–5 importance scale
- Oral Comprehension — importance 3.9 on the O\*NET 1–5 importance scale
- Written Comprehension — importance 3.9 on the O\*NET 1–5 importance scale
- Written Expression — importance 3.9 on the O\*NET 1–5 importance scale
- Problem Sensitivity — importance 3.9 on the O\*NET 1–5 importance scale
- Deductive Reasoning — importance 3.9 on the O\*NET 1–5 importance scale

## Who it suits

O\*NET rates every occupation on the six Holland (RIASEC) interest areas, on a 1–7 scale. This occupation's strongest areas are Social (S), Conventional (C), Enterprising (E).

| Interest area | Score (1–7) |
| --- | --- |
| S — Social | 6.09 |
| C — Conventional | 4.67 |
| E — Enterprising | 4.17 |
| I — Investigative | 2.80 |
| A — Artistic | 1.95 |
| R — Realistic | 1.28 |

### Personality fit

These scores are **derived by NueCareer**, not published by any government agency: they are cosine similarities between a personality type's trait profile and this occupation's O\*NET interest and work-style ratings, expressed 0–100. Treat them as a starting point for exploration, not as evidence that a type belongs in a job.

| Type | Fit score (0–100) |
| --- | --- |
| ESFJ | 84.3 |
| ENFJ | 76.9 |
| ESFP | 69.7 |
| ISFJ | 65.7 |
| ESTJ | 62.2 |

Best-fitting types: ESFJ.

## Related occupations

O\*NET's primary related occupations, in its own ranked order.

- [Social and Human Service Assistant](https://nuecareer.com/careers/social-and-human-service-assistant) — median $45,930
- [School Social Worker](https://nuecareer.com/careers/school-social-worker) — median $59,550
- [Mental Health and Substance Abuse Social Worker](https://nuecareer.com/careers/mental-health-and-substance-abuse-social-worker) — median $60,280
- [Healthcare Social Worker](https://nuecareer.com/careers/healthcare-social-worker) — median $67,880
- [Marriage and Family Therapist](https://nuecareer.com/careers/marriage-and-family-therapist) — median $66,940
- [Mental Health Counselor](https://nuecareer.com/careers/mental-health-counselor) — median $60,320
- [Rehabilitation Counselor](https://nuecareer.com/careers/rehabilitation-counselor) — median $46,850
- [Community Health Worker](https://nuecareer.com/careers/community-health-worker) — median $51,850
- [Clinical Psychologist](https://nuecareer.com/careers/clinical-psychologist) — median $100,580
- [Educational, Guidance, and Career Counselor and Advisor](https://nuecareer.com/careers/educational-guidance-and-career-counselor-and-advisor) — median $64,330

## Sources

- **O\*NET** — O\*NET 31.0 Database, August 2026. https://www.onetcenter.org/database.html
- **BLS OEWS** — BLS Occupational Employment and Wage Statistics, May 2025. https://www.bls.gov/oes/
- **BLS EP** — BLS Employment Projections, Table 1.2, 2025–2035. https://www.bls.gov/emp/
- **BEA RPP** — BEA Regional Price Parities by State, 2024. https://www.bea.gov/data/prices-inflation/regional-price-parities-state-and-metro-area

---

This bank includes information from the O\*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license (https://creativecommons.org/licenses/by/4.0/). O\*NET® is a trademark of USDOL/ETA. NueCareer has transformed the data by joining it to BLS wage and projection data and deriving facet, personality-fit and AI-resilience scores. BLS and BEA data are public domain (17 U.S.C. §105).

O\*NET content is used under [CC BY 4.0](https://creativecommons.org/licenses/by/4.0/). How these figures are sourced and derived: https://nuecareer.com/careers/methodology

JSON representation of this page: https://nuecareer.com/api/v1/careers/refugee-resettlement-case-manager