---
title: "First-Line Supervisor of Personal Service Workers"
description: "Supervise and coordinate activities of personal service workers."
canonical: "https://nuecareer.com/careers/first-line-supervisor-of-personal-service-workers"
last-updated: "2026-10-09T10:57:55.138Z"
---

# First-Line Supervisor of Personal Service Workers

**Category:** Personal Care and Service · **SOC code:** 39-1022 · **O\*NET-SOC code:** 39-1022.00

Supervise and coordinate activities of personal service workers.

Also advertised as: Adult Family Home Program Manager; Aquatics Supervisor; Bar and Restaurant Manager; Clinical Care Coordinator; Clinical Coordinator; Clinical Services Program Manager; Direct Care Supervisor; Housekeeping Supervisor.

## At a glance

- **Median annual wage:** $48,590 (BLS OEWS, May 2025)
- **Median hourly wage:** $23.36/hr
- **Wage range (10th–90th percentile):** $34,010 to $75,330, with the middle half between $39,050 and $61,100
- **Total US employment:** 114,110
- **Typical entry education:** High school
- **Preparation required:** Some preparation — O\*NET rates this "Job Zone Three: Medium Preparation Needed"
- **Projected growth:** +6.3% over 2025–2035 (BLS EP, 2025–2035)
- **Annual job openings:** 12,000 openings a year
- **AI-resilience score:** 41/100 — a NueCareer heuristic over O\*NET work activities and context, not a BLS or O\*NET figure

## Pay

National wage distribution, BLS OEWS, May 2025, across 114,110 US jobs.

| Percentile | Annual wage |
| --- | --- |
| 10th | $34,010 |
| 25th | $39,050 |
| 50th (median) | $48,590 |
| 75th | $61,100 |
| 90th | $75,330 |
| Mean (average) | $52,360 |

### Pay by state

The 15 highest-paying states, by median annual wage. The cost-of-living-adjusted column divides the state median by that state's BEA Regional Price Parity, so the columns answer different questions: the first is what the job pays there, the second is what that pay buys there.

| State | Median annual wage | Cost-of-living adjusted | Employment |
| --- | --- | --- | --- |
| RI | $60,680 | $59,327 | 460 |
| WA | $59,980 | $56,049 | 1,440 |
| NY | $58,900 | $54,577 | 8,580 |
| VT | $58,490 | $59,709 | 200 |
| OR | $58,240 | $56,346 | 2,300 |
| DC | $56,670 | $51,565 | 260 |
| CA | $56,110 | $50,677 | 9,390 |
| HI | $54,950 | $49,977 | 740 |
| CO | $54,530 | $52,915 | 3,160 |
| NJ | $54,330 | $49,933 | 4,640 |
| MA | $53,740 | $50,815 | 1,600 |
| ME | $52,780 | $54,384 | 410 |
| CT | $52,720 | $50,883 | 1,740 |
| MD | $51,510 | $49,076 | 4,010 |
| MN | $51,160 | $51,875 | 2,530 |

38 more states with published wage data are omitted here. The full table for all 53 states is at https://nuecareer.com/careers/first-line-supervisor-of-personal-service-workers/salary-by-state, or as JSON at https://nuecareer.com/api/v1/careers/first-line-supervisor-of-personal-service-workers.

## Outlook

BLS projects employment to move from 122,500 in the 2025–2035 base year to 130,200 by the end of the cycle — a gain of 7,700 jobs, or +6.3%. Faster than average: 6.3% against 3.5% projected for all occupations over the same cycle. About 12,000 openings a year are expected on average, counting openings from growth as well as from workers leaving the occupation permanently. Source: BLS EP, 2025–2035.

## How to get in

- **Typical entry education:** High school diploma or equivalent (BLS Employment Projections).
- **Preparation level:** Some preparation — O\*NET's preparation band for this occupation is "Job Zone Three: Medium Preparation Needed".
- **Related work experience typically required:** Less than 5 years.
- **Typical on-the-job training:** None.

### Education people in this job actually hold

O\*NET surveys incumbents, so this distribution describes who is in the job today and can differ from the BLS entry requirement above.

| Education level | Share of workers |
| --- | --- |
| Associate's Degree or other 2-year degree | 47.8% |
| Some College Courses | 23.9% |
| High School Diploma or the equivalent (such as a GED) | 14.9% |
| Bachelor's Degree | 7.5% |
| Less than a High School Diploma | 3.0% |
| Master's Degree | 2.9% |

## What the work involves

- Inform management about problems, such as employee disputes.
- Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications.
- Meet with managers or other supervisors to stay informed of changes affecting operations.
- Train workers in proper operational procedures and functions and explain company policies.
- Assign work schedules, following work requirements, to ensure quality and timely delivery of service.
- Participate in continuing education to stay abreast of industry trends and developments.
- Apply customer feedback to service improvement efforts.
- Investigate employee complaints and resolve problems following management rules and regulations.

## Skills and knowledge

### Essential skills

- Active Listening — importance 3.9 on the O\*NET 1–5 importance scale
- Critical Thinking — importance 3.9 on the O\*NET 1–5 importance scale
- Speaking — importance 3.8 on the O\*NET 1–5 importance scale
- Reading Comprehension — importance 3.6 on the O\*NET 1–5 importance scale
- Writing — importance 3.3 on the O\*NET 1–5 importance scale
- Monitoring — importance 3.3 on the O\*NET 1–5 importance scale
- Active Learning — importance 3.1 on the O\*NET 1–5 importance scale
- Learning Strategies — importance 3.1 on the O\*NET 1–5 importance scale

### Transferable skills

These are the skills that carry into other occupations, and they drive the related-occupation and career-change rankings on this site.

- Social Perceptiveness — importance 3.8 on the O\*NET 1–5 importance scale
- Coordination — importance 3.8 on the O\*NET 1–5 importance scale
- Time Management — importance 3.8 on the O\*NET 1–5 importance scale
- Management of Personnel Resources — importance 3.8 on the O\*NET 1–5 importance scale
- Service Orientation — importance 3.6 on the O\*NET 1–5 importance scale
- Persuasion — importance 3.5 on the O\*NET 1–5 importance scale
- Instructing — importance 3.3 on the O\*NET 1–5 importance scale
- Judgment and Decision Making — importance 3.3 on the O\*NET 1–5 importance scale

### Knowledge areas

- Customer and Personal Service — importance 4.8 on the O\*NET 1–5 importance scale
- English Language — importance 4.3 on the O\*NET 1–5 importance scale
- Administration and Management — importance 4.2 on the O\*NET 1–5 importance scale
- Public Safety and Security — importance 3.8 on the O\*NET 1–5 importance scale
- Psychology — importance 3.8 on the O\*NET 1–5 importance scale
- Personnel and Human Resources — importance 3.7 on the O\*NET 1–5 importance scale

### Abilities

- Oral Comprehension — importance 4.0 on the O\*NET 1–5 importance scale
- Oral Expression — importance 4.0 on the O\*NET 1–5 importance scale
- Problem Sensitivity — importance 3.9 on the O\*NET 1–5 importance scale
- Written Comprehension — importance 3.8 on the O\*NET 1–5 importance scale
- Speech Recognition — importance 3.8 on the O\*NET 1–5 importance scale
- Speech Clarity — importance 3.8 on the O\*NET 1–5 importance scale

## Who it suits

O\*NET rates every occupation on the six Holland (RIASEC) interest areas, on a 1–7 scale. This occupation's strongest areas are Enterprising (E), Conventional (C), Social (S).

| Interest area | Score (1–7) |
| --- | --- |
| E — Enterprising | 6.85 |
| C — Conventional | 5.11 |
| S — Social | 3.98 |
| R — Realistic | 3.37 |
| I — Investigative | 1.10 |
| A — Artistic | 1.09 |

### Personality fit

These scores are **derived by NueCareer**, not published by any government agency: they are cosine similarities between a personality type's trait profile and this occupation's O\*NET interest and work-style ratings, expressed 0–100. Treat them as a starting point for exploration, not as evidence that a type belongs in a job.

| Type | Fit score (0–100) |
| --- | --- |
| ESFJ | 86.2 |
| ESTJ | 81.9 |
| ESFP | 65.4 |
| ISFJ | 64.9 |
| ENFJ | 64.5 |

Best-fitting types: ESFJ, ESTJ.

## Related occupations

O\*NET's primary related occupations, in its own ranked order.

- [First-Line Supervisor of Entertainment and Recreation Workers, Except Gambling Services](https://nuecareer.com/careers/first-line-supervisor-of-entertainment-and-recreation-workers) — median $48,560
- [First-Line Supervisor of Housekeeping and Janitorial Workers](https://nuecareer.com/careers/first-line-supervisor-of-housekeeping-and-janitorial-workers) — median $49,100
- [First-Line Supervisor of Office and Administrative Support Workers](https://nuecareer.com/careers/first-line-supervisor-of-office-and-administrative-support-workers) — median $69,500
- [First-Line Supervisor of Passenger Attendants](https://nuecareer.com/careers/first-line-supervisor-of-passenger-attendants) — median $62,840
- [First-Line Supervisor of Food Preparation and Serving Workers](https://nuecareer.com/careers/first-line-supervisor-of-food-preparation-and-serving-workers) — median $44,080
- [First-Line Supervisor of Non-Retail Sales Workers](https://nuecareer.com/careers/first-line-supervisor-of-non-retail-sales-workers) — median $87,520
- [First-Line Supervisor of Mechanics, Installers, and Repairers](https://nuecareer.com/careers/first-line-supervisor-of-mechanics-installers-and-repairers) — median $79,860
- [First-Line Supervisor of Security Workers](https://nuecareer.com/careers/first-line-supervisor-of-security-workers) — median $55,940
- [First-Line Supervisor of Helpers, Laborers, and Material Movers, Hand](https://nuecareer.com/careers/first-line-supervisor-of-helpers-laborers-and-material-movers-hand) — median $62,840
- [First-Line Supervisor of Retail Sales Workers](https://nuecareer.com/careers/first-line-supervisor-of-retail-sales-workers) — median $48,520

## Sources

- **O\*NET** — O\*NET 31.0 Database, August 2026. https://www.onetcenter.org/database.html
- **BLS OEWS** — BLS Occupational Employment and Wage Statistics, May 2025. https://www.bls.gov/oes/
- **BLS EP** — BLS Employment Projections, Table 1.2, 2025–2035. https://www.bls.gov/emp/
- **BEA RPP** — BEA Regional Price Parities by State, 2024. https://www.bea.gov/data/prices-inflation/regional-price-parities-state-and-metro-area

---

This bank includes information from the O\*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license (https://creativecommons.org/licenses/by/4.0/). O\*NET® is a trademark of USDOL/ETA. NueCareer has transformed the data by joining it to BLS wage and projection data and deriving facet, personality-fit and AI-resilience scores. BLS and BEA data are public domain (17 U.S.C. §105).

O\*NET content is used under [CC BY 4.0](https://creativecommons.org/licenses/by/4.0/). How these figures are sourced and derived: https://nuecareer.com/careers/methodology

JSON representation of this page: https://nuecareer.com/api/v1/careers/first-line-supervisor-of-personal-service-workers